Harman India — JBL Boombox Charging Issue

Address: HNO 128, First Floor, Sector 11 E, Faridabad, 121006

Bought a brand new JBL Boombox which was not charging from the day of purchase. I was told that the product will be picked up from my home which never happened even after a week. Finally had to deposit it at a service centre on 21st November. I was told that the product will be returned within 2 weeks. Its is currently end of 3rd week with curtomer care giving me new dates every single time of calling them. Read other reviews on Amazon which state that their product has not been returned after 4 / 5 months. This is the worst customer service ever experience for a product which is being sold at more than 25, 000 in India