Goibibo.com — Refund Issue

Danish Kumar

Dec 10, 2015

Address: 141007

Website: www.goibibo.com

My booking Id is HTLUTJGBR3 and I am waiting for my refund since 25th. You call center executives and manager are useless. They always give me false promises. I spoke to ranju and one more manager and even I complaint on go care but Gaurav sharma asked me to elaborate the matter and I replied to him 3 days back and even he did not get back to me. I would say one of the most irresponsible people working for you. Once I call they put me on hold 15 ..20 min and in the end gives me false promises. Please resolve my issues as soonest or I take further legal action.

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Comments

Aditi Barkakati Dutta

from New Delhi, Delhi

Dec 11, 2015

Hi Danish

Greetings from Goibibo.com

Please see the below refund details:

Request ID PayU ID Bank Ref No. Action Amount Status Requested Time Success Time Bank ARN
[protected] [protected] IG0AZWWBJ4 capture 2180.00 SUCCESS [protected]:10:26 [protected]:10:26 NA
[protected] [protected] IXC2307444 refund 1318.00 success [protected]:20:26 [protected]:08:10 NA

Thanks and regards
Gocare Team

Aditi Barkakati Dutta

from New Delhi, Delhi

Dec 11, 2015

Online Refund Update Team

from delhi, Delhi

Dec 11, 2015

Dear customer kindly share your contact number.our team will be respond to you shortly

Sd showkatali

from Nagercoil, Tamil Nadu

Jun 15, 2016

Bus ticket

Nellore to bangolore book ticket srstravelsbus but not confirmation ticket Date of journey 30 may 2016 Monday please confirm ticket sir cellno:[protected]