Food Panda — wrong order and cold food with different ingredients

Kadu1987

from Mumbai, Maharashtra

Apr 9, 2018

Address: 400607

I ordered paneer chilli milli kebab from red chillies thane. Received order after almost an hour food was damn cold. Usually as per all hotels kebab ingredients are minced coated with corn or any other flour and baked in tandoor.

They provided me sweet paneer malai kebab. When i called restaurant guy informed rudely that this is how it is made u do whatever you want.

On complaining to food panda they are also telling same that restaurant informed it is made same way.

I shared them pic and informed i haven't consumed food at all, please take it back as it is sweet and no one in my home will eat this. They are not ready to take back wrong order.

Please help me with this, i will never again order from food panda but just don't wish to waste this food which costed almost 200.

Thanks and regards
Kadambari kulkarni

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Food Panda customer support has been notified about the posted complaint.

Apr 09, 2018

Updated by Kadu1987 Food panda customer care service very worst

Apr 09, 2018

Updated by Kadu1987 Red Chilly hotel in Thane is worst food delivered ever.

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Comments

Monjumala Sarmah

from Bengaluru, Karnataka

Apr 20, 2018

This is to inform you that today your foodpanda delivery boy argued with me as I did not have change for ₹500. He told me that we should keep the exact change for COD as they don't carry change along with them. I am a regular customer of foodpanda and this is the first time I faced such situation. Take some actions or you will lose customer.