Goibibo.com — Full refund money is not paid

rahulchokhra

from Noida, Uttar Pradesh

Aug 20, 2015

Address: Bangalore, Karnataka

Dear sir, My flight booking id: N6EMYJBKD I cancelled this ticket. As per calculation, I should get 1557 rupees cash to be refunded to my account. But You have refunded 557 rupees only. So i request you to refund me my remaining 1000 rupees as soon as possible. I have attached the screenshot too, which was taken from your website only. In this it is clearly mentioned that 1557 should be refunded in cash. It is very unacceptable from customer point of view. Please refund me my remaining 1000 asap. Thanks, Rahul, mail id: [protected]@gmail.com [protected] [protected]

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Aug 20, 2015

Updated by rahulchokhra Dear sir,

My one other flight booking id: N6EU3CH8Y . I cancelled this ticket. As per calculation, I should get 1557 rupees cash to be refunded to my account. But as from your side, I got the mail and message that 1067 rupees cash to be refunded.
I request you, please correct your calculations and do refund me 1557 cash.

Please understand these types of mistake are very disappointing for customers.

I hope you understand and take the necessary action.

Thanks
Rahul
[protected]
[protected]
email: [protected]@gmail.com