Gurudev Motors — worst service team & the dealer

Subriah Das

from Chennai, Tamil Nadu

Jan 18, 2018

Address: Tiruvallur, Tamil Nadu

Worst service team & the dealer. Cant even have car pick up for the service.
First they told me they will pick up the car. Now they saying no. I really dont understand whats their problem. Response from the service team is very harsh. They cant even answer with patience. Totally disappointed. There are no other service centre in chennai. The only choice is this. Skoda please change the dealer else you will surely lost your valuable customers.

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Comments

Renganath

from Chennai, Tamil Nadu

Nov 16, 2018

Just thought of owning a skoda rapid 1.5 TDI Ambition 2018 Model. But after seeing such pathetic after sales service I have changed my mind.

Also there should be an written confirmation from customer to his/her satisfaction level to close this complaint, but skoda India had just given a basic reply to

customer complaint and closed the complaint in this consumer portal.

No peace of mind I guess after purchasing Skoda!