Foodpanda — late delivery need refund

Address: 560100

Website: www.foodpanda.in

Hello team,

I am kiran from bangalore a frequent foodpanda customer. Still now it is offering good service but i caught with an incident today which is never expected from foodpanda.
My order id in foodpanda : u2vz-0rhj
I kept my order at 3:10 pm today and they informed that i will receive my order by 3:55 pm. (45 minutes delivery). But i never expected that i couldnt able to get the delivery on time and no further info provided. Finally, the food got delivered at 4:40 pm which is too late. I even connected with the foodpanda team through live chat for almost 45 minutes but i am not satisfied as i couldnt get the solution i got. I am asking them refund for the above cause as i am totally dissatisfied with the service.
Please initiate my full refund.