[Resolved]  Fortis Healthcare — Refusal to attend patient's attendant and allotment of beds by shalimar bagh fortis

Address: shalimar bagh fortis hospital

The senior management (IPD Bed Allotment & Administration) has been blocking the numbers and not attending. Despite making fake promises of keeping us on the priority list, for 78 years, the patient was denied blood and bed even in the emergency dept with Low HB 7.1. Case of extreme internal bleeding and melena. However, the administration was rude and considered CGHS a beggar, which is a strong highlight. All the provided phone numbers are being either diverted or asked to attend by someone else. THE DOCTORS WERE EXTREMELY HELPFUL AND NICE TO DO LIFE SAVING PROCEDURES via ENDOSCOPY but despite 15 days of request... The administration has been fooling the entire list of callers for this particular case
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Mar 25, 2024
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2024
Fortis Healthcare Customer Care's response
Dear Tanzaire,

We sincerely regret the inconvenience that you have experienced. We request you to email us your concern along with contact details at [protected]@fortishealthcare.com so that we can reach out to you at the earliest.

Warm Regards,
Fortis Healthcare
 
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