HDFC Bank Complaints & Reviews

HI,

I have a loan with hdfc bank loan id 38190728 and for my first emi for some reason the cheque they presented did not work now they are asking me to pay extra 630 rs along with the emi 26823 for some extra charges.I already paid 27453 online .Please refund the 630 rs as it is none of my fault as the account was having money and it was banks fault

On the customer id 55996919 a pre-approved loan amount of 137000 was approved by HDFC since my marriage was nearing by i decided to opt for it i visted cox town branch hdfc as informed by the bank teller provided all required doc to the credit card processing executive MR.venkat delayed to reply where every now and than i had to call and check for update as he was busy on his weding got me introduced to his colluge nagaraj who has not been seen till date when i was wainting for the verification a home visit was done where in a office visit was not done i had provided doc for a pay slip of 300000 MA which was not verified properly after a month of follow up behind the un responsible executive nagaraj got text and email confirmation loan amount approved for 137000 and email confirmation was recieved was asked i called the executive and volunteerd to provide the check leafs to process at the ealriest as my wedding was getting very close travled form itpl to indiranagar on a permisssion waited for the executive form more than 3hrs at the bank was asked to submit the check leafs to a differ colleuge and was not explained about the insurance policy was asked to sign as mentions is mandatory to take it keeping my situation in mind was forced to abide as per her request called nagaraj and informed and requested the checks have been submitted and req to process at the ealiest post 10days called the executive as sutation was very bad needed for the arrangenments kept requesting repeatedly the executive infomred i have done my job no response later said only rs 50000 was approved and will be given where in as per hdfc banks executive and text and email confirmation my wedding was planned for the amount promised 137000
i visited the cox town branch to cry out for help as its unfair to promise a customer a amount and provide something insufficent spoke to the credit card manager Mr.srinivas explained the entire situation informed will check due the wedding nearing by forced to take the 50000 the bank provided req to process it the executive nagaraj delayed another 5 days telling servier problem and bank is not able to credit the money and later two days said month end banks have tight situation and will be credited post two days this point out of anger and range informed i am not begging the bank but borrowing if the bank is so poor should not promise customer and have lazy process as such just to cause pain to customers said this would be the last time if the money is not credited asked to cancel the application where the executive had such a ego clash was more than happy to cancel the application on spot rather than waiting for the time provided by me i understood the man has pride of what he is not worthy but fake is in advanced stage i felt miss you of power which should be helping which is his job was the other way arround called the manager and req him to process mr.srinivas processed it in 48hrs said was a internal issue and rs 48000 was credit if any human with some common sense would understand the diff it can make form 137000 and 48000 i streched my hands for help to the bank when is needed and felt cheated was a loyal cusotmer for more than 2yrs and this experince i will be changeing my salary account as im hurt and sick of this experience will request and explain my situation to my company and tell what this bank does and change its (700)employees salary accout to other clitents.would request for proper explanation will not be leading to take legal actions

I was aghast on noticing that an amount of rs. 114.50 has been deducted by the hdfc bank on 28 march, 16 on account of "programme management fee for the qr jan - mar, 16". And this is despite having an account balance of few lakhs in the savings account.

Such a deduction without any advance notice and without availing any of their so called "preferred service" is highly undesirable and extremely disgusting. Rbi should take note of such illegal charges being levied by a bank.

I cannot afford to just waste my rs. 400/- (Plus taxes) every year. So, i will be closing my account with the hdfc bank.

(R.C.Mathur)

Netbanking OTP password delays more than 10 min. It has happened so many times and i did checked my network connection and it says 100%.
Due to delay in my OTP password i couldn't book my flight and by the time i went back to book through other bank prices are doubled for my tickets.
HDFC is not going to get my tickets back but i want to make sure this should never happen to any one.

Dear team,

I am narinder pal singh from ludhiana, punjab. I have your visa platinum moneyback intl card. ([protected]).

I got a call from side on 04/04/2016 & your executive told me that your existing credit card is upgraded to platinum signature card. I told her to process that.

But today i check my netbanking & my new card is upgraded to my same existing card.

Now tell me what is wrong, because she told me that there is legibility for upgrading your credit card.

So cancel this new credit card & send me signature card which is told by your executive.

Regards,
Narinder pal singh
[protected]

Subject: Deduction of program management fee

Sir/Madam,
My Customer ID is 33209091in the name of Pankaj Kumar and my Family members.
HDFC bankhavs debited 100 + 100 + service sax as deduction of program management fee which is unfair from my view and I am not ready to pay the amount as they have never communicate about this in advance .It should be credited back in my account . I do not want to be become preveladge or classic customer in future.If the bank policy is remain same for all the customer I want to close all my account from hdfc bank.
Please help in this matter and do the needful,
With regards,

pankaj kumar,

Hi, i have recently deposited the amount of 4 lakh in my home town and i have been charged with amount 2290. Even though i tried calling relationship manager of my home branch they are not responding. Please see the details below:

06 apr 2016 inter-brn cash chg incl st & ec 310316 06 apr 2016 2, 290.00.

Its total rubbish, charging 2290 rupees just for depositing in non-home branch is ridiculous.

Relationship branch manager number:[protected]

Hi,
They have closed my loan account with my confirmation. Last 3 months i am chasing and following up with them but they are not responding well. They are asking me to pay the remaining amount which is around 65500 RS. Which i don't have and on top of that they started deducting monthly interest and fine from other end that i don't have amount in my HDFC savings account so bouncing the 65500 RS electronic cheque which they send every starting of the month. Please help me in this I am in trouble and in tension.

My Name - Sachin Gangadhar Zambre
HDFC account - [protected]
my contact - [protected]
email id - [protected]@gmail.com

This mail is to notify you regarding a fee of rs.114/- towards program management that has been charged to my account on 28/03/2016.

On enquiring about this fee at the branch, i was told that it is a fee applied for preferred customers and for all the benefits that it entails.


I would like to let hdfc know that i never voluntarily signed up for being a preferred customer, neither did i ever request for the facility of a relationship manager.
I do not understand how hdfc bank can impose such a fee on customers who trust the bank by depositing huge sums of money in it. In addition to this, a matter of concern is that the fee was deducted without any prior intimation or notification of the same.
I have savings accounts in other private as well as nationalized banks and have never come across such a fee.


I request hdfc to kindly reverse this fee back to my account with immediate effect, and may remove any such privileges to me which are attached to this fee.


Looking forward to prompt action in this matter.

On 5th of april 2016 i have applied for a loan through online everything worked well though i received a confirmation email stating that congratulations one of our agent will come to collect the documents i thought it worked well but on the next morning i received a call from hdfc stating that they required a salary above 20k as my salary is above 15k she said you are not eligible i why i got a confirmation stating congratulations but now she says its not from hdfc i used my cx id through netbanking i want to why is this so..If they are not providing me any resolutions i am going to file a complaint on hdfc ...I have been gone through this kind of situation thrice.I need answer from hdfc soon.

Very unfair and fraud bank - hdfc bank. I checked my account and found deduction of rs. 114.50 that is for deduction of program management fee. What type of fees is this... No intimation from bank for such deduction, no news highlight.. It is clear to close the account in hdfc bank. Even i will suggest every body to close account in hdfc bank.

Savings account no.: [protected], palladam

My salary account(in HDFC bank) was created in my first company, so once i left the company and joined other company and there was no credit of salary into my HDFC bank account. Now my salary account in hdfc bank has been converted to savings account(without informing me or warning me) i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and didnt do any transaction from while. Now, when I logged into my account on 5th April 2016 and i see that i have Rs -4000 in my account. I request you to please take action against this bank..They have no right what so ever to do whatever they want without informing the customer.

My bank account number:

Bank address:
China Link, Ground Floor, Opposite Goregaon Sport Club, Link Road, Malad Westmumbai, Greater Mumbai - 400064
City & District : Mumbai
State : Maharashtra

Hdfc bank is cheating their customers by imposing program management fee for "preferred/classic" customers.

1. First of all, customers are upgraded to "preferred" category automatically when they meet some criteria. Bank does not take consent from the customer while upgrading them.

2. Criteria for upgrading customer to "preferred" category: average monthly balance of rs. 1 lakh or fixed deposit worth rs. 5 lakhs and above with the bank.
So the bank is already earning because of these criteria. Yet they have levied additional program management fee. This fee has been deducted from my account in the month of march without even informing me.
There has been no communication from the bank that they have introduced a program management fee and will be deducting the same from my account automatically on quarterly basis.

Hdfc bank is cheating the customers.

Rbi, banking ombudsman, please take action against hdfc bank.

Customers, please be aware of this and do not support it.

I have had atleast 30+ calls from these people even after explaining that I am not interested in homeloan and requested to update thier database for my number as not interested in homeloan and please don't contact me again for homeloan. People are rude and at times tell me to do do not disturb . the calls come in random time and have created a nuisance for me to bear with. while driving while in office meetings when in a hospital also these people don't spare us. not sure why good bank like hdfc has come to such cheap marketing nowadays.

I am having all my family account with hdfc bank and bank charged as program management fees without any prior notice. We are not using any specific services from the bank, however bank charged in all my accounts. Even nowadays their customer care support is not very responsive and rm also not interested to attend any query . Initially their services were better and their customer care and rm services were also prompt.

[protected]

lost my mobile number

my new mobile -[protected]...

I am account holder of HDFC bank, yesterday (40/04/2016) i tried to get the amount of 10000 from IOB ATM . the amount was debited from my account and i receive the message to my mobile but money not delivered to me. when i checking my net banking the transaction ref no :[protected].
my HDFC account no:[protected]. IOB ATM no :IOBD9154

I recently got upgraded from a platinum to a regalia card which is one of the topmost cards available with hdfc.
One of the benefits was a gold membership with taj innercircle and several vouchers for free lunches and discounted stay at the taj.
Been more than 2 months now that i have been following up with hdfc but my taj membership card and vouchers have not reached me.
Have called their customer care center and spoken with several floor supervisors and all keep assuring that they will look into it and ensure i get my package.
Have even complained to my relationship manager and taj innercircle too but still no assistance from any of them.
Hope that this complaint on this forum will help me resolve the issue.

I got a call from hdfc credit card an year before. I said i dont want credit card, but that lady humbled and said she will get money if she sell the card. Then i heard the pros and cons over the credit card. She said "its free credit card and no annual charge". So i accepted. An year gone, then i received monthly statement with annual year fee. Then i called to hdfc customer care, they said that is chargeable card. After fight they said they are taking complaint then they said i no need to pay annual fee, it will get reverse by next month statement. So i didnt pay for that, remaining amount i paid it. But next month statement also annual fee was there. Again i called and explained the scenario they said they are taking complaint again and no need to pay annual fee. But surprisingly next month statement i got annual fee with interest they added.

I called and shouted then they said i need to pay annual fee then they will cancel the extra fee. I was helpless, if i wouldn't pay annual fee again i will get interest. So i paid it. But next month statement i got the interest amount alone. I was hopeless and i paid everything. And i called to hdfc and said cancel my card since no pending charges with me.

Now they are saying i need to write a letter and i need to hand it over to any bank or any atm center or i need to courier it.

Please guys this hdfc bank is pakka fraud bank, they want to sell their product and wont give any customer service at any cost.

Through this bank from india.

Thanks.

For any deduction bank needs notification from rbi. Hdfc has to provide notification of rbi or else it has no rights to deduct such amount. Even hdfc has no sham to to say it as "a nominal charge". In a year it will be 400 + tax. Why a customer has to bear this. If bank needs more business they have provide facility. But not on customer's cost. I have also charged by same amount for "programmanagement fee jan-mar16 230316". In a year never any rm had call me for any purpose. Even today on 04/04/2016 i called twice rm but he had no curtsy to call back. So what purpose the bank is charging. Just for profit making only... Please credit the same to my account or else so me the type of account in which such charges are not levied.