Goibibo.com — Regarding ticket[protected] refund not received

sumitshubham

from Mumbai, Maharashtra

Aug 29, 2015

Address: New Delhi, Delhi

I booked tickets from to delhi to SriNagar and Srinagar to Delhi on 2nd and 4th October. I cancelled the booking on 20th Aug, 2015 with PNR- PTHVOY. I made all payment through citi bank credit card 13545. I was supposed to get a refund of 6299 after all deductions but i received only 3809 in Credit Card and rest 2490 in Go Cash. I followed up several times and send all the scresnhots of the amounts to GoIbibo as requested by Shalini. After several followups, my go cash amount of 2490 has also been debited but the transaction is not intiated by goibibo for amount of 2490 to be refunded in my credited cad. No one over the call support is helping and all tickets raised within few hours without providing any update to me. The amount of 2490 which i am supposed to be refunded is still a mystery for me. No repsonse is recieved from goibibo over mails and calls . Could some authorize person from Goibibo may help in refunding my amount and let me know where the amount is pending. The tickets closed are 631640, 630622, 628328, 627639, 627078, 606937, 619249, 618474, 604269, 604421 and many more.. My contact number is: Sumit Sharma [protected]

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sumitshubham

from Mumbai, Maharashtra

Aug 29, 2015

I booked tickets from to delhi to SriNagar and Srinagar to Delhi on 2nd and 4th October. I cancelled the booking on 20th Aug, 2015 with PNR- PTHVOY. I made all payment through citi bank credit card 13545. I was supposed to get a refund of 6299 after all deductions but i received only 3809 in Credit Card and rest 2490 in Go Cash. I followed up several times and send all the scresnhots of the amounts to GoIbibo as requested by Shalini. After several followups, my go cash amount of 2490 has also been debited but the transaction is not intiated by goibibo for amount of 2490 to be refunded in my credited cad. No one over the call support is helping and all tickets raised within few hours without providing any update to me. The amount of 2490 which i am supposed to be refunded is still a mystery for me. No repsonse is recieved from goibibo over mails and calls .Could some authorize person from Goibibo may help in refunding my amount and let me know where the amount is pending.The tickets closed are 631640, 630622, 628328, 627639, 627078, 606937, 619249, 618474, 604269, 604421 and many more..My contact number is:Sumit Sharma[protected]