Goibibo.com — Non refund of money

Address: Gorakhpur, Uttar Pradesh

Dear sir ihave been trying my tickets from ur website any the money from my bank has gone but tickets could not be made so i did second transaction and made my tickets but my previous money has not come back.Customer Id:[protected]
Branch Name:BARHALGANJ
Account Number:[protected]
Account Type:Savings Bank Scheme
Account Balance:64, 521.80
Transaction Date:17/07/15
Transaction Type:DR
Transaction Amount:INR 72, 884.00
Transaction Description:eBanking : 35206126/DBBR[protected]/BILLD
i have been trying tickets from lucknow to mumbai on 17-7-15 for date 7th august going and 11th august coming coming back from goair for 7 persons from my bank of baroda barhalganj gorakhpur then after two hours i booked another tickets from same id and bank which was sucessful dr anil kumar gupta govind haddi and mahila hospital barhalganj gorakhpur bank of baroda saving bank no [protected] mobile no [protected]