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Gujarat Gas Complaints & Reviews

www.gujaratgas.com
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Last updated Jun 27, 2024
Complaints 585
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22
Unresolved
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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G
gdadhvaryu
from Veraval, Gujarat
Nov 20, 2017
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cashless problem

Address: 393001

In this cashless project gas station of gujarat gas company not participate in ankleshwar zone. Many times they have issues of machine so thats why customer have to pay in cash. So please make sure that on every gas station atleast one machine should be in working condition.. Gas stations charged much money then actual bill in cash transactions because of change problem.. Please focus on this problem.....
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M
mukundT
from Bardoli, Gujarat
Nov 9, 2017
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application given on 16th sept, 2017 still no connection provided

Address: Rajkot, Gujarat, 360001
Website: www.gujaratgas.com

Customer id:[protected]
Application for new gas connection given on 16th sept, 2017 still no connection provided and keep giving dates like after 5 days after diwali after election etc...
What is going on?

This is really ridiculous service i have ever seen. Their corporate office is also uncertain when it will get resolved.

I have already paid for service but cannot avail any a service except...
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K
kansara811
from Surat, Gujarat
Nov 7, 2017
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gas bill not provided

Address: 394210

As my customer id is[protected] and since last 1 year i have not received my gas bill i have raised complain on[protected] vide complaint no. [protected] and executive said we are despatched all bill to you by today's courier and they have closed the complaint same query i have raised again vide complaint no. [protected] on dtd.[protected] ever i request them if you can email me gas bill, but they replied they can't able to do this and...
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D
Deepak1960
from Ahmedabad, Gujarat
Nov 2, 2017
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new connection : cust no. 500001376021

Address: Ahmedabad, Gujarat, 380005

Ref: cust no.[protected]
Request no. [protected]

Sir,
I applied for new connection with above details on 8th september 2017. With lots of follow-up line was laid inside the house just 15 days back. No connection has been done so far for the gas line. I am regularly following up with your office in chandkheda and visited many times and i am getting stereotyped reply that it will be done tomorrow. Today (2 nov...
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J
Jacky Røçk
from Surat, Gujarat
Nov 2, 2017
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call not receiving problem

Address: Surat, Gujarat, 394120
Website: [email protected]

My problem is whenever i call to my distrubuter they dont receive phone, and they dont even come for month to supply bottel kosamba nilesh gas ta mangrol dist surat please take action on not receiving the call please my name is jayesh i am from kosamba so please tel the to keep one person to attend the call so costumer gets the right answer, many times what happens no that we go there and the say that cylinder is not available ane we have...
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A
Ashokkumar Pawar
from Vyara, Gujarat
Oct 30, 2017
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on mobile massage for bill.

Address: 395017.
Website: www.gujaratgas.com

Dear sir,

My name is ashokkumar harishchandra pawar. My gujarat gas customer id is[protected]. My current registered mobile number is [protected]. But no communications last two years this mobile. (Two time complain and filled form) so i want to again registered mobile number to [protected] as my old registered mobile number. So, kindly update mobile number [protected] as my new registered mobile number for all future communications...
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P
Pravinchandra S Shah
from Surat, Gujarat
Oct 26, 2017
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delay in release of new png connection at surat

Address: 395001

Hemant pravinchandra shah
A-19, sai samarth residency (Row house),
Behind sharda yatan school,
Opp. Nilam society, beside divya jyot apartments,
Piplod-umra surat 395 007
Consumer number:[protected].
The manager,
Customer care division, corporate office,
Gujarat gas limited,
Ahmedabad 380006
Subject: request to resolve the long standing issue of release of new...
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U
UMESH GURJAR
from Bengaluru, Karnataka
Oct 11, 2017
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main gas line connection not provided last 6 month

Address: Bharuch, Gujarat, 393010

This is inform you that i had given application to take new gas line connection for domestic use. I had deposited full of amount i. E. Required for the new gas connection before 6 months. But till today i have not get the gas connection.
I am very hesitated and suffer lots of problem due to this.

Customer id no.[protected]

Kindly do as early as possible to connect the gas connection....
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R
rajesh7123
from Surat, Gujarat
Oct 9, 2017
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excess bill & reading not taken from last 12 months

Address: 395009

Customer id[protected] / bill 15.06.16 paid by me rs. 916/- on unit reading 251. After that i received bill date 27.09.16 of rs. 3915/- unit reading[protected] dated 15.06.16), in between i paid minimum amount and big amount also during the period.

Gas meter is installed out side home so no any matter of home close. I paid 6-7 bills so please reverse my paid amount & also adjust min bill reading.

Mob -...
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B
Brian Rocha
from Ahmedabad, Gujarat
Oct 7, 2017
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disconnection of pipeline due to renovation work

Address: Ahmedabad, Gujarat, 382424

I have made a written application and submited the required fee of rs.1180/- for dismantling of existing gas pipe line as we are undertaking renovation of our house no. B 41 swagat 3 opp sakar school, new c g road, chandkheda, ahmedabad 382424 and rcd acknowledgement vide sms no.[protected] on 12sep against customer id no.[protected].

I have already visited chandkheda office at orange mall 4 times to inform to remove the pipeline...
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H
hemanshu tanna
from Surat, Gujarat
Oct 6, 2017
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all filler man is fraud your company filling station

Address: Rajkot, Gujarat

Jab bhi gas bharvane jate hain to hamare 1 se 9 rupiya kha jate hain
Hum chiller dete hain to bi vo mana karte hain
166 rs hota hai to vo bolte hain 170 rs do.
Ye hamare liye roj ki baat hai
Har din kam se kam hamara 3/4 rs. Ka nuksan hota hai to monthly 100 aur saal ke 1200 rs. Ka nuksan hota hai aise hi dusro ke saath hota hai
Isme lakho rupye ka public ka nuksan hota hai
To please iske bare main...
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D
D. G. Chhaya
from Rajkot, Gujarat
Oct 4, 2017
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domestic png connection denied.

We applied for domestic png connection vide application no : hal21216984 dtd 8-02-17. After a lot of follow up we received a reply from your halol office denying giving gas connection as it is "technically non feasible". Since i worked in reliance as vice president - technical, i went to your office at halol on 08-09-17 to understand why it is technically non feasible. A team of your engineers & contractor doing piping job visited our building....
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S
Santosh M. Sharma
from Surat, Gujarat
Sep 30, 2017
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srt-30065117- not providing gas connection after april 17

Address: 394210
Website: NA

As a customer i have book & apply new gas pipeline connection in my house at 119/120 mahadev nagar -4 (Krishna), ne. Rly crossing, opp rami park, dindoli-, surat-394210

I have applied & submitted all relevant documents with inr 5065/- (Receipt no. As/2017/ 03833) on 30/03/17 application form no. Srt[protected].

I am trying since last april 2017 but no any proper reply from your ends. Still not getting any satisfactory...
+1 photos
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N
narmadaben
from Surat, Gujarat
Sep 22, 2017
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new connection complaint

Address: Surat, Gujarat, 395005

I am pay 10503.00 chak 07/12/2016 gujarat gas limited
But last 9 month company not proceed to may connection.
So plese fit my connecton fast.
Apl no-srt[protected]
Payment re no-036631
Date[protected]
Mo no[protected]
Narmadaben d patel
21, galaxy royal bangalows
Nr brig, jahagirpura surat
Surat. Gujarat...
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D
Drsumantulsyan
from Surat, Gujarat
Sep 18, 2017
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new domestic gas connection delayed

Address: Surat, Gujarat, 395007

I have applied for a new gas line connection at my new residence in surat city vesu area on around 15th april 2017. I had paid by cheque for the same. They said the work will be done within a period of 90 days. After the application process was complete i have complained atleast 4-5 times that my connection has not been yet processed. Every single time without any service being provided i get a msg saying the complaint has been processed....
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R
Rajnik4895
from Vyara, Gujarat
Sep 14, 2017
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gas bill not properly deliver.

Address: Surat, Gujarat, 395006

Mitesh bhikhubhai vekaria
Customer id.[protected]
Address : 89, saraswati society sarthana jakatnaka.
Near nature park
Surat
Complaint:
Everytime gas bill is not properly deliver in this indicates address in gas bill. Please solve this problem shortly. I was one time complete in gujarat gas office but they not solved this problem last 3 month....
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P
pateldn1
from Chennai, Tamil Nadu
Sep 8, 2017
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change the mobile number

Address: Bharuch, Gujarat

Mu gujarat gas id[protected] and my register mobile number [protected] please my mobile number change my new register mobile number [protected] please submit gujarat gas company please sir my mobile number changing i hope my problem solved sir thanks to gujarat gas company bharuch please i have conform my mobile number sent the confirmation massage sent

Thanks again...
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R
Romesh Bhavsar
from Ahmedabad, Gujarat
Sep 3, 2017
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not receiving good response for extension of gas geyser point in existing connection

Address: Kheda, Gujarat, 387001

I am an existing customer of png with customer #[protected]. I contacted number of times for extension of png point on first floor for gas geyser. Person from gujarat gas, nadiad visited twice and telling that connection will be feasible according to the way we are telling but not giving satisfying reason of why connection according to our suggested way is not feasible.

We need connection for gas geyser purpose on as early...
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M
MOHAMMED MATERWALA
from Surat, Gujarat
Aug 30, 2017
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company is able to come and read your meter but not able to come and give us bill

Address: Surat, Gujarat, 395003

My customer id is :[protected]. We are really upset with gujarat gas service.

Company person can come and read our meter with out any address issues but not able to come and provide us bill. (Hard to believe but its fact)

Even after so many complaints with id: [protected] & [protected]. We just get the massage "your complaints has been resolved" but there is no resolution. Its scenes 6 months we are facing...
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P
Pinal Sanghani
from Kathor, Gujarat
Aug 27, 2017
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bill not received since long

Address: Surat, Gujarat, 395006
Website: Www.gujaratgas.com

Dear sir,

We are not receving ggcl gas bill since long and need to pay charge as late payment fees. Last complaint resolved as combined 6 month bill with late payment fees.

It is not accepted that because of your person fault we need to pay charges.

Do the needful at earliest.

Customer no.[protected] &[protected]

For any clarification please contact on [protected]br...
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