Goibibo.com — False rating and pictures of the hotel

Address: 411006

Website: Goibibo.com

After looking at the pictures and ratings on the goibibo site, I booked Hotel Tirangana Regency for my official stay from 9DEC to 15DEC. Moreover I paid the full amount in advance. Now when I checked in to the hotel. It is pathetic :-

Worst locality
Untidy rooms
Rooms conditions aren't good at all

When I checked with hotel staff for cancellation, they said you can go we only charge you for a day. However when I called goibibo they are telling a different story now. That per policy we will one additional day charge plus cancellation charge and some 300 more.

I think I have made a mistake to book looking at the ratings and feedback on the site.

I need my refund and I can't live in this place. It's getting on my never and feels like . I am from a different state coming for the first time and this is a terrible experience for me.

Rachit Mehra
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