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HDFC Bank Complaints & Reviews

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Updated: Mar 30, 2025
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HDFC Bank reviews & complaints page 1345

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S
Shiv Shanker Lal
from Noida, Uttar Pradesh
Mar 3, 2016
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Illogical charges

Address: Sonipat, Haryana, 131001
Website: www.hdfcbank.com/personal/credit_card/credit_card_already_have_cc

Dear Sir/Ma'am,


I Gulshan Shrivastava, have a credit card from 2013. I already closed it in 2014 but still i get its balanced report. I complained many time in customer care and HDFC Sonipat branch but no any action against it. I already give a written complaint in HDFC branch but they did not respond. Still i fade with the whole scenario so please help me out and give me a confirmation to closed my credit card otherwise...
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S
sultan.sheikh
from Mumbai, Maharashtra
Mar 3, 2016
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NEFT Transaction issue

Address: Pune, Maharashtra, 411006

Hi,
I have made Rs 5400 NEFT transaction on 29-Feb-16, Ref No: N[protected] nd Tx Ref: RRN[protected], but still it is not credited to beneficiary account, where it is stuck
Account Holder Customer ID: 48829880 Name: Sultan Ahmed.
Beneficiary Acoount Number: [protected] IFC code :CITI0000002, Name Arif Khan, Bank Name: CITI bank....
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S
Shirishps23
from Delhi, Delhi
Mar 3, 2016
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Recharge on wrong phone no

Address: Mumbai City, Maharashtra, 400 001

Dear Sir,
By mistake type wrong phone while recharging the Trump phone
My Transaction ID is FHDF[protected]
Transaction Date[protected] Time 10.04.49
Region Mumbai
Wrong PH No. [protected]
Amount of recharge Rs. 130/-

please reply me on [protected]@gmail.com...
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N
Nsrlove
from Mumbai, Maharashtra
Mar 3, 2016
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Not provided correct insurance copy

I paid the insurance amount in first week of january
Till date soft/hard copy of my policy has not provided

Accidental benefits in demat account is not showing. only sum assured is showing, please look into it.

I have fed up with calls and mails but after buying they even dont bother about custumer query.

To all the customer i will sugest never go with hdfc..very poor customer service...
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I
ishanarora08
from Delhi, Delhi
Mar 3, 2016
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Motor insurance

Address: New Delhi, Delhi, 110007

Hi, My car was stolen on 02/11/2015, I have register complaint to the nearest police station ie: Roop Nagar, Delhi-110007. I have also informed the insurance company about the incident. One guy from 3rd party came to my house and collected all the required documents. It's been 4 months I haven't got my claim and when I call HDFC customer care people they always say's that there is one approval pending and then they give me a contact number...
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R
Robin Katiyar
Mar 2, 2016
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Credit card fraud transaction

I had an HDFC Credit card valid from March 2013 to March 2016. As Card was expiring and i don't want to renew, I called customer care around 4 pm yesterday to close my account. She asked me to send a request letter via courier.

In same night in between 11:30 PM to 12:00 AM, I received multiple messages regarding transactions from my Card at Auto care center in Mumbai (separate location). Total transaction amount is 38, 900/-....
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Shivani Pushkar
from Bengaluru, Karnataka
Mar 1, 2016
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Wrongly policy issued

Address: Mumbai City, Maharashtra, 845438
Website: www.hdfclife.com

I have purchased a policy HDFC life Click 2 Invest-ULIP through online for my wife. her name is SHIVANI. there is no any surname with her name. i have submitted all the document for KYC i.e. PAN, Adhar, ITR, Canceled Cheque etc. in all these documents, her name is already mentioned "SHIVANI", but in the policy document her name is printed as "SHIVANI Na". when i fill the details online for purchasing the poloicy. there is surname is mandatory,...
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Prakash Race
Mar 1, 2016
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Delay in credit card info

Address: Bangalore, Karnataka, 560018
Website: NIL

I am prakash...Ur service is really hopeless...if any one is seeing this connents please feel free call me [protected]. I am in need of credit card and have applied and also given all the required documents...but no call, no infirmation regarding the status..i[censored] guess dont provide..plz dont tell that you give credit card......
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G
Govind Trivedi
Mar 1, 2016
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Reduced balance

Address: Gurgaon, Haryana, 122050

First my salary account in hdfc bank my employer change my salary account in kotak mahindra bank after about 6 month my employer salary turn in same first my salary account in hdfc bank but condition apply in employer & hdfc bank that refund account non maintain charge account holders. Bank refund my 3 month charge in 10 nubember 2015 .and December 2015, January 2016 non maintain charge deducte but not refund about RS 342.00. My customer...
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C
chanduketuri
from Hyderabad, Telangana
Mar 1, 2016
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Salary account to savings account converted and negative balance

Address: Medak, Andhra Pradesh, 500072
Website: www.hdfcbank.com

My salary account(in HDFC bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account. The hdfc bank has been converted to savings account(without informing me or warning me) . in this regard i also discussed with near by HDFC branches to close my account. I logged into my netbanking account for some reason on 29 Feb 2016 and i see that i have Rs -2270...
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V
Vidyasagar Reddy Chiliveru
from Hyderabad, Telangana
Mar 1, 2016
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Unauthorised amount detection

Address: 505530

Im experciencing the unauthorised amount detection of Rs 28.63 in Februry month all most 5 times saying that POS DECCHG CARDEND charges. i don't now what it means, why the bank is charging this amount. please let me know the reason and refund the money back....
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B
Bhupinder Wadhera
from Mumbai, Maharashtra
Mar 1, 2016
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Insurance claim

Address: Fatehabad, Haryana, 125050

There was spelling error in the nominee name, have rectified and have submitted the docs.

I am fed up with calls with customer care and the agent.

Immediately need action from your end, else going to file case against HDFC Life....
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B
bbncr
from Mumbai, Maharashtra
Feb 29, 2016
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Non provision of "toll free" number for mumbai customers.

Address: Mumbai City, Maharashtra, 400703

TO the Concerned Dept./Authorities, HDFC Credit card Department, Mumbai. Sir/Mam This is to bring to your notice that Being HDFC a popular brand in banking/Finance. Why is that so there is no TOLLFREE no (1800******) provision for mumbai customers. Please note that the existing no [protected] "which HDFC mean it as Tollfree" does it really mean tollfree? it is being noted that the existing Cust. Care no is charged for INR -3/minute. And if...
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G
Ganesh Desai
from Pune, Maharashtra
Feb 29, 2016
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Credit card

Address: Mumbai City, Maharashtra, 400086

Hi,
I had applied credit card my salary in hand up to 15 to 17 K and I had eligibile to money bank credit card and I had not get any loan thas why my cibil is -1 so HDFC bank not provide me credit card disapproved. Current I have 2 lalh balance in my Saving account.. I don't no why this happens..and why we are offering this card....
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V
vidhui
from Delhi, Delhi
Feb 29, 2016
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Not deliver my product

Address: New Delhi, Delhi, 110005

Ello, I booked a samsung phone from fonemart.in They had send me the verification parcel with one Stanley Sydney watch after 4-5 days & I have paid 1500 as a processing fees. They informed me that they will deliver my product after 2-3 working days. But a week has passed away now but I have not yet received my product and they are not even receiving the calls. With me one of my friend also booked the same product & the same is happening with...
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P
PDoctor
from Mumbai, Maharashtra
Feb 28, 2016
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Rude, threatening, harassing calls from collection department of hdfc bank credit card

Address: Chennai, Tamil Nadu, 600041
Website: WWW.HDFCBANK.COM

I hold a cc of hdfc bank no [protected] and have not been able to pay the minimum balance since 30 days as have grave financial situation.i am getting calls from nos [protected]/[protected]/[protected]/[protected]/[protected]/[protected] from a guy identifying himself as Shahid Shaikh from HDFC Bank Credit Card collection department and demanding payment else he will send collection guys to my house.

He calls me at least...
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V
varun73
Feb 28, 2016
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Non refund of insurance premium debited

Address: 500007
Website: Hdfclife.Com

I have chosen hdfc life insurance company term insurance plan named hdfc life click to protect plus term insurance. The details of the term policy are sum assured 50 lakhs premium paying term 35 years premium amount per annum 5186. I paid the premium amount online and the policy was accepted online. The company officials said the medical parameters haven't been fulfilled and the underwriting team has asked me to continue with the policy provided...
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D
diptisri
from Vasai-Virar, Maharashtra
Feb 27, 2016
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Rude call received from collection officer seema

Address: Thane, Maharashtra, 401202

My name is dipti,

I have received a call from HDFC collection executive for one payment which i have missed. collection executive named Seema spoken to me so rudely forcing me to ask money from others i explained that i have money will pay any how by 26th of feb 2016 because i have received my funds one day prior and this is my first month where i have missed to pay on the due date still she was yelling at me and also reported...
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kishorcoco
from Mumbai, Maharashtra
Feb 27, 2016
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Unwanted credit card charges

Address: Mumbai City, Maharashtra, 400093

HDFC credit card bill was due on dt. 25.dec.2016, i issued chq on dt. 22.dec.2016 and deposited cash on dt. 23.dec.2016 for clearing. chq cleared on dt. 28.dec.2016. HDFC bank charged me rs.700 as late fee and rs. 2311 as finance charges plus service tax rs. 421+15= total amt rs. 3447. there was bank holiday from 24.dec to 27.dec. after repeated complaint they are not considering to reverse the charges. complaint no are [protected], [protected],...
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N
nyaru
from Delhi, Delhi
Feb 27, 2016
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Fraud by your employer policy number 17344305

Address: 452001

Dear Team I am babulal sharma, before a year ago i have recieve a cal from hdfclife they said that we give you a loan offer of rs. 2500000 but for that first you invest amount of rs 150000 after that we give you a loan offer . i know that hdfc is a very big group and i trusted hdfclife so i give him cheack for 150000, after few days i have recieve a policy of hdfclife, so i am visited hdfclife branch sapna sangeeta road indore mp, where employe...
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