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Updated: Feb 28, 2025
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HDFC Bank reviews & complaints page 1336

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C
chanchal1988
from Mumbai, Maharashtra
Apr 7, 2016
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Misguided about withdrawal policy

Address: Varanasi, Uttar Pradesh, 221005

Hello. I am Chanchal from Varanasi. I want to surrender my policy. So I went to Varanasi office three times . First in afternoon. Second & third in morning time. But they give me half details and today they were telling me about unnecessary surrender charges. They were not co operative and they have misguided me.
Kindly check out this case in Varanasi HDFC office. U.P....
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R
Ratheesh Parassery
from Bengaluru, Karnataka
Apr 7, 2016
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Extra charge of rs 630 levied when first emi did not work

Address: 560038
Website: hdfcbank.com

HI,

I have a loan with hdfc bank loan id 38190728 and for my first emi for some reason the cheque they presented did not work now they are asking me to pay extra 630 rs along with the emi 26823 for some extra charges.I already paid 27453 online .Please refund the 630 rs as it is none of my fault as the account was having money and it was banks fault...
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L
lezlee
from Mumbai, Maharashtra
Apr 7, 2016
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Promised loan amount was not provided

Address: 560066
Website: hdfc

On the customer id 55996919 a pre-approved loan amount of 137000 was approved by HDFC since my marriage was nearing by i decided to opt for it i visted cox town branch hdfc as informed by the bank teller provided all required doc to the credit card processing executive MR.venkat delayed to reply where every now and than i had to call and check for update as he was busy on his weding got me introduced to his colluge nagaraj who has not been...
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A
Ashima Mathur
from Pune, Maharashtra
Apr 7, 2016
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Unauthorised deduction of programme management fee

Address: 411048

I was aghast on noticing that an amount of rs. 114.50 has been deducted by the hdfc bank on 28 march, 16 on account of "programme management fee for the qr jan - mar, 16". And this is despite having an account balance of few lakhs in the savings account.

Such a deduction without any advance notice and without availing any of their so called "preferred service" is highly undesirable and extremely disgusting. Rbi should take...
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M
Manjunath J Hassan
from Bengaluru, Karnataka
Apr 6, 2016
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Netbanking otp

Address: Bangalore, Karnataka, 560080
Website: customer

Netbanking OTP password delays more than 10 min. It has happened so many times and i did checked my network connection and it says 100%.
Due to delay in my OTP password i couldn't book my flight and by the time i went back to book through other bank prices are doubled for my tickets.
HDFC is not going to get my tickets back but i want to make sure this should never happen to any one....
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N
Narinder1313
Apr 6, 2016
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Credit card

Address: Ludhiana, Punjab, 141003

Dear team,

I am narinder pal singh from ludhiana, punjab. I have your visa platinum moneyback intl card. ([protected]).

I got a call from side on 04/04/2016 & your executive told me that your existing credit card is upgraded to platinum signature card. I told her to process that.

But today i check my netbanking & my new card is upgraded to my same existing card.

Now tell me...
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P
pankajjee
from Mumbai, Maharashtra
Apr 6, 2016
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Wrong debit without previous information

Address: Varanasi, Uttar Pradesh, 221010

Subject: Deduction of program management fee

Sir/Madam,
My Customer ID is 33209091in the name of Pankaj Kumar and my Family members.
HDFC bankhavs debited 100 + 100 + service sax as deduction of program management fee which is unfair from my view and I am not ready to pay the amount as they have never communicate about this in advance .It should be credited back in my account . I do not want to be become preveladge...
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P
pavanrp1
from Mumbai, Maharashtra
Apr 6, 2016
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Inter-brn cash chg incl st & ec 310316

Address: 560086

Hi, i have recently deposited the amount of 4 lakh in my home town and i have been charged with amount 2290. Even though i tried calling relationship manager of my home branch they are not responding. Please see the details below:

06 apr 2016 inter-brn cash chg incl st & ec 310316 06 apr 2016 2, 290.00.

Its total rubbish, charging 2290 rupees just for depositing in non-home branch is ridiculous.
br...
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S
Sachin Zambre
Apr 6, 2016
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Closure of loan before the date

Address: Thane, Maharashtra, 421004

Hi,
They have closed my loan account with my confirmation. Last 3 months i am chasing and following up with them but they are not responding well. They are asking me to pay the remaining amount which is around 65500 RS. Which i don't have and on top of that they started deducting monthly interest and fine from other end that i don't have amount in my HDFC savings account so bouncing the 65500 RS electronic cheque which they send every...
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P
pereira.rebecca
from Mumbai, Maharashtra
Apr 6, 2016
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Charge of program fee

Address: Mumbai City, Maharashtra, 400076

This mail is to notify you regarding a fee of rs.114/- towards program management that has been charged to my account on 28/03/2016.

On enquiring about this fee at the branch, i was told that it is a fee applied for preferred customers and for all the benefits that it entails.


I would like to let hdfc know that i never voluntarily signed up for being a preferred customer, neither did i ever request for...
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Y
yda10zin
from Noida, Uttar Pradesh
Apr 6, 2016
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Personal loan

Address: 122002
Website: www.hdfc.com

On 5th of april 2016 i have applied for a loan through online everything worked well though i received a confirmation email stating that congratulations one of our agent will come to collect the documents i thought it worked well but on the next morning i received a call from hdfc stating that they required a salary above 20k as my salary is above 15k she said you are not eligible i why i got a confirmation stating congratulations but now...
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D
Dhamothiran M
Apr 6, 2016
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Hdfc bank deduction of program management fee

Address: Tirupur, Tamil Nadu
Website: hdfcbank.com

Very unfair and fraud bank - hdfc bank. I checked my account and found deduction of rs. 114.50 that is for deduction of program management fee. What type of fees is this... No intimation from bank for such deduction, no news highlight.. It is clear to close the account in hdfc bank. Even i will suggest every body to close account in hdfc bank.

Savings account no.: [protected], palladam...
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T
Tushar Shimpi
Apr 6, 2016
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Hdfc bank negative balance in my account

Address: Mumbai City, Maharashtra, 400064

My salary account(in HDFC bank) was created in my first company, so once i left the company and joined other company and there was no credit of salary into my HDFC bank account. Now my salary account in hdfc bank has been converted to savings account(without informing me or warning me) i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the...
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B
bhavyareddy
from Pune, Maharashtra
Apr 6, 2016
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Levy of program management fee

Hdfc bank is cheating their customers by imposing program management fee for "preferred/classic" customers.

1. First of all, customers are upgraded to "preferred" category automatically when they meet some criteria. Bank does not take consent from the customer while upgrading them.

2. Criteria for upgrading customer to "preferred" category: average monthly balance of rs. 1 lakh or fixed deposit worth rs. 5 lakhs...
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A
anilph
from Pune, Maharashtra
Apr 6, 2016
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Telemarketing home loan calls

Address: Pune, Maharashtra, 411014
Website: nuisance and annoyance, disrespect for my privacy

I have had atleast 30+ calls from these people even after explaining that I am not interested in homeloan and requested to update thier database for my number as not interested in homeloan and please don't contact me again for homeloan. People are rude and at times tell me to do do not disturb . the calls come in random time and have created a nuisance for me to bear with. while driving while in office meetings when in a hospital also these...
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O
OFFICE office2020
from Mumbai, Maharashtra
Apr 5, 2016
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Undue charges without any prior notice

Address: Thane, Maharashtra, 400602

I am having all my family account with hdfc bank and bank charged as program management fees without any prior notice. We are not using any specific services from the bank, however bank charged in all my accounts. Even nowadays their customer care support is not very responsive and rm also not interested to attend any query . Initially their services were better and their customer care and rm services were also prompt....
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U
unique juneja
from Mohali, Punjab
Apr 5, 2016
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Mobile number change

Address: Bathinda, Punjab, 0164
Website: facebook

[protected]

lost my mobile number

my new mobile -[protected]...
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A
Anbarasan Kumarasamy
from Muttupet, Tamil Nadu
Apr 5, 2016
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Hi sir,

Address: 614624

I am account holder of HDFC bank, yesterday (40/04/2016) i tried to get the amount of 10000 from IOB ATM . the amount was debited from my account and i receive the message to my mobile but money not delivered to me. when i checking my net banking the transaction ref no :[protected].
my HDFC account no:[protected]. IOB ATM no :IOBD9154...
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H
Heenah
from Mumbai, Maharashtra
Apr 5, 2016
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Resolved

False promises of taj vouchers as part of credit card benefits

Address: Mumbai City, Maharashtra, 400050
Website: Hdfcbank.com

I recently got upgraded from a platinum to a regalia card which is one of the topmost cards available with hdfc.
One of the benefits was a gold membership with taj innercircle and several vouchers for free lunches and discounted stay at the taj.
Been more than 2 months now that i have been following up with hdfc but my taj membership card and vouchers have not reached me.
Have called their customer care center and spoken...
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S
sakasrakarthikeyan
from Bengaluru, Karnataka
Apr 4, 2016
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False promises

Address: 560075
Website: WWW.HDFC.COM

I got a call from hdfc credit card an year before. I said i dont want credit card, but that lady humbled and said she will get money if she sell the card. Then i heard the pros and cons over the credit card. She said "its free credit card and no annual charge". So i accepted. An year gone, then i received monthly statement with annual year fee. Then i called to hdfc customer care, they said that is chargeable card. After fight they said they...
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