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Ibibo Group / Goibibo Customer Care Contacts

www.ibibo.com
1.8
Updated: Nov 25, 2024
Complaints
5127
Resolved
1769
Unresolved
3358
So far, so good. Ibibo Group / Goibibo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Ibibo Group / Goibibo will keep up the work and continue to help more customers with their concerns even better 🤝
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Ibibo Group / Goibibo
Customer Service Contacts

Ibibo Group / Goibibo Phone Numbers

Toll free
1800 208 1060
336
345
1860 258 5858
143
239
Phone
+91 92 1302 5552
227
263
+91 12 4674 9000
130
221

Ibibo Group / Goibibo Website


Ibibo Group / Goibibo Head Office Address

5th Floor, Good Earth City Centre, Sector-50
Gurgaon
Gurgaon District
Haryana
India
122018

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Ibibo Group / Goibibo Company Representatives

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Ibibo Group / Goibibo
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Additional Ibibo Group / Goibibo contact information

Ibibo Group (CEO's Office) 5th Floor, Good Earth City Centre, Sector-50, Gurgaon - 122018, Haryana +91 12 4674 9000 Gurgaon 5th Floor, Good Earth City Centre, Sector-50, Gurgaon - 122018, Haryana Tel: +91 92 1302 5552 Tollfree: 1860 258 5858 Bangalore RMZ Millenia, Tower A, 2nd Floor, Ulsoor Road, Bangalore - 560008, Karnataka +91 80 4250 1300 redBus - Corporate Head Office 3rd Floor, Karle Premium, # 1 Old Airport Road, Opposite Manipal Hospital, Kodihalli, Bangalore - 560008, Karnataka +91 80 3003 8301
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Ibibo Group / Goibibo Overview

Latest complaint Refund for flight not given has been filed on 25/11/2024. Latest Resolved Declining refund and compensation was resolved Jun 18, 2024. Ibibo Group / Goibibo ranks as the #3 most complained about among Airlines.

Disclaimer

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Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Featured stories

Not provided rooms as per confirmation
Flight refund not initiated
Lost 40,000/- due to their bad customer services

Recently resolved complaints

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Resolved
Declining refund and compensation
Resolved
UPI payment deducted, flight booking failed. Refund not received
Resolved
Unable to reach out to customer service to cancel the flight tickets

Most useful reviews

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mail I'd recovery of ibibo.com
15
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11
Money deducted from my account

Recent Ibibo Group / Goibibo reviews & complaints(5127)

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S
SUDHIR GURTOO
from New Delhi, Delhi
Nov 25, 2024
Nov 25, 2024
This thread was updated on Nov 25, 2024
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Ibibo Group / Goibibo — Refund for flight not given

Ibibo claims they Refunded me R6311 on 13 November for a Flight Ranch-Pune Indigo I cancelled.
I have checked all my accounts (have 9 and 5 credit cards). I sought to whom they Refunded and last 4 Digits of that ac no.
They SIMPLY REFUSE. 4 complaints logged in and each reply is go check yourself.
They said chk UPI limked ac in icici or any. I have only two UPI linked. I sent them bk stmts of NOV month which has NO Refunds.br...
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rgoyal_jp
from Jaipur, Rajasthan
Nov 2, 2024
Nov 15, 2024
This thread was updated on Nov 15, 2024
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Ibibo Group / Goibibo — Less refund despite the flight cancelled by airline

Address: Gurgoan

We had booked a flight from Ayodhya to Jaipur through GoIbibo. Booking ID - GOFLDNTAAB[protected]. This flight was cancelled by the sirline. We therefore requested for full refund. We should get the full refund as flight is cancelled by airline, but we were refunded Rs. 1, 566/- less. We should be refunded the balance Rs. 1, 566/- immediately....
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Prabal raj
Oct 3, 2024
Oct 3, 2024
This thread was updated on Oct 3, 2024
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Ibibo Group / Goibibo — Refund 2x

I have paid extra 20rs for refund the amount double if incase the bus booking is cancelled by the bus operator. But i got only 714rs, . But have paid rs 734rs to book the bus from Coimbatore to Bangalore on October 13. I want 2x the amount back to my wallet....
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