Foodpanda — Food delivered by the company was stale and foul smelling

Address: New Delhi, Delhi, 110014

Website: foodpanda.com

We had just ordered through foodpanda calling for mutton disch from De-Sethis's Lajpat Nagar, New Delhi. We had paid the bill of Rs.470/- online and when the food was served, we discovered that it was smelling of rotten tomatoes and was stale! We called the restaurant and asked them to take the dish back and contacted Foodpanda - surprisingly, they only have chat and do not have any voice call service! There were 3 agents who came online during my complaint and each one of them asked my concern again and again as if they were actually trying to frustrate me so that I may not submit my complaint.

However, after a long chat, we were told that they cannot refund our money and can only replace the dish!!

Please do not order any food from foodpanda and De-Sethi's Lajpat Nagar...they will fleece your money and will not even serve you...Foodpanda seems to be just making money from people by cheating them...