[Resolved]  Foodpanda — Late delivery

Address: 560070
Website: www.foodpanda.in

Order id s7pw-jwtq

It said 35 mins delivery time before placing order... Than after i order - i get a mail sayings its 45mins for delivery... I received the food after 1hr 10 mins... This is absolute joke... How can u promise a time at such late hours and then not deliver the food on time? U expect people to be up all night waiting? I am regular user of foodpanda and these things are happening often...

I see there is also a 45mins delivery promise or free add in your official website... Kindly undo the mistake and give me a befitting response... This is very unbecoming. I demand a full refund

The delivery person said he was late as cop stopped him asking him for documents... This is not my problem... When i contacted your customer care through chat on the website - the restaurant people have told a lie that they were unable to reach me on my number... I can show my call logs in you want... This is so unprofessional in all ends

Anirudh
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Jul 6, 2017
Complaint marked as Resolved 
Food Panda customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2017
Food Panda Customer Care's response
Hi Anirudh, We apologise for the inconvenience caused to you. As per our email and telephonic conversation we hope your issue stands resolved. Thanks. Team foodpanda!!
 
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    Food Panda Phone
    +91 12 4614 9200
    Food Panda Address
    Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
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