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Gujarat Gas Complaints & Reviews

www.gujaratgas.com
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Last updated Jun 27, 2024
Complaints 585
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22
Unresolved
563
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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S
Siddharth Mavani
from Surat, Gujarat
Jun 20, 2017
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Late connection

Address: 394105

My id is[protected].
My name is siddharth mavani.
I filled the form for gas connection on 16th march and gave cheque for the same on the same day.
Cheque was cleared on 18th march. But after ur executive said that cheque was cleared on 29th march.
My three month condition was already completed on 18th march.
U used my money for the same peroid and didn't get the service.
So i want interest for...
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N
Nilofer Shekhani
from Bardoli, Gujarat
Jun 18, 2017
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New connection mumtaz park

Address: Bharuch, Gujarat, 392001
Website: Www.gujratgas.com

My cust no is[protected] i m from bharuch i hve applied for gas line on january it has been six months but no one is bothered to comei hve called many times to inquirethey dont reply properly n hang up saying call again tmrw... Money is also paid by cheque... So why are they not responding... Bharuch services are very bad... Gujrat government services are pathetic...
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S
Siddharth Mavani
from Surat, Gujarat
Jun 16, 2017
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Late installation

Address: 394105

I[censored]r commiting that new connection wil be their in next three months after filling the form n respective fee.
I already paid cheque in march and it's three month completed n connection is not here,
It means u used our money for the same three month and we don't get the service.
Kaam sudharo kaam...
My consumer no is[protected]
My self siddharth mavani...
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T
Tahirhusen kamaruddin khan
Jun 12, 2017
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New connection

Address: Valsad, Gujarat, 396001

My self tahir kamruddin khan i had applied for new gas connection on date 01/04/2016, no. 21204841... At your based office... But up to now there is no out come... Connection not installed... Called several time at your office but same reply... That your complaint noted we will do it soon... Am struggling from last one and half year to get.. This connection...
Please look in to the matter urgently.
Thanks
Tahir khan...
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S
Surat Textile Market
from Surat, Gujarat
Jun 5, 2017
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Delay in providing PNG Connection....Work left incomplete.

Address: Surat, Gujarat
Website: www.gujaratgas.com

We, The Surat Textile Market Co-Op. Shops & warehouses Society Ltd. (Surat Textile Market) had applied for PNG Connections for 10 Canteens situated in our Market premises at Ring Road, Surat on 10/05/2016 and made all the payments as per the company's estimate on 26/10/2016. The company's Contracter M/s. Angel Enterprise completed internal installation work in December, 2016. However the company started the outer installation by digging the...
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V
Vishwas Goyal
from Mumbai, Maharashtra
Jun 4, 2017
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Cheating and fraud

Address: Surat, Gujarat, 394601
Website: www.gujaratgas.com

Today I visited to Gujarat gas authorized CNG pump which is in Bardoli near Milano on kadodra Bardoli highway.
The issue n fraud the filler does is he keeps the balance with him inspite of asking him for remaining balance he ignored me and said "so what if it is 2 rs" and I said "I need my 2 rs" he said "it's night charges and all have to give else don't come here from next timge."
The matter is not 2 rs the matter is his ways...
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N
NAYAN BHANUSHALI
from Surat, Gujarat
May 31, 2017
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Penalty amount

Address: Valsad, Gujarat, 396001
Website: www.gspcgas.co.in/Onlinepayment/index.aspx

Respected Sir/ Madam,

As i am a regular customer of Gujarat Gas Limited CUS ID :[protected], and satisfied with services and all but this day i have face the worst services of GUJARAT GAS as i am regularly paid the bill through online paymnet link before due date but this time due to work i am done at last day but due to system unavailable of online pay service i am not able to pay it through online and now due date is past...
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J
jitendrasingh1973
from Pune, Maharashtra
May 27, 2017
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Bill payment

Address: 395017
Website: www.consumercomplaints.in/new_complaint

Dear sir,

It is to bring to your kind notice that this time i am receiving my gas bill on 25th May'17 & due date for the bill is 24th May'17. I have paid the bill amount on 26th May'17 and request to you to waive off - late fee charges in coming bill. It is also requested to you please arrange the system so that customer receives bill for payment atleast 7 days prior to due date.

Thanking you.

Yours...
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A
anjnai
from Mumbai, Maharashtra
May 26, 2017
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Delay in new gas connection request — 500001326047

Address: Surat, Gujarat, 395007
Website: www.gujaratgas.com

I have requested for the new connection before 4 months back. My customer id is[protected]. Before 15 days your engineer was came mr. Jignesh and he ensure that within 2 days work will finish and gas connetion will be installed. After 4 days i called jignesh and requested to your engineer mr. Jignesh for activate the gas connection on urgent basis. But your guys have not activated the connection till date. I raised a complains against jignesh...
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K
kantilal saradava
from Salem, Tamil Nadu
May 18, 2017
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Very late new connection and no response

Address: Jamnagar, Gujarat, 361005
Website: gujarat gas

Dear sir,
We have already depositted payment for new connection on dt.17/11/2016, application forms no.21241992 recept no. Aa/2016/008322 rs.1115-00 check no.619215 icici bank but yet our connection is not activated. All connections in our street are active, i have already informed for the same to local jamnagar office, but they did not respond for the same, pls look into the matter and do needful,
Jamnagar all staff are unresponsible...
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H
harshad makwana
from Ahmedabad, Gujarat
May 11, 2017
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Gas connection Is not active

Address: Gandhinagar, Gujarat, 382424
Website: www.gujaratgas.com

My ticket Id is [protected]. I have requested on Friday to activate the gas connection on urgent basis. But your guys have not activated the connection. Alos they have closed ticket on Wednesday without resolving my issue. I have called every day to your guys and they have asked me today our engineer will be coming but still he is no coming.

This is your bad response from your guys. Please suggest for this....
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M
msolanki8
May 8, 2017
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New connection not released through payment made since one year

Address: 395006

My customer no. Is[protected], i had applied for new connection on 18/12/2015 & payment also made same day. Till date no survey made neither my connection has still not been released.
While approach to your customer care, they had just note the detail, no firm commitment given to release my connection. I m going to start my stay there by friday...
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S
sureshmoradia
from Vadodara, Gujarat
Apr 26, 2017
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Gas connection not done

Address: Surat, Gujarat, 382011
Website: www.gujaratgas.com

I Have Apply For New Gas Connection On Dated:20/7/2016. Our Application Form: 30027641, Reciept No.: Aa/2016/025974. I Have Paid Amount Of Rs.: 7340/- Vide Cheque No.: 168035 As Required Charge. Still Our Gas Connection Is Not Done. We Request To Do It As Soon As Possible. I need It Urgently. i was also communicate to GGL but problem is not resolved....
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K
K VIHOL
from Ahmedabad, Gujarat
Apr 25, 2017
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Haphazard way of installing m.s. pipe in premise

Address: Gandhinagar, Gujarat, 382016

My name kuldeepray b vihol my client id is:[protected] i had applied for reconnection after renovation of house. Though there is sufficient space for laying under ground pipe by boring in my premises, the instaler is insisting for installtion of pipe over elivation tiles and want to destroy whole elivation of house due to lack of his resouces/knowledge...
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A
azhar darban
from Anand, Gujarat
Apr 24, 2017
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Has dig out road and not repaired.

Address: 395009

Dear sir,
Gas lines are replaced and road is not repaired opposite 100 house, Nishat society, Adajan Patiya-Surat.
All the dust from the road side make the house too dirty.It seems like living in slum area.
Several time verbally informed but yet no action at your end.
Please take immediate action regarding the matter.
Your prompt action shall be highly appreciated.
Thank You,
Regards
AZHARUDDINbr...
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M
Mohit Jariwala
from Ahmedabad, Gujarat
Apr 18, 2017
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Delay in new connection request

Address: Surat, Gujarat

We have requested for the new connection 5 months back but due to some nominal work left connection was not established ref no GGL/SRT.dOM/SBN/60D/48
Two months back our construction work was ready and we have requested for the connection twice ref no [protected], [protected]
we are going to shift to that premise(house) by these 28/4/17
please do the need full as early as possible...
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K
kaushal sutariya
from Ahmedabad, Gujarat
Apr 14, 2017
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Gujarat gas company not providing new gas connection.

Address: Surat, Gujarat, 395009

Hello Sir,
I have applied for a new gas connection in Gujarat gas company and also I was paid all deposit amount in corporate office surat.My Application Number is SRT[protected] and receipt date is 04/04/2017. I want to need urgent new gas connection because marriage function will start on this month.So, I have met to Surat gas company employees and also understood my problem to us but employees were refused my reason and said that...
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N
Narayan Bala
from Ahmedabad, Gujarat
Apr 14, 2017
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Registered application no 21229428 for gas line on 24th february but no response till date

Address: Jamnagar, Gujarat, 361001
Website: No complaint for site but quickly installation required

I have applied for gas connection on date 24th february 17 details below.

Name : narayan bala
Application no : 21229428
Receipt no :inr/16-17, 00251

After repeated complaints and reminders no one turned up for installation of gas connection. sales person how has filled form has told that installation of gas connection will be done by 15 days. this is very unprofessional approach by jamnagar team....
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J
jatinaik
from Ankleshwar, Gujarat
Apr 13, 2017
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Not fill-up holl

Address: Bharuch, Gujarat, 392011
Website: www.gujaratgas.com

Before two months back Gujarat Gas, Bharuch office dig out & replace new Gas Line in our Compound Wall but after several complaint still they have not cover-up this line work.
This is very serious that this type of Gujarat Gas. I request them to attend the complaint and resolve.

Customer No.[protected]
Address - A-90 Narayankunj Vihar Society, Near Jai Ambe School, Zadeswar Road, Bharuch - 392011...
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U
U R Patel
from Ahmedabad, Gujarat
Apr 11, 2017
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About Billing

Address: Bharuch, Gujarat, 392001

Auto pay is registerd for my bill . All bill was paid on time regularly.In bill no R[protected] it charged 75Rs for late payment. First I complained about my excess bill with no-[protected] on 27/01/17.They informed me that problem is solved but in current bill it does not included. Today i once again complain to customer care with no [protected]....
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