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Genpact Complaints & Reviews

www.genpact.com
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Updated: Oct 3, 2025
Complaints 244
Resolved
33
Unresolved
211
So far, so good. Genpact is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Genpact will keep up the work and continue to help more customers with their concerns even better 🤝
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Genpact reviews & complaints page 3

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N
Neha saraswat
from Delhi, Delhi
Jul 10, 2023
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Address: RZ 23/2 STREET NO.18 INDRA PARK PALAM COLONY NEW DELHI 110045

The above stated error message is appearing when applying for the job. What to do?
Genpact customer support has been notified about the posted complaint.
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    S
    [email protected]
    Jul 1, 2023
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    Not able to apply for process associate role in genpact. While filling the skills section it’s showing No items correspond to the specified criteria. Please select other criteria. what to do?
    Genpact customer support has been notified about the posted complaint.
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      S
      Saikumarvl
      from Hyderabad, Telangana
      Jun 27, 2023
      Oct 30, 2023
      This thread was updated on Oct 30, 2023
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      PF Withdrawal/Transfer

      Address: Hyderabad

      Am an ex employee of Genpact, have worked in Genpact for 13 years and have resigned in Jan 2023.

      1) I was told earlier that I can go for PF withdrawal after 60 days post resignation (Source Image Attached)
      2) Later in May 2023 have asked to raise a PF transfer request in EPFO Portal (Source Image Attached) and they reason they provided is that Genpact PF Trust is been migrated to EPFO in Feb 2023.
      Not sure why...
      +2 photos
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      S
      Siya Aggarwal
      Jun 14, 2023
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      When I am applying for the post of Process associate everytime it is saying error no items correspond to the specified criteria. Please select other criteria. What's the solution for it? Kindly tell.
      Genpact customer support has been notified about the posted complaint.
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        N
        Neha10244
        from Rajkot, Gujarat
        Jun 12, 2023
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        I am not able to submit the job application

        Website: genpact.taleo.net/careersection/sgy_external_career_section/jobdetail.ftl?job=COR025424&tz=GMT-05%3A00&tzname=America%2FChicago

        When I apply online for application form the after the personal information it is not further processing. The application is for Assistant Manager - Financial Planning & Analysis (Job Number: COR025424) and it shows No items correspond to the specified criteria. Please select other criteria....
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        N
        navita1
        from Delhi, Delhi
        Jun 5, 2023
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        Urgent request for relieving letter

        Address: Gurgaon

        Hello I resigned from the company in 2018 and company have send me the clearance letter but not relieving. I have applied in a company wherein I have to provide the document and they were asking me 29000 therefore I could not send this huge amount kindly help me. I have dropped them the mail but no respond have been received...
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        K
        Kaushlendra90
        from Raebareli, Uttar Pradesh
        Jun 3, 2023
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        Currently trying to apply for Job of
        Process Associate – Data Management
        job at Genpact. Even after filling all the details correct its showing "No items correspond to the specified criteria. Please select other criteria. ".
        Kindly check it and try to resolve it as soon as possible.
        Genpact customer support has been notified about the posted complaint.
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          K
          KASHYAP E K
          May 22, 2023
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          Currently trying to apply for Job of Business Analyst-Data analyst job at Genpact. Even after filling all the details correct its showing "No items correspond to the specified criteria. Please select other criteria. ".
          Kindly check it and try to resolve it as soon as possible.
          Genpact customer support has been notified about the posted complaint.
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            T
            Tilak Bhusan Nayak
            May 22, 2023
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            I am Tilak Bhusan Nayak OHR id[protected]. I have raised a KYC process in EPFO portal and the Employer Digital Signature is pending for approval. Please kindly verify my KYC on EPFO.
            Thankyou.
            Genpact customer support has been notified about the posted complaint.
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              U
              Ujjwal Mendhe
              May 20, 2023
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              Address: hydrabad
              Website: genpact company

              My Name is Ujjwal Mendhe, And i am applied to hydrabad based genpact company few months ago, and it is my first campus placement. i was go through all hiring process of genpact. and i passed all the exam. even the final interview, and i got selection mail also from genpact, but few days after selection mail they said to me that you are reapply. this hiring is cancle . is it right or wrong . that time my situation is like to attempt suicide . because i was wasted my 3 to 4 month to this hiring process. i am attach my all selection mail photos below.
              thank you !!!
              +2 photos
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                S
                SHELINA PACHAL
                May 14, 2023
                Sep 27, 2024
                This thread was updated on Sep 27, 2024
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                Error:-No items correspond to the specified criteria. Please select other criteria.

                When I am applying for Senior Associate - Data Analyst (Job Number: ANA007798) job, error "No items correspond to the specified criteria. Please select other criteria." was occurring while filling the details. pls solve this soon....
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                G
                girish1531
                from Chittoor, Andhra Pradesh
                May 5, 2023
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                When i applying to " Business Analyst - Data Analyst (Job Number: MAN012571) " job, error was occurring while filling the details. pls solve this soon.
                +1 photos
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                  M
                  MeghaRathod
                  from Delhi, Delhi
                  Apr 19, 2023
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                  No items correspond to the specified criteria. Please select other criteria.

                  Currently trying to apply for Job of Business manager job at Genpact. Even after filling all the details correct its showing "No items correspond to the specified criteria. Please select other criteria. ".
                  Kindly check it and try to resolve it as soon as possible...
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                  N
                  Nikhil Sharma-2312
                  from Jaipur, Rajasthan
                  Mar 21, 2023
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                  Website: genpact.taleo.net/careersection/careersection/candidateacquisition/flow.jsf

                  Currently trying to apply for Job of Assistant manager job at Genpact. Even after filling all the details correct its showing "No items correspond to the specified criteria. Please select other criteria. ".
                  Kindly check it and try to resolve it as soon as possible.
                  Genpact customer support has been notified about the posted complaint.
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                    K
                    Kareema Sultana
                    Mar 17, 2023
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                    I have appied for Record to Report process job at genpact. Even after filling all the details correct its showing "No items correspond to the specified criteria. Please select other criteria. ".
                    Kindly check it and try to resolve it as soon as possible.
                    +1 photos
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                      K
                      [email protected]
                      Mar 16, 2023
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                      Background verification

                      My name is Md Shahnawaz Ohr Id[protected] Genpact Bgv team is not clearing my Bgv from past 30 days they have given me mental stress first Hr hired me for a process, on that time she ask me about my experience so I told her about my one experience I didn't disclose my 2 more work because I have not relieving letter for that and even one 9 month experience also she hire me as a fresher because she told you have 9 month experience only I accept...
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                      G
                      Gyanav Ranjan Rout
                      Mar 11, 2023
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                      Illegal removed by Hr from process and force me to exit

                      Address: 14-45 IDA Uppal, NGRI, Habsiguda, Hyderabad, Telangana 500039

                      My name is Gyanav Ranjan Rout OHR ID[protected] I am working since 14 September 2022 now senior HR removed me ileagly without notice without Any infor to me served notice period I even don't know when I served.
                      Matter:- At time of work I was doing knowledge test just I open my cell phone because my colleague send some pictures after she just passing that time she caught me and told me to show what is this I just show after without permission...
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                      N
                      Nita@2023
                      Mar 8, 2023
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                      I completed my final round of interview on 8th feb for process associate (content moderation) and on the same day i got selection mail
                      It has been a month but still I didn't get any offer letter or update from them
                      How long does it take to receive further communication from genpact?
                      Genpact customer support has been notified about the posted complaint.
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                        P
                        Priyankaatre
                        Feb 27, 2023
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                        Address: Hyderabad

                        I have been waiting for relieving and experience letter for a very long time and HR is absolutely non responsive for the closure and they haven't even givenfull and final settlement of my salary. HR is saying it needs to go through multiple approvals and all. But it's been really really very long time now and it seems difficult now to get the closure.
                        Genpact customer support has been notified about the posted complaint.
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                          Priyankaatre
                          Feb 27, 2023
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                          Address: Hyderabad

                          I have been following up with Genpact for my relieving letter and full and final settlement of salary but HR team is very adamant and saying it needs to go througnh multiple approvals and it's been really really long.
                          My OHR Id is[protected]
                          Genpact customer support has been notified about the posted complaint.
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