Harman India — Worst warranty service

Website: in.jbl.com

I have bought JBL earphones, the product got effect within one year. It was under warranty so I have submitted my damaged product to the JBL service center for replacement at the beginning of August. Service center put wrong address and mobile no. It's been more than 1.5 months since I have not received my product, it's the end of September now. Every time I called them they made false promises. Company tact time is 7 days to deliver the product and now its been more than 1.5 months and still, they are lying. Please help.

awb no: [protected]

You can check this with awb no on ecom. How they fooled me.