HDFC Bank Complaints & Reviews

I used to carry a credit card of HDFC bank which gave me the worst experience ever faced in life. If you query to bank employee they will redirect you to call customer care and again customer care will redirect to bank. You will just run pillar to post to resolve issue and the same will not get resolved for years together. I suggested to all my friends and family for not to take any service from this worst bank. In specific, I am speaking the worst experience I have received from credit card department, Bhubaneswar Branch, Orissa. They only know to throw their responsibility to other without trying to resolve the issue.

Friend, i urge you not to take any service (Savings, Credit card, DMAT) of HDFC Bank.

On dated 30jan-2016 i went to atm at 10:50 am approximately and extracted money 10000 inr from my hdfc account no:[protected] at idbi (Id no.3212) atm located at pithampur. But amount from my account deducted and money not reieved by me, i have done lot of followup with hdfc bak, but they are not giving satisfactory answer and not done any action, kindly help me.
Meanwhile i have also written emailed to hdfc but they reply not give me outcome.

Dear sir,

I purchased this policy through hdfc life agent ms kanimozhi (Agent code[protected]. She has given so many fake promises. We believed everything what she said because she was selling product for hdfc organization. We trust the organization. That agent said it is a one time investment, no need to pay any further premium

Once i received the policy, i came to know that i should pay the premium every year. I contacted hdfc life agent kanimozhi. She said no need to worry about what is said in the documents and she promised you no need to premium every year.

But i received sms and e-mails continuously to pay the premium amount. Then i contacted their agent kanimozhi and asked again. She said no need to worry about sms and mails. I doubted with her reply. So i demanded her to close my policy and wanted my money back. She said i relieved from the company so she told me to give a copy of a document to a person who was standing in front of the entrance of hdfc bank villupuram

When i took this policy i was in kattumannarkoil. She (Agent) was in villupuram. (100 k. M distance) so i never met her. I spoke with her through phone only. She sent all documents through courier to get my signature. At the time of taking policy she has given the following promises

1. It is a one time investment policy. No need to pay any premium

2. After five year you will get the invested amount in double with bonus

3. The amount will be invested in share market the amount will never go down it will get multiple benefits

4. Within the period of five years at any point of time you can get your money back without any benefits

Now she left from your company. Theirr agent kanimozhi has given so many fake promises and made me to join. Now i am going here and there and wasting my money and time to get back my mone

I request pl take necessary action to get my money back.

Because of their agents fake statements only i joined. Now i come to know every thing the said is wrong. For the past three years i am trying to get my money back.

All my request is give my money back

Thanks & regards
Vijayakumar

Do refund the money which are deducted by bank details also call the bank customer care executives he give me one complaint no. And tell me the deduction will done within one week but no response am again calling to customers care no. For take query she suggeste me that please wait we will working in your complain and last no response. Today again we call but no reply

Hello hdfc bank,

Sorry to say but from bangalore credit card provider agent has been used the mobile number of a lady in personal way and torturing her daily by calling and messaging continiously his name was abid and from credit card department bangalore he was about to call nestaway company employee to offer a credit card and he gone with that number personally and talking rubbish, i request you to kindly find out that and terminate him from your bank or else i should have to go legally against your credit card team.

His name was abid from hdfc credit card department bangalore.

Regards,
Nestaway employee

I got call from delhi the executive told he is calling from hdfc life insurance he gave me details of plan the details was very clear and attractive today i got call from his manager to confirm he was about to send executive when i asked plan name which he told sanchay income plan i called customer care of hdfc life ins found 90% of information given to me was fake i have all calls recorded
U have given agency to such people who ruining ur brand name if want recorded calls and details reply me

I am using HDFC Credit Card from more than 18 Months. I never misused Card and i never delayed in Payment. I am using the card as per proper instructions. But still my CIBIL score is not updated in CIBIL Transunion account. I have complaint this to HDFC bank people and Customer Care and Grievance Cell. But no one has not respond properly and no one will give proper reason for my issue. I have raised this multiple times but not yet sorted.

My CIBIL report details:
My Controll Number of CIBIL is[protected]
Member Reference Number is - 0000000000020160314823456
Member ID is - BF02151004

MY HDFC Card Number is - xxxxxxxxxxxx1370


i want to know why my credit card details are not showing in CIBIL report.

My credit card has expired on june 2015 and i have paid credit card bill on 23 nov[protected], all outstanding and everything whatever was showing in mail)

However i am getting mail to pay again 4135 rupees again. There was no phone communication happened. If i have paid all amount on nov 2015 still they are sending me mails to pay outstanding amount in this month.

I have used netbanking to pay that 4224 rupess on 23 nov 2015, i have valid email statement also (Attaching the same).

Why do i pay that amount if i had paid all the amount. Need explaination, hdfc is the worst bank ever.

I have complaint in hdfc bijnor up branch on dated[protected] regarding lost of my atm card no [protected] and requested to function of said card to stop immediately. I also give a request to issue me a new atm card titinum card at once, but after passing 08 days i have not recieved atm card, so it is requested please send me t royal atm card at once.
Please take an early action and oblige.

Ajaya nandan gupta
Po haldaur district bijnor up
Mobile [protected]
Saving bank a/c no - xxxxxxxxxx1303

Dear sir/mam, I, dinesh singh (a/c no- [protected]) am using a credit card from HDFC Bank from where I got a limit of 50000/- but due to some personal reasons this time my payments are not on time.My current outstanding is near by 58000/- regarding this today I received a call from Lucknow mr sachin were on line ([protected]) and he was using the words like that I borrowed money from sachin. He was using slang languages. If I am paying interest on used amount then what's the issue and my payment is delay but I have not denied that I'll not pay. I know that credit card used amount are insured by insurance agency for all the banks and govt has also in involvement in credit card problem for consumer. My credit card's last payment date is last of May month. If again I received any call regarding credit card payment and if any one will talk like this I will sue against him/her for mental harrasment. Mob-- [protected]

Hi team,

My name is kalpesh chavan and i am banking with hdfc from last10 years. I hold a credit card ending with 2456 with hdfc from last 7 years wnding with 2456.

This mail isto draw your attention towards the kind of people who are working in your collections team (Kanjurmarg east). Let me tell you the whole story...

I have taken a jumbo loan via my credit card through hdfc bank in 2015. Since then i am a regular payer who pays the emi on time and never misses the payment except of 2 instances.
The last time when i missed my payment in the month of january (Dont remember exactly) i had payed the emi which got missed and the current one together.

This month i missed the payment due to some financial crunch and surprisingly this time i faced a terrible time with hdfc collection team. A guy name ravi from the collection team was so rude and was talking like a goon with me. Today when he called me i was not able to talk to him because i was in a meeting, he then started calling the alternate number which is of my sister and started to scare the hell out of her.

When i called him and asked him why did you call her and threatened her,? His answer was amazing, he said that he just want the payment nad dont want to talk anything else.

You as a brand really want to harass people and take out the money i understand if someone has a habit of missing payments and is not regular. But a person like me who is regular and just missed it once you are harrassing me so much.

I dont have any problems about making the payments. I want to make it and will make it on 22nd of may (Both the payments). But this guy is not ready to wait and insulting, screaming, shouting and theratning me to make it before 3pm today.

I hope that i hear from you something asap

Anyways this guy has threatened me that he wants the payment by 6pm today otherwise...

If i dont hear from you asap. I will make sure that i and my family members stop using your bank services.

Regards,

Kalpesh

[protected]

Dear team,

I have paid for hdfc life policy an amount of rupees 8478, but the amount is deducted twice for the same proposal number 18150203

Amount of rupees 8478 is deducted twice on 18/01/2016 so total amount deducted is 8478x2 = 16956

I received refund for the extra amount deducted that is on 03/02/2016 891 + 7587 = 8478rs

So hdfc life is having my 8478 rupees now

My cancer care policy is accepted for which the premium of 891 is deducted.
As my policy is postponed, hdfc life promised to refund all the amount which is 7587 i did not receive this. I have been explaining them on every email they are not responding. I have sent more than 20 emails regarding this, they keep on saying its refunded, i have shared my bank statement 3-4 times.

Personal loan, los no:38990079
I have an issue with your banking service.
On 10/may/2016 your bank is deducted emi of loan from my account. So again they have deducted emi for the same month on 16/may/2016.
I have done net banking as per your executive instruction on 10/05/2016. Kindly look over this. This will be consider as serious issue. Am gonna complaint to your higher authority, if this issue will be solved by end of the day. Could you please let me know why your bank is deducted 2 emi in same month (10/05/2016 & 16/05/2016)? For your reference i have attached an bank statement details.
Kindly do the needful.
Am awaiting for your response. I called so many times to bank representative but no one is recieving the call. Her name is chaitra her number is [protected], [protected]. Kindly take the action. Even one of the sales manager (Loan) is also not responding. Below is his contacts details

"padmanabha prabhu k m (P10853)
Sales manager-personal loans
Business enhancement unit
Bangalore.
Rim[protected]"


Thanks & rregards
Chandu v
[protected]
[protected]@gmail.com

16 may 2016 inter-brn cash chg incl st & ec 120516 16 may 2016 572.50
6 may 2016 neft chgs incl st & cess 140516 16 may 2016 2.86
13 may 2016 neft chgs incl st & cess 110516 13 may 2016 5.73
21 apr 2016 inst-alert chg inc st & ec jan-mar2016 21 apr 2016 17.18


Don't how many types of charges hdfc bank charges to their loyal customers like me. I feel like i am loosing money with hdfc bank and should shift to another bank.

Regards
Kundan
[protected]@gmail.com

Hello all,

[protected]
I have applied to cancel my credit card due to they subscribed two policies in my account with out my knowledge, when i called the concern number they are not cancelling the policies and not responding but still am getting calls that i need to pay amount.

Note : i didn't use my creditcard yet. Please do needful

Navin kumar

Dear manager,

I am writing this mail coz had very poor experience with your credit card department.
I got call from hdfc for credit card with very good offers on 7th may-2016.
I said ok your bank sent exicative to collect necessary document on monday which is 9th may 2016. And they promised me that they will deliver the card to me any how by saturday which is 14th may-2016. Above said all conversation and follow up done with mr. Sumit ([protected]).
When i called him on 14th he said sir very sorry but due to weekend m not able to deliver this but it is dispatched you will get it by monday morning at any cost.
But again its not deliver at monday so i called him for the same he once again promised me for tuesday and again its not deliver today when i called him he said sir it will take more 2 3 days. I called your customer care for status with application no cc27049338 provided by mr. Sumit, exicative from customer care told me there no record with this application no.

I would request you to please cancel my above said application (If still is in process) now i don't have faith on your bank as you have such fraud employees.
It's very pathetic experience.

I hope you will revert with appropriate action.

Regards,
Surjeet yadav.
Supervisor mumbai.
Lenskart.com

I have visited hdfc sangrur branch on 17th may 2016. i visited third time regarding correction on mailing address. But ur dealing executive Gagandeep kaur misbehave us with very bad way. she said that we are not responsible for ur wrong address.
I am surprise to see her response & its effect the HDFC brand . i have choose the HDFC bank for good & quick service. But at branch we have find totally opposite response.
i think i have to change the bank i[censored] have't taking the required action. because i think i am not the single customer in your bank.

Regards

Harpreet Singh
[protected]

I have hdfc credit card. It is ending with 3949. I have called to customer care regarding emi conversion for my next purchase. Customer care executive told me you can convert your total purchasing amount to emi, he was not mention any specific period regarding the offer. As per his assurance only i have purchased around rs 32500. After that they are telling your card has't have emi offer. Now how can i pay that much amount at a time. And some customer care executive does, t have clear knowledge about offers. They are looting the customers money.

In month of March I agreed on a settlement amount with one of the executive form collections department of HDFC bank…her name was veronica… I agreed on an amount of approx. 36000/-.
Later she said she will send someone with a form all I need to do is agree that and then she will call me to discuss about how to pay the EMI in 6 months. A man came with some papers and I agreed and he also informed the same thing that I need to wait for Veronicas call. I did not receive any call from her till March end. In April I got call from some other executive called Priyanka who said she is now taking care of my file and as the interest is due she will pass the file for new settlement amount to Chennai branch. I agreed on that as well. There was no come back from Priyanka either and for my wedding when I took an advance from my office the recovery manager Mr Amit Kagwade had placed the entire account on hold with a balance of 75000/- that was the entire overdue. I requested him to withdraw only the amount that was originally agreed on settlement basis, he said need to forward the case for approval…and later on returned saying the Central Department has rejected the request so I need to talk to Customer service…Spoke to manager in customer Service Ashish ( extremely poor In customer service, way too rude and very unprofessional behavior) was again trying to refer me to Mr Amit Kagwade who originally rejected the request. Really sad and upset and moreover frustrating customer of HDFC bank. Never expected such a shameful cheating from such a brand. Would never recommend HDFC to anyone I know. Really Shameful.

The bank has charged me rs 858.75 for depositary charges apr16 – 35396540 on demat account which isn't used by me ever and without intimating me by hdfc bank. Please take the needful action or let me know what needs to be done from my side. I want my money back to my account.
Need a change cant tackle this bull anymore i have a far better dealings and relationship with my axis bank account recommend axis to all yaar..