Haryana Transport Department Complaints & Reviews

I had booked 2 volvo tickets for 22 nd october from gurgaon to chandigarh on 15 oct 17.
The bus did not turn up and sadly, there was no information regarding the same.
I have been calling for refund of my money from then but worse part is my refund has not yet been made by the department.

I am really sorry to say despite sending mails to gm haryana roadways and continuous calling on landline numbers of haryana roadways gurgaon office i have not received my money

I request you to kindly look into the matter.

The details are as below:

Date & time of journey: 22-oct-2017 23:00 pm

Boarding place: bus stand, gurgaon plateform no.: chandigarh booth

Seat number (S): 11, 12

Amount paid: rs.1410/- (Total basic fare: rs.1360/- plus reservation charges: rs.50/-)

Pnr: oct172222 trip id:[protected]

Contact no:[protected]

Sir /mam

Sir bus no. Hr 74 a 3692 ka conductor ne indian 10 rupee ke coin (Sikke) lane se mana kar diya jab usse batya ki bhai yaha siike band nahi hai. To ussne kaha pata hai sikke band nahi h.. Par m nahi longa. Todi der baad usne rude behavior karne laga.. Bolne laga mari pouch bout upper tak hai ja bigad lo mera kiya bigadna hai... Tum log jase bhout aate haii.. Pahle bhi mari kisi ne complaint ki thi. Kiya hua mera koch nahi gm mera kiya bigad lega.. Sir mera aapse se nivedan hai ki please meri es compaint par amal kare... Thanking you.. Or ticket bhi hai mare pass. Jiska no. H. Ah[protected] val no.75109799 or w[protected] val no. 92995650

Dear sir,
I had booked a volvo seat no 9 on 13/02/2018 for a volvo from delhi to chandigarh which runs at 11.15 pm.
The transaction was accepted by the bank but there was no confirmation from your end.
Then i had to book another seat i. E. Seat no 21.

Please refund the amount of r's. 600 to my bank account.

The details of the transaction are :

[protected]/techgmharyanaroadway

Dear sir,
I am belaong to normal family i m travel to haryana roadways india most beautiful bus but sir aaj kl ye buses time se nhi chl paati jiske waghe se aam janta ko narajgi hoti h islie roadways loss m jaati h sir m batana chata hu ki las 5 6 days se roadways kbhi time pr nhi mil paati jiske waghe se hm collage m acche se study nhi kr paate kyuki bus bhut late aati h 2 hor late kbhi kbhi to aati bhi nhi h sir m baat kr rha hu palwal ki pincode 121102 yha bus na to kbhi time se aati h na jaati h kyuki morning m collage student and school student traval jyada krte h jiske waghe se bus kbhi time pr nhi aati m daily palwal se ballabhgrah jaata hu last 5 6 days se bus 1 hour late milti h jo bhi milti h phele hi overload hoti h jisse bus conducter tickets nhi de paata aisa hi haal ballabhgrah ka h 2 hour se bus nhi mil paati jiske waghe se ghr jaaate samay time se nhi puch paate islie sir kripa krke bus ko time se aur routine se chayala kree
Thnku sir

Hi,
I complaint haryana roadways gm regarding my refund request for the ticket they didn’t issued me due to technical issues. They told me that refund has been initiated but still i haven’t received it. Its been more that 2 weeks they are even not responsive on calls. Not replying to my emails, this is really wrong please resolve my query asap. Pfb the information you may require.
Pnr no is feb188396 and reference id is va51774556.

Dear sir, it is complaint against bus no. Hr46d-9522 which has been started from hisar near about 5.30pm dated 18/02/2018 for delhi, i took ticket from hisar for delhi isn't kashmirigate amt. 310/- for two passenger seat allotted 49 &50. Bus driver and conductor drop all passenger at peeragarhi chock at 9.10pm. As i m with my wife who is not feeling well we have faced tòo much problem due them as i have reached at my destination at 12.30.in spite of 10.30pm
I request to the department there must be an action on them.
Bus was running fine there was no problem with them.

Cab driver of car number hr 38w 2203 had parked his vehicle in front of our home. Which was causing problem for us to use the main gate of our house. When we approached the driver he behaved rudely with my elderly mother.
He then started washing his vehicle hr 38w 2203 there only...
My mother stepped and then warned him that she will be complaining about this.

Today i book my ticket for date 13 feb 2018 bus timings 23:15 pm. Due to session timeout ticket was not booked but money has been debited from my account.

After sometime when ticket released again i book ticket with same timings with my citi bank credit card and i successful book my ticket also i got sms and email for ticket.

After 15 min i got sms and email ticket for my old transaction. Now i have 2 tickets with same timing, same day, and same seat no, how it is possible?

I am also attaching my both ticket for 1 ticket am traveling tomorrow and for another please refund my money.
Please initiate my refund return my account as earliest as possible.

Reference no 1 : v[protected]
Reference no 2 : v[protected]

This is really not acceptable. Please refund my money by tomorrow eod.

I boarded from jagadhari bus stand in bus no. Hr 58 a 8783 for ambala cantt with ticket val no. 26394249/26495257. I have to de board at mahesh nagar bus stand. But driver & conductor ask me to board down at kd hospital which is approx.300 meter before to mahesh nagar bus stand. On my refusal, both driver & conductor behaved rudely & nonsense. They bring me to main ambala cantt bus stand & threatened me with abusive words. Due to this incident, i suffered with mental trauma, money wastage & prestigious time wastage. I request you to take administrative action against both driver & conductor, so that they could not misbehave in future with any passenger. Kindly look into the matter and do the needful.
Yours sincerely
Munish walia
[protected]

I want to say that. Today at sector 14 karnal there is no bus driver stop any bus to pick up students and students are waiting but there is no-one stop bus and finally students are run behind the bus one student are fell down from the bus and students just hit the stone in anger on bus. I know this wrong way to express views. But those are students and what can they do. Government should think about this matter
I requested you to take action against in this matter as fast as possible
Thank you

Respected officer i am visiting from jhajjar to rohtak but the buses time is not the real that they mentioned in chart of timing of buses so we lost our time. This is total wastage of time. From 6.30 to 7.20 there is no raodways bus. Sometime i thought to give up the studies but due to my faith in haryana transporti i did not. Plz provide a bus on 7 am so that we can travel safely and easily.

Respected sir,
I m a student from panchkula school and here i want to complain that most of the bus drivers pass the stopage without stopping there. I m the only girl at the stopage of sec 7, pkl and even today i waited for 1 and 1/2 hour and still went back to sec 6 so as to get an auto from sec 6. I want you to take strict action regarding this topic so that i could reach home on time.
Thanku...

Dear sir,

I'm travelling to pipli (Kurukshetra) from chandigarh on jan 20, 2018 in bus number hr63c-1780 and bus driver was continuously smoking beedi during journey and it was uncomfortable for paasengers and bad for their health.

I would request you to take necessary action for avoiding any kind of smoking in haryana roadways and make it more better.

Thanks!
Sanchit aggarwal

1. I boarded the haryana volvo bus from gurgaon bus station on 12 january, 2018 for chandigarh at 12:30 pm
2. I had done online booking for the same.
3. E-ticket reference number-v[protected].
4. Seat number-08
5. Pnr - jan189892
6. Trip id[protected]
7. The bus broke down after it came out of delhi.
8. I had to board a local bus to reach my destination.
9. The bus number is-hr68a8143.
10. Request a refund of the ticket amount which is rs 705
11. Hoping for a quick response and solution.

Dear Sir,

Greeting for the day"

we have purcahsed a bike ( HF Deluxe ) in Aug 2017 & get RC for it in 5th Oct

we have also applied for No. Plate on 10-Oct-2017 for Vehicle No. HR 51 BQ 5365, but we have not received no. plate yet

we have also complain so many time but not get any possitive reply

due to it we are facing so many problem ( like Challan or etc. )

we request you to pls look the matter & do the needful

BR
Ravi Kumar
[protected]
[protected]@gmail.com

Hello sir, today i m travelling through naunaul deepo bus no hr 66 6711. I have so much request to conductor to open the door but he refuse to open that door. There was only a single door open for in or out for passenger. He has misbehave with me. He told that it's my rule i have decided that i m open which door or not i m the owner of that bus. I m a pregnant woman and working women also how can i travel in haryana roadways with that poor services. Kindly take some action.
Deepika gothwal

Dear sir madam,
I manish dhulia was travelling from isbt kashmiri gate to panipat in haryana roadways bus number hr 65 9210 on 23.12.2017 while travelling i have suffered a lot due to rash drivering by driver and when i wanted to get down at panipat on my stoppage i was clearly informed/requested to conductor and driver please i want to get down at iti chowk where i always used to get down but due to their attitude they did not stop the bus whereas there 4 to 5 person included old lady citizen wanted to get down at same place along with me but he had not stop at the place they have dropped me at gohana mod which is far from iti chowk.. When i have asked to driver and conductor why did u do this then they have laughed on me i said me that jao kaam karo apna.. I kindly request you to do needful for me..
Regards
Manish dhulia [protected]

I was travelling in haryana roadways bus no. Hr 57 9432 on 15 dec. 2017
I sit on seat no. 1 then conductor come and say go back to me but i refused him then he start abusing with me and trying to fight i told him that this is not your seat but he did not apply on it driver also supports him then i stood and gave him please take action against it, i have video of this also

This is in context to the haryana roadways bus no. Hr 63 c7881 from jhajjar to chandigarh. At murthal stop the conductor refused to open the door for two girls passenger saying that the bus will not stop anywhere and directly land in ambala crossing all the areas by using flyovers.
As per the rules no haryana roadways bus is allowed to avoid any bus stop by using flyovers.
On reminding the conductor about the same rule, he started misbehaving with the girl passengers and used abusive language that was not at all acceptable and did'nt allowed the girls to board the bus.
This is a kind request to strictly take action against the same.

I have paid haryana tax of vehicle no pb65z6880 on 01.012.17 but transaction has been failed and payment has been deducted of rs. 800 with transaction id igaclwszv4 and receipt is not generated till date so i have made another payment of rs. 800 with transaction id igaclwuot2 on same date which was successful. So you are requested to kindly solve my problem and reverse my payment at the earliest which was failed and till date receipt is not updated on website of haryana transport department. This means transaction is failed and not successful.

Example for your reference

Re: payment made but receipt not generated

Inbox
X

Pspcl

Dec 6 (3 days ago)

To me, pgsupport

Dear customer.

This is with reference to your mail, we have already processed your transaction (Lybk[protected]) to pspcl, further we request you to kindly contact pspcl regarding receipt.

Regards

Billdesk customer support.

From: pawan goyal [mailto:[protected]@gmail.com]
Sent: tuesday, december 05, 2017 17:24
To: pspcl
Cc: pgsupport
Subject: re: payment made but receipt not generated

Dear sir,

Today i have visited to pspcl office in kurali and checked the payment of rs.6559. The related officer have checked the transaction portal of e-payment from 01.12.17

To till date but the said transaction is not shown and credited to there e-payment system. Now kindly see whether the payment is in transit or not.

Regards

Ritu

On tue, dec 5, 2017 at 4:21 pm, pspcl wrote:

Dear customer,

This is with reference to your mail, we have already processed your transaction (Lybk[protected]) to pspcl, further we request you to kindly contact pspcl regarding receipt.

Regards

Billdesk customer support.

From: pawan goyal [mailto:[protected]@gmail.com]
Sent: tuesday, december 05, 2017 10:48
To: pspcl
Cc: pgsupport
Subject: re: payment made but receipt not generated

Dear sir,

Thanks for reply, but i want to know whether the payment is credited or not to customer account no r65ck361274l in name of ritu. It is intimated by you that payment

Is successful if payment is successful then why receipt no is not generated which will be demanded by pspcl for checking the transaction. You are once again requested

To kindly clear whether customer account is credited with the amount of rs.6559 and shows payment in his account.

Regards

Ritu

On mon, dec 4, 2017 at 5:26 pm, pspcl wrote:

Dear customer,

This is with reference to your mail, we request you to kindly contact pspcl.

Regards

Billdesk customer support.

From: pawan goyal [mailto:[protected]@gmail.com]
Sent: monday, december 04, 2017 09:31
To: pspcl
Cc: pgsupport
Subject: re: payment made but receipt not generated

Dear sir,

But till date receipt is not updated on pspcl site. Kindly send me the receipt copy at the earliest.

Regards

Ritu

On sat, dec 2, 2017 at 5:01 pm, pawan goyal wrote:

Dear sir,

But till time receipt is not updated on pspcl site. Kindly send me the receipt copy.

Regards

Ritu

On sat, dec 2, 2017 at 2:34 pm, pspcl wrote:

Dear customer,

This is with reference to your query, please note that the below mentioned payment under the transaction id lybk[protected] for rs. 6559.00 is successful transaction and you can download the receipt from pspcl website. Further we request you to kindly contact pspcl for any clarification.

Refund from merchant

Re: payment made but receipt not generated

Inbox
X

Pgsupport

Dec 6 (3 days ago)

To me

Dear customer,

Thank you for writing to payment gateway support.

This is with reference to your e-mail dated december 05, 2017, regarding payment reversal.

We have checked the records and we have confirmed that the refund for the mentioned payment has been initiated at their end through transaction id: lybk[protected] for rs.6559.00 on 05/12/2017. It will take 5 to 7 working days to credit the amount in your account from date of refund.

We appreciate your patience in the interim.

Warm regards,
Agnela parmar
Payment gateway support
Billdesk

Regards

Pawan goyal

[protected]