[Resolved]  Fortis Healthcare — Patient not treated

Address: Amritsar, Punjab

This is to bring to the kind notice of higher authorities of Fortis Hospital Amritsar Specifically that My father was admitted in emergency and kept in ICU for 2 days, Doctors could not stabilize him for further diagnosis even after knowing his medical history he was admitted but then when doctors failed to treat him they asked to take the patient home when doctors where questioned that why are they not able to stabilize a patient they said they do not treat such patients as they do not have the expertise to handle them.

My question is why was he in the first place Admit if that hospital did not have the proper staff or equipment to treat a patient there was a huge mess created when our family questioned the doctor the staff was pathetically rude and insensitive towards us.

Just to bring to your notice the patient was taken back home on LAMA as doctors could not treat or even diagnose the problem to avoid any further delay he was taken and admitted to another hospital and further treated well by other hospital doctors but why was this hospital unable to treat and charged around a lakh for 2 days without doing or treating anything.

When seniors were informed they said they will look into it and update but it been more than 10 days no reverts from the hospital staff.
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Jun 29, 2024
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
May 28, 2024
Fortis Healthcare Customer Care's response
Dear Muskan,

We sincerely regret the inconvenience that you have experienced. We request you to email us your concern along with contact details at [protected]@fortishealthcare.com so that we can reach out to you at the earliest.

Warm Regards,
Fortis Healthcare
 
2 Comments

Comments

its been more than a month no revert or no updates even after posting a complaint on this portal,
will anyone take any actions or this hospital will work with bunch of chicken heads who does not know what actually they are doing and just pretending to be doctors or nurses and a well known brand and letting the image of this prestigious hospital go in vien.

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