Goibibo.com; Indigo — Cancellation of ticket after taking full payment

Address: Gurgaon, Haryana, 400092

Website: www.goibibo.com

I booked Indigo airline ticket through Goibibo by using mobile App HDFC's Perks on 22-Nov-2015. The required amount of Rs. 4300 (ticket amount was Rs. 4650 and discount offered by the App was Rs. 350) was paid through the Net Banking. The amount was debited to account instantaneously. However, I got the communication that the ticket can not be confirmed and revised fare is Rs. 8300 for confirmed ticket. I raised the concern to Goibibo. According to them, the ticket was not booked as the fare got increased. Now, they have stopped communicating on this matter which is so unprofessional. My contention is that when I have fully paid the amount which was asked for booking the ticket at the time of final check out, the amount of ticket should be blocked or freezed. How can it be increased after making the full payment, and that too to almost double the previous fare? This price rigging connivance of airline and Goibibo has caused financial damages as well as mental hardhips in the sense that my time, energy and money all are being wasted. I request your interference for justice at the earliest.