Goibibo — Hotel cancellation

Address: Kolkata, West Bengal, 97
Website: Goibibo

I booked a hotel in digha hotel aditya international and due to some medical emergency I have to cancel my booking but it is written on the site that I will get 100% cash back but the refuse to give me so after a lot of argument then finally tell me that they will give the money after 6 to 7 day but as you now there is a medical emergency that's why I need those money badly so pls help me out 1061673
Was this information helpful?
No (0)
Yes (0)
customer support has been notified about the posted complaint.
 
2 Comments

Comments

Dear Monomita,

Greetings from Goibibo!!!

Thankyou for writing to us regarding the cancellation request of your hotel booking ID HTL8ZRRYV5. We are glad to inform you that refund has been processed from our end which will be credited to your account within five to seven business days.


Just remember, we are always an email away if you need any help.
Regards,
Kriti Gupta
GoCare Team
I haven't yet received the money yet if I don't get the money don't get the money you all are in a big trouble

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5127
    Pending
    0
    Resolved
    1769
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information