GoAir Complaints & Reviews

I am unable to get a travel certificate for go air for more than 3 weeks now. The last person informed me there was a technical issue in the back end team and hence they are unable to process it. Really go air - an airplane company with such sophisticated software not able to fix a glitch for 3 weeks, now i really wonder how many glitches you guys have in your systems. Looking at the numerous complaints regarding travel certificates, i think...

Thanks to goair ground staff, i have lost my baggage at delhi airport.
I was carrying my baggage to board plane when one of the ground staff told me that size of my baggage is not fit to go on board.

After arguing when it was allowed earlier ground staff did not allow the baggage in the cabin. Finally i handed over baggage to ground staff.

Finally at jammu airport i came to know my baggage is missing....

My father was travelling from delhi to bagdogra. He was first informed that the flight is delayed. After waiting for 3 hrs, he gets to know its cancelled. Its been another one hr that he was said for the accomodation but no response, infact the go air staff are misbehaving with him. Is this the kind of behaviour with flights these days?
He has had to struggle with the airport authority and he is damn tired now. If this continues, i...

Dear sir,

I have booked tickets from makemytrip.com. My flight is from delhi to mumbai on 27th, mar 2018.

Flight pnr number is go air flt g8446.
I want to change the last name of 2 passenger with name shahid ansari and shafique shaikh.

The last name must be changed to shaikh and shah. So the actual name will be mr. Shahid shaikh and shafique shah.

Please do the needful as...

Hi,
I am kiran dutta travelled from pune to nagpur on 14th feb 2018 flight no g8 283. When i picked my baggage at nagpur airport belt no4 i received my bag with broken handle. I immediately went to go air office at nagpur airport but here no one is available to address me. I am help less and i am very much in hurry. This is not expected this from well known airline's company. I hope you will address my concerns.

Thanking...

I have raised a request for travel certificate with goair customer care on 10th feb 2018. I asked for service request number but customer care executive denied to disclose it.

My pnr is ZD3RWK for my travel from delhi to pune on 09th dec 2017 and from pune to delhi on 10th dec 2017.

I have been following up with customer care everyday for this and everyday my cell number is put on block. Customer care is intentionally...

Sir, Requesting for travel certificate to claim my LTA as I have lost my boarding pass. As there is no provision on go air website to raise a request for travel certificate, i am raising this request as a complaint.
Tiket details are:
Rajender Singh
GAU to DEL
PNR -U2JIYL
Flight No-g8-153
Date of travel-25 Aug 2017
Email id: [protected]@gmail.com...

Dear all,

I booked a flight from delhi to ahmedabad.

I got a confirmation from goair that booking has been confirmed.

But that was fake message from goair.

I paid inr 5987.

But still fare got increased & i had to book flight again for inr 14507.

I had to pay more 8520 for a flight of 5987.

Kindly refund back inr 8520 because the website...

Flight g8 582 chandigarh to mumbai go air
Pnr m37hwi

I am gagan bains. My flight was from chd to mumbai. After security check in i lost my boarding pass. 20 minutes before departure i contacted with concerned airlines members. They told me its not possible to reprint the boarding pass. I was not allowed to board the flight. Security personal working at airport help me alot and tried their best in searching for boarding...

I had my flight with goair for three passengers from lucknow to delhi (G8188) scheduled on 27 dec 2017. The pnr for the same is lbvdpk.

Due to some operational issues at the airport the flight was indefinitely delayed. After waiting for a few hours and checking regularly with the goair lucknow team i was told that there are very less chance of the flight actually flying. They told me that i can get my booking cancelled and...

Respected Sir/Mam,
I booked a ticket for kolkata to Delhi for 2 July 2017 (PNR KVWMQY) for my professional tour.But unfortunately I misplaced my boarding pass after Completing the trip.Now I need a confirmation that I board the flight on 2 July 2017 as I have to submit it to Accounts department of my Company.Kindly provide me the boarding pass copy or any confirmation mail or letter.I shall be very thankful to you.I attached the...

Please refer to my earlier 4 complaints i am sending hereby mobile sms which i got from you & where it was clearly written the time of departure as 13-55 hrs & your booking staff wrote in my tkt the time of reporting as 12-30pm (Vide tkt. Which i had already attached to my earlier complaints ref no[protected], dt 3/1/18.[protected], dt.7/1/[protected], dt. 11/1/18.[protected], dt 2/2/18. This shows that your co. Has violated the norms &...

Please refer to my earlier 3 complaints for refund of money for not allowing to board the flight despite having valid tkt. & on time reporting.
Ref[protected], dated 3/1/18. Ref[protected], dated 3/1/18. Ref[protected], dated 11/1/18, these will speak of themselves. I am attaching the sms i got at the time of making tkt. Where it was clearly mentioned the departure. Date of boarding was 2/1/18 from nscbia, kolkata. I want refund.br...

Dear Sir/Ma'am
I request you to provide travel certificate for claiming travel reimbursement from the company.i have actually called the customer care and requested them many times but yet not issued.
The details of the travel are as follows:
Ahmedabad to Hyderabad
Date of travelling: 19 dec 2017
PNR No. B17ZRL
Email id nikhil.m.[protected]@gmail.com

Regards...

Hi team,

I am writing this to request you to kindly issue a travel certificate on behalf of my journey through your airlines. As i have misplaced the original boarding pass therefore require this certificate to claim my lta allowance in my organization. Please find the details of my journey,

Passenger name : vikash kumar pathak
Journey date - 13 november, 2017
Journey from - to : mumbai to patna...

W5g17p was my pnr and when i reach in the cok airport before 5:00am today 2/2/2018, friday the counter was closed. Myself and 11 other pax along hasnot allowed to check-in by the go air cok airport staff. Even after we requested the staff their behavior was very unsatisfactory and we been left unattended by anyone. Since we had a very urgent meeting in chennai we missed that. Afterall it was a domestic airline should have reconsidered the...

सर/मैडम नमस्कार
आपसे अनुरोध है कि IRTC के साइड में (PNR L8MLWG & JELFYR) प्रॉब्लम होने से टिकट सेक्टर और डेट गलत बुक होगये है जिसको मज़बूरन यात्री को कैंसिल करना पड़ा और जिसका कैंसिल चार्जेज...

Hi team,

I am writing this to request you to kindly issue a travel certificate on behalf of my journey through your airlines. As i have misplaced the original boarding pass therefore require this certificate to claim my lta allowance in my organization. Please find the details of my journey,

Passenger name : narlawar saiprasad ramesh
Journey date - time :27 jun, 2017
Journey from - to : port...

Hi,

I need a travel certificate for the following flight:
G8-120 Bangalore to Delhi, 15th February 2015, PNR - ​6971B9

The booking is in my name - Mannu Amrit.

Customer Care number was unable to help me since they said that their softwares have been updated and they couldnt retrieve the booking. I have sent several emails but havent heard back from Goair since couple of weeks.
br...

Hi Team,

I am writing this to request you to kindly issue a Travel Certificate on behalf of my journey through your Airlines. As I have misplaced the original boarding pass therefore require this Certificate to claim my LTA Allowance in my organization. Please find the details of my journey,

Passenger Name : Durgesh Kumar Singh
Journey Date - Time :06 Dec, 2017 21:25 PM
Journey From - To : Delhi...