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Very bad customer care service by goibibo .I booked the bus ticket from Chennai to Bangalore for 2 persons before 3 days . and one more dad thing is that we cant talk to them over phone and nor they reply in 24 hours. 560 rs from my bank account is take by them and even after 3 days no sign of refund. just go a ticket number .even after 3 days no reply from them. poorest service one can expect from them.
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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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35%
Complaints
5127
Pending
0
Resolved
1769
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018