Harman India — Refund/replacement of jbl flip 3

Prasanthaerom

from Delhi, Delhi

Dec 25, 2020

Address: In. Jbl. Com

Sir,
I was purchased a jbl flip 3 squad special edition speaker from their official website "www.in.jbl.com" on 24 aug 2020 with order id #JB-IN00338911. I received the product on 02 sep 2020 but it was faulty product its not charging and not switching on and complainted to their customer care on 03 dec 2020 with their service request number WB-[protected]. They said that it will be replaced within 14 days and their back end team will contact with me. But its is about 3 month and 22 days over there is no positive action from their side. Every 2, 3 days i will call their customer care but i don't get any satisfied reply till date. It is 4 month old case so i kindly request you to do the needful action favourable to me.
Please telk them to refund / replace my product

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Harman India customer support has been notified about the posted complaint.

Dec 25, 2020

Updated by Prasanthaerom My first compaint is on 03sep 2020. Not 03dec2020. No action taken till date

Dec 25, 2020

Updated by Prasanthaerom Please replace my product.
Iam not a rich person i am a middle class guy, so 6300/- is a heavy amount for me. So i can't waste/leave the amount. So please replace my product.

Dec 26, 2020

Updated by Prasanthaerom #jbl please replace my product

Dec 28, 2020

Updated by Prasanthaerom #harman whtlat is your further action.. are you sleeping with my money