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Haryana Transport Department Complaints & Reviews

hartrans.gov.in

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Updated: Nov 25, 2024

Complaints 805

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141

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664

So far, so good. Haryana Transport Department is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Haryana Transport Department will keep up the work and continue to help more customers with their concerns even better 🤝

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Haryana Transport Department

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Misbehaviour of ticket collector towards consumers

Rude Behavior of conductor and drivers of Haryana roadways

Why Haryana Roadways Bus Dhani Khan Bahadur is not stopped

Most useful reviews

Misbehavior by bus conductor

Complaint of Conductor of Bus no. HR - 69/9950

Lost my belongings

Haryana Transport Department reviews & complaints page 26

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Hello
Naam deepanshu
Content no [protected]

Hi m nuh se hu m bus ki timeing pta krne gya tha haryana road roadways ki bus haridwar se kitne bje chlti h or rudki kitne bje pahcuh jaegi enquiry wala to meri uper chad gya bola tere ko sbhi stand ke bare me btao maine bola aaram se to bol skte ho wo to pta nhi mujse ladna chahata tha bola tu jata h yha se ya abhi btau tuje ye ase bolte h......

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Address: 160062

Website: hartrans.gov.in/ors

I have the cancelled the ticket on 17 th october 2017, and it has been told to me that refund will come in 10-12 days but now its been 2 months and i didnt got any refund.
I called on this no ([protected]) which is mentioned on email for refund queries but he told me that he has been transfered so just call on this no[protected] and when i called on this no some lady picked up the call and asked me to call on another number i....

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Address: 124514

My name inderjeet uppal and i stay in bainsi and work in sonipat. Daily i am travelling from haryana roadways bus but day before yesterday i was going home that bus number is hr 69, 9942. Near about 7 pm they dropped us at different route (Village bainsi and dropped us in gugahri) and almost 2.5 km by walk i reached home and they did misbehave
With us. I also tried gm, tm numbers but no one response.
Kindly take the necessary...

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Dear sir

I am daily passenger of sadhaura to ambala. I am working women. But sadhaura to ambala bus service is very bad. There is no bus service, only one bus for ambala to sadhaura. But this bus is very poor service. Last time of bus service is 5:00 clock in evening, but bus not come. Because Bus driver and conductor already going barara at 4:30 clock in evening. When we enquiry for sadhaura bus at bus stand, they say sadhaura...

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Address: 125001

Website: Online

Dear team,
Regarding haryana roadways staff misbehavior, i have given written complaint in haryana roadways hissar depot bus stand 1st floor office on date 29/09/17, but still i have no response from concern dept.

Details are -
Dairy name - 8911
Complain date - 29th sept-17

For more details scan copy of complain letter attached....

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Address: Chandigarh, Haryana, 160017

Website: haryanatransport.gov.in

I have renewed my car (Petrol version) (Year of manufacture: 2015) pollution certificate from a pollution checking centre, bharat petroleum, sector 44, gurgaon.

The complete details of centre are as below:
Kashmir pollution checking centre
Hcg filling station, sector - 44,
Gurgaon (Hr.)
Authorized centre code: ggnp0297

My car is bs iv (Year 2015) for which by default is one year pollution...

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Address: Faridabad, Haryana, 121005

Per govt announcement to replace the vedicle number plates with govt approved ind plates, i had submitted the fee on 10th of oct 17 for my four wheeler.

The dealer charged me double the amount rs 791 (451 govt rate) on the name of tatkal delivery & promised to issue the number plate in 3 days.
Since then i've been following up n number of times but the plate is still not issued.

Customer number given...

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Address: Panipat, Haryana, 132101

Dear sir /
Mam
I am traveling now in hr 58 a 8822. I was discharged today from balaji action hospital. I am a patient of dengue. My father stood in line for an hour to buy two tickets for samalkha and when he reached at the window. The bus conductor totally denied to give tickets for samalkha and saying that on you can get yamuna nagar tickets. My father explained him politely that he has a patient with him then conductor replied...

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Address: Kaithal, Haryana, 136020

Respected sir.
I have interview of hssc on dated 02.11.2017 and as per admit card and haryana govt. Instructions a candidate for interview is permitted to travel free to interview place by getting signature of adda incharge on travel slip.
But today when i approached mr. Pawan kumar, adda incharge, bus adda dhand (Kaithal), he refused to sign and asked me to sign it from kaithal which is 28 km away from my place.
So...

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Sir,
I travel from my village hassangarh to jhajjar regularly and i generally prefer haryana roadways to go there.
I want to raise a complaint against roadways bus number is hr-66a-0793 which departs from sonipat to jhajjar. It never comes on schedule time and people suffer due to its delay. You are requested to take suitable action. I shall be thankful to you....

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Yesterday i was traveling from kotputli to iffco chouk by haryana roadways bus which was coming from jaipur. Due to diwali and bhaiya dooj, there were lot of crowd. So, conductor asked us to climb on floor of the bus, so we did the same. When he came up to collect the fare, he didn't give ticket to a single person. When i asked him for ticket, he said that tickets already have finished. But when i forced him then he gave me a fake ticket,...

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Address: Panipat, Haryana

I applied for bus pass on 19th april'17 from panipat to bahalgarh for 3 months. Pass category was in general. At that time i used my pnb debit card to make online transaction. Amount of rs. 5228.55 was debited vide ecom 381632 govtharyana. But as per person (Computer operator outside the bus stand who used to do online payments of bus passes), amount was not debited to govt. Of haryana account so we have to transact again. I said that debit...

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Address: Panipat, Haryana, 132101

My name is mandeep and it is an incident of today when i was travelling from samalkha to murthal. Bus fare from samalkha to murthal is rs 20/- but conductor charged from me rs 25/- with ticket number 129133 and when i asked him for this he misbehaved with me and reacted very rudely

So its a humble request to government that please stop this # because these kind of activities spoils government name.

Bus no. Hr45 b...

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Website: hartrans.gov.in/complaint.htm

Hello,
This is regarding bus no hr-68a 8969. Today is saturday, 21 october 2017, i am traveling in this bus from samalkha to isbt with ticket number e17 875722 and writing this complaint to inform you that bus driver has rudely misbehaved and harrased me for seat no.1 by saying that this is for conductor of the bus and i have to leave and stand behind, which is truly wrong as per my information. I have found seat no. 53 written as...

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Mai gurgaon se chandigarh shanivar ko travel karta hu. Subah 4:20am ya 4:50am vali bus multi h. Aaj date[protected] diwali ka din h to rush to hona h par haryana roadways ka arrangement bhot bura h. Aaj[protected] ko 4:50am or 5:15am vali jo bus roz chalti h par aaj diwali ke din bina kisi vajah ke dono time ki bus nhi chali or dono bus stand par hi thi. Bad me 5:40am pe bus chali or uska driver direct karnal bypass chala gya thik h vo par...

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Address: Sonipat, Haryana, 131001

With due regards to the concerned haryana roadways authorities i want to compliant against the conductor of buses as they don't allow the passengers of in route stoppage as mentioned in their route and displayed on the sides of bus to enter and this cause serious inconvenience to be public general and they have to opte for others private transportation.
If they have stoppage in their route why didn't allow the passengers they are public...

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I booked a ticket from new delhi to chandigarh on sept 28, 2017. Date of journey was september 30, 2017 11:30 am. However, on the date of journey, bus had a break down, so we were unable to board. We have not received the refund yet even after continuing follow up mails. Pnr: sep176992, trip id: [protected]. Request you to initiate the refund at the earliest....

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Address: Karnal, Haryana, 132116

I am a school student and its my routine to up and down from taraori to karnal but i faces the same problem again and again. Most of driver and conductor of buses rufuse to take a passenger of taraori from karnal despite of having a stop at taraori. So i demand a strict action should be taken agianst them to know what is their duty
Today the bus conductor asked me to step down on next stop even whem crossing taraori stop.
The...

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Website: hartrans.gov.in

I am a girl from pune who has become very afraid to travel in haryana roadways buses especially on delhi-chandigarh route because of rude and disrespectful attitude of haryana roadways staff.
Today i bought a ticket till baldev nagar from ticket counter at isbt, kashmere gate for 190rs. I had a valid ticket and had paid completely for it still the conductor said he won't stop at baldev nagar. I showed him the ticket and he said where...

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Address: Faridabad, Haryana, 121001

I am very much disappointed with the bus service of faridabad. Today i visited bus stand of faridabad, nit at 05:15am ist and there was no bus. I asked a man siiting over there and he told me that bus one bus have gone just 5 mins ago and 2-3 buses are aboyt to come in just 5-10 mins. I waited for approx. 1 hour upto 05:030am ist but there was no bus. I went there to drop my wife. She has to go panipat for an interview which is scheduled...

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