Foodpanda — Over pricing of food, unaccounted collection of money

Address: 560048

Website: Foodpanda.in

I placed an order today in food panda for 447 and the deliver charge is 20 but I ended up paying 485 and when I called the customer service they said it was tax VAT and the restaurant bill clearly says it's not tax and the amount they received is 467 after talking about an hour to them they said they will refund 18rs which is a waste to me as I spent 60 rs on call. Also they were so ignorant in repressing this as they were not ready to accept it publicly and go for a refund for all the consumers who faced this. One of the worst consumer redressal faced today. Also this happened twice to me. After I wasted my money and time and complained this continued, it was not corrected in 1hour, few friends of mine places orders after the complaint and had faced the same issue. I'm attaching a few screenshots here as well. So beware this scam and pay for what you are supposed to pay only.
Thanks