Foodpanda is providing falsified status with orders, the company is charging delivery fee as extra on food charges, but the delivery is worst among all other companies.
Customer support is not helping to cancel order and refund.
Order number #y9xx-frva
Food placed before 4 hours is not yet delivered and foodpanda is not canceling the order and forcing to wait.
Chat details :
My order is delayed for extra hour
Hello, mr sanjit, welcome to foodpanda, how may i assist you today?
My order is delayed around 40 mins exceeded from eta
Y9xx-frva
And there is no way to cancel the order, neither there is anyone to help, what exactly you suppose the customer should do?
It seems the order will not be delivered, now at this time i wont get anything in market, neither any online portal will accept orders
I extend my sincere apologies for the inconvenience.
May i please have your mobile number used to place this order?
[protected]
Thank you for sharing the details, kindly allow 3 to 4 minutes to check.
Thank you for sharing the details. I sincerely apologise for the inconvenience that we've caused you. Do note that rider has already picked up your order and he's already on his way to your address. He should arrive in around 20-22 minutes.
Also, you can call the rider on [protected].
Wow. The same was told to me before 30 mins, do you expect me to wait for another 25 mins and then contact you guys, then again another 22 mins...
Is there anyway to cancel the order, as the food is wasted now, rider picked the food 2 hours ago, so now again 30 mins, after 2.5 hrs food wont be same
So please cancel if possible
I would request you to wait and apologise for the issue from my end.
You will come up with your scripted statements, well, it was the last order with foodpanda
I can cancel your order for sure, however, i would request you to wait for few minutes more if the order will not fine. We will make a full refund for your order from our end.
I waited for some time
And now the status shows that order is delivered
You guys are master!!
I have not received any food, its not delivered, the status is a total false
I have checked and the rider has marked the order as he has reached at your area with the delivery.
He will deliver your order in few minutes.
How long should be few minutes?
I have checked and the rider is near a temple in your area.
The temple you are referring is 3 mins. Walking from my home, its already 15+ mins
Hey can you please cancel the order, i need to sleep
Dont want to wait anymore
Please cancel the order
At 7:45 i placed the order, now its 10:45 pm, when you think people have dinner
Please cancel the order
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