HDFC Bank Complaints & Reviews

I have done 3 times do not call registration (2 in jan 2016 and one today i.E. 4 april 2016) for not to get any sms, promotional mailers of my hdfc credit card. But still i am receiving. The form do not give any request number after registration as attached in the image. Just they write "thank you for sharing your preferences with us. Please give us 45 days from the day we receive this request to action the same".

Also...

HI Sir,

I have issue with HDFC bank credit card debt management team ([protected]@[protected], she is in HDFC Delhi Office Branch), she is so much rude whenever she want she can hangup the call in-between talk and she is not ready to give me the account statement and not ready to talk over the email. I simply asked her to share the details for my account where I have used my credit card which went to beyond 5000. And every-time I am getting calls from different-2 HDFC bank employee (Gaurav-[protected] and Pankaj-[protected]) and they misguide.


I need simple thing, whatever is pending with me, I will pay and whatever pending with HDFC bank (my reward points), bank need to pay me as that is my money.

According to my understanding, I have payed around 6700 in last month of credit card and after that I have used only 282 something rupees from the card, but when I went to pay that amount from netbanking, it started showing me zero. So I have requested customer care executive to close and and updated my number, but anyhow I did not receive any call. But after 7 months I got a call from HDFC and they are asking me to pay around 5000, so I asked them to share the final 2 months statement, so that we can come with the actual amount or if I am missing anything, so that concern can be sorted out. But HDFC bank is not ready to share anything, only want me to pay 5000 without any proper information.


Please help me out with this issue as I am employee and pay my taxes on time. But these HDFC bank peoples are making my life hell.

Best Regards,
Ranjeet Singh
[protected]

I have applied for a credit card.have given all the documents in feb to an executive named rahul but he never replied back n never bothered to inform after that...i called him n texted him ann number of times but he put my number in blacklist n when i tried to contact him through another number he disconnected the call. I do not want any service from hdfc now. I want an immediate action against him
name :rahul
Number: [protected]

My policy number is [protected] which is due for renewal on 21 apr-16 and below mail i have received from bank:

Dear pradeep kumar sharma,

As our valued customer we thank you for choosing hdfc ergo as your preferred insurance partner. We would like to bring to your notice that your motor insurance policy reference number [protected] is due for renewal on 21-apr-2016. We request you to kindly renew your policy before expiry date to continue enjoying the benefits and coverage under the policy. Please note your renewal premium amount is rs. 6690.


But while making payment premium was showing 10700 rs and i spoke to customer care they said we dont give complete premium charges it was not as [per your policy zero dep renewal amount you have to pay what is showing on payment gateway what stupid system is this i request to all not to take this policy they are such cheaters.

I am going to lodge a case on consumer court

Hi sir
This is manjunathgouda B, my customer id is 51844063...
Ny closing balance is 12250/- rupee but it shows 9098/- rupee in available so 3000+plus amount is varying so how did this happen...
please give the exact reason.why it deducted..

Regards
Manjunathgouda

Dear sir,
I have paid a settlement amount on my credit card of hdfc bank but they are not giving any clearance from my cibil score. Please let me know if i can get the credit card account be removed from my cibil score as it is already been settled and closed. Please help any other means.I am having problem for any financial assistance to be availed.

Thanks

Lalitkumar mayengbam

I can see that the HDFC bank has deducted Rs. 114.5 from my account under the name- Program management fee for Jan-March 2016. What is this fee about? What is the program the bank is offering? The bank did not notify me earlier about any such fees. I did not opt for any service, hence to deduct customer’s money without taking their concent is not lawful.

My name is Shubhanan sathaye
I am having a regular saving account with HDFC. I can see that the HDFC bank has deducted Rs. 114.5 from my & my son's account under the name- Program management fee. What is this fee about? What is the program the bank is offering? The bank did not notify me earlier about any such fees. I did not opt for any service, hence to deduct customer's money without taking their concent is not lawful. I want this so called fee deposited back to both accounts.

Dear, Sir/ mam

I am Dheeraj chhatlani, I am customer of hdfc bank credit card since last Oct 2010, but i bought a mobile thru Hdfc credit card on 18/10/2015 and that time there was cash back offer 15% which i get on 17/01/2016 but still i didn't cash back

I noticed that hdfc bank has charged programme management fees to my savings account when my account even does not match the given criteria for being treated as a preferred customer. Further, they have sent no notification to me for upgrading me as their preferred customer. And when i asked them about degrading the status of my account, they say i have to visit the nearest branch for the same. I am calling their rm for last few days & yet no response. The bank has just ended up causing me inconvenience.
They have also been charging me for the neft transactions i do. If am a preferred customer & they charge me for the same, then why do they charge for my neft transactions too. Am very disappointed with the services of hdfc bank, especially for their poor customer support after raising a complaint. When i try to trace my complaint status with the reference number they had given me, it says that my reference number cannot be traced & i have to reach a nearest branch.
Am going to close my account with this bank as they simply focus on charging me fees for which i am not entitled to pay. And also am planning to file a complaint with the rbi regarding the same.

I have used last 5 years HDFC credit card. Unfortunately myself some of the financial problems there. Last 2.5 years I have paid-up Minimum dues, financial charges, late payment charges, over due charges and Tax also.

Card Limit is Rs. 25000/-

But I have paid Last 2.5 years Rs. 21000/- for Minimum dues, Financial charges, Late payment charges, Over due charges and Tax also. After that i have go for settlement amount Rs. 21200/-.

Card Num: ************** 6321

I called so many times to customer services. I request settlement, they said not giving for Rs. 25000/- settlement. Every month paid-up Minimum dues, Financial Charges and Tax total amount is Rs. 21000/- paid-up.

My salary account HDFC directly my blocked and take my salary HDFC, No intimations for me.

Customer services and Executive I mentally collapsed trying Up-Normal condition situation created. If anything happened for me, full reason HDFC credit card divisions and HDFC Bank.

Nowadays HDFC Bank heavy mentally Touchier everyday called so much of pressures and my health also problem tress.

It will any happened full response for HDFC Bank.

I have recorded every time ask about credit payment.

Thank you
Ram - [protected]

Bank executives are explaining for what reason it is deducting and they not explaining why it is not informed to the customers. HDFC bank started these kind cheap things now a day. HDFC should tell the reason why this is not informed to the customer earlier. Moreover HDFC bank telling "host of exclusive privileges" they are not giving it for maintaining small amount like 1, 000 as minimum balance. Already they charged for alert messages. Last year also they hiked the locker fee without any information. Please reply properly.

I am a savings account holder in hdfc bank. On 28th march 2016 the bank deducted rs 114.50 from my account in the name of "program management fee" without notifying me about it and without my consent which is totally illegal and fraudulent. I request you to take action against the bank for the same.

Branch name: jadavpur - subodh mulik road
Address : 5/1, subodh mallick road near 8b bus stop jadavpur kolkata-700032 west bengal india
Tel. [protected]
Fax. 033-[protected]

I have a classic saving account in Hdfc bank. At the time of opening account they notify me that no charges are applicable for classic customer but now they deducted 114.5 rs for so called programme management fees. When contacted with branch they said extra facility is provided with it like credit card or demat account. But I am not availing this facility nor I want it. This is fraud and I want my money back.

I have an account previously it was salary account later bank converted it into the savings account and since last one year i am not using the account, now i logged in and saw that the balance is -5000. according to RBi policy bank should not let customer's account balance go negative, according to RBI bank should inform customers about this and limit the services related to the bank account but balance can not go in negative. I did not get any sms or email regarding this.

Hello Team,

I have taken two personal loan from HDFC Bank.
Loan no : 28091125 at interest rate of appox 14%.
I have paid 22 EMI till now. I could see in Capgemini Office Bangalore, HDFC guys are offering loan at 12.75%.

I also paying approx 15% interest on other loan : 31330467.
My wife also paying same amount of interest, loan : 28031298, 30851188.

You can see I am paying lots of interest for the loan. Kindly provide some concession on interest please.
Kindly reassess this request and provide some concession on loan interest.

reg, Avinash

Today i checked my account and there was a deduction of Rs. 114.50 without any prior notice nor there was any notification of deduction through email or SMS. Just checked my account summary and there was a deduction.

I am having a regular saving account with HDFC. I can see that the HDFC bank has deducted Rs. 114.5 from my account under the name- Program management fee. What is this fee about? What is the program the bank is offering? The bank did not notify me earlier about any such fees. It is a fraud to deduct customer's money without taking their concerns. I want this so called fee deposited back to my account.

Chennai 3
Dt.30.03.2016
From
Sujatha krishan & s. Krishnan
Svn aiswaryam,
Kandasamy colony i cross street,
East tambaram, chennai 600 059 (Near vidya mandir school)

To

Chief manager, hdfc, chennai.

Respected sir, /

Sub: providing xerox copies of following documents-hdfc loan file no.[protected]

[protected]
Kindly arrange to provide the following documents for transfer of my housing loan from hdfc to lichfl/tambaram west, chennai 45 along with flood relief loan(From [protected]@8.5%).

I requested for a xerex copy of my own document from hdfc home loan branch, tambranwest, chennai 45 and they are charging rs.573/- is highly exorbitant for middle class family affected by recent flood is a big penalty for me. If your bank is ready for offering flood relief loan at the rate of 8.5% i am very much prepared to take it even now by cancelling the lichfl loan transfer.

1..Xerox copy of mod dt09.10.2014 for document no.11070/2014 executed by sujatha
Krishnan and s. Krishnan (Applied already and not yet received by me)
2. Construction agreenment between r, murali and s. Narayanan (Vendors power agent) on
Behalf of svn properties private limited.
3. List of documents letter to be corrected as 3453/2012 instead of 2453/12 (Wrongly mentioned)
For which a cheque of rs, 573/- was given already by s. Krishnan). What is the penalty for
Mentioning the number wrongly if it is done by us you may charge rs.573/-.Again.
I request you to kindly charge only rs.573/- for issue of three of the above please duly correcting the document no and issue at the earliest.


Thanking you
Yours sincerely
Sujatha krishnan
S. Krishnan
Hdfc file no.[protected]

Anurag Aggarwal and meenakshi mehrotra, employees of credit card department, these two gave me wrong information. They picked up my calls only once. Since then I have tried 20 calls to them but none of them picked my call and in fact they kept cutting my calls. They both are harassing me mentally. Hdfc bank mailed me be assinged these employees for clearing queries but they are not doing so. Please take a strong action against them and provide me a new officer who can resolve my issue.
please dismiss them from their post.