Goibibo Hotel Booking — Booking cheating

Address: New Delhi, Delhi
Website: Www.gobibio.com

I had a booking for 10/08/2016 hotel fab mint casa new friends colony delhi when i booked a hotel through goibibo website the room was too big decent and nice but as i check-inn in the hotel the room was totally different room was too small dirty and suffocated i have some breathing problem also so i did lot of request to change my room or shift to me in some other hotel but they ask me to pay more money for changing the hotel so i request them to cancel my booking or refund me my money but they refuse my request eventually by my own effort i have to check inn in another hotel by paying more money and till yet they have not refunded my money they are just giving nonsense excuse.
Was this information helpful?
No (0)
Yes (0)
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5128
    Pending
    0
    Resolved
    1769
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information