Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Mar 30, 2025
Complaints 32820
Resolved
18411
Unresolved
14409
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 1322

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Moha Shetty
from Mumbai, Maharashtra
Jun 3, 2016
Report
Copy

Delay in policy issuance, bad customer service

Address: 400066

I had applied for term policy in the month of january. Still its not issued. Medicals were done long back. I had received a message that there is some issue with medical report. When contacted with hdfc life person they said that there is nothing. Pending from my side, its the hospital from where details are pending. I have followed up atleast 100 times. But everytime i get a response that they will follow up. N i do not receive any call...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vivekmenon
from Chennai, Tamil Nadu
Jun 2, 2016
Report
Copy

Credit cards

Address: 560100

I Have a big time problem with the credit cards issued by HDFC bank, whatever credit limit was promised in each card and what is shown in covering letter that comes with the credit card is wrong as per the customer care representatives and they are stating what is promised by the sales team and what is mentioned in letter and the credit balance shown in HDFC atm counters for the cards are wrong and a complaint is raised to check on the same...
Helpful
Found this helpful?
1 Comment
Report
Copy
L
lucky kamra
from Mumbai, Maharashtra
Jun 2, 2016
Resolved
Report
Copy
Resolved

For fixed deposit compulsory net banking without net banking unable to fixed deposit

Address: Udham Singh Nagar, Uttarakhand, 263153

Very pain full experience with hdfc for fixed deposit.branch manager is misbehave with me & say ki ped bhut cut rahe hi.agar aap net banking use nahi karenge to fixed deposit nahi hoga.or branch ko koi fark nahi padta .i am very shocked 2.75 lac fixed deposit is not consider for last 11 year hdfc customer . regularly i followup the fixed deposit last 15 days & form is already fill last 15 days.& branch manager was insulting me & shouting...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Kulnikhil1904
Jun 2, 2016
Report
Copy

Credit card payment

Address: Pune, Maharashtra, 412307

Dear HDFC,

My self Nikhil S Kulkarni, I was holding HDFC credit card from last 8 yrs.

My credit card expired on 08/15 but from march 15 I am residing in Saudi Arabia so I was unable to collect the new credit card. For the credit card payment I was talk with your customer care executive ( Mr Dixit Patel) as he instructed to me if you are unable to pay on new credit card number you can pay on old credit card number....
Helpful
Found this helpful?
2 Comments
Report
Copy
A
anamikaharidasp
Jun 2, 2016
Resolved
Report
Copy
Resolved

My HDFC gift card got expired

Address: Ernakulam, Kerala, 682030
Website: HDFC Bank

Dear Team,
I would like to renew my gift card or please revert the money to the owner of the HDFC account.
I went to HDFC bank nearby, they were telling they cant do anything and money is gone.
There is no ethical for using money of a person if it is not used by the gifted person. If I didnt get the gifted money I request you to redeem the money back to the corresponding person. Or issue me a new HDFC gifted card.br...
Helpful
Found this helpful?
1 Comment
Report
Copy
Address: 122101

Dear sir,
I got a call regarding issuing of the credit card but unfortunetly i was bust in my work again i got a call from d same no and same associate by no-[protected] during the call i politly responded that i am busy right now pls if possible kindly call me after half an hour but she didnt listen me and told me that"mai char baar se call kar rhi hu aap hamesha se busy rahte hai'its really shocking and disgusting for me so is the...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
manju019
from Pune, Maharashtra
Jun 2, 2016
Resolved
Report
Copy
Resolved

Credit Card Bill

Address: Bangalore, Karnataka, 560024
Website: hdfc

My billing Date of Credit card was 31/May/2016 that is 3323/- rupee, on 01st June I paid my credit card bill that is 3323/- rupee but now in my saving account (HDFC) again deducted 3323/- rupee but correct amount shows in Closing Balance but in Available balance it show deducted amount (3323/- Rupee) so make it as Available Balance this is 2nd time happed...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
deepaksharma.proff
from Mumbai, Maharashtra
Jun 2, 2016
Report
Copy

Credit Card blocked after paying my minimum dues

Address: New Delhi, Delhi, 110043
Website: www.hdfcbank.com

Hi,

My credit card number is xxxx xxxx xxxx 2462. It's been month I'm struggling with very unprofessional HDFC Credit Card department Team. My issue is, I had to pay my minimum payment of 19000 in April 2016 and as suggested by their field executive I paid 10000 in April 2016 and the field executive told me, now we have received minimum amount of May 2016 payment as well. And your card is temporarily blocked and if you paid...
Helpful
Found this helpful?
4 Comments
Report
Copy
B
barath kj
from Bengaluru, Karnataka
Jun 2, 2016
Resolved
Report
Copy
Resolved

Non-release my PF amount

Address: 637408
Website: WWW.HDFCBANK.COM

I am BHARATH.K.J, previous employee in HDFC Bank as Branch Sales Officer, My employee code is 140516.I relieve my job at 21/July/2015.I apply to withdraw my PF amount and I submitted my withdraw form while relieving time but still I did't receive my PF amount.I request with my manager and they told that amount is in hold, Please help me to release my PF amount from HDFC BANK....
Helpful
Found this helpful?
1 Comment
Report
Copy
R
rajesh293
from Hyderabad, Telangana
Jun 1, 2016
Resolved
Report
Copy
Resolved

Personal loan

Address: Hyderabad, Andhra Pradesh, 500034

I applied a Personal loan through HDFC Bank agents they collect all the documents from me, at the time of collecting the documents they told me interest rate is 14% and tenure 36 months and 1% processing fee. They sanctioned amount 3.35L but credited in my account 3.2L. I don't know what about that difference amount and They sanctioned the amount with interest rate of 18% and tenure 48months with out my intimation. i didn't receive a Confirmation...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
Vrjpatil
from Noida, Uttar Pradesh
Jun 1, 2016
Resolved
Report
Copy
Resolved

Credit card

Address: Pune, Maharashtra, 411014

Called up the phone banking today because I recieved an message for the lower downed credit limit for my credit card so was talking with one of your rep named HEENA SHAIKH who was excellently rude nd was arguing with me nd yelling at me when I asked her to transfer the call to a supervisor now about the card I will get to the bottom to it and about your customer care service if doesn't get answerd with your so called specialized team I will...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Prasanth Prince
from Chennai, Tamil Nadu
Jun 1, 2016
Report
Copy

Debited rs 1830.86 for free sms alert service

Address: 641014
Website: www.hdfcsec.com

I recently opened HDFC Demat account with Rs 2999.00 before 1 month. While opening demat account they that hereafter you can trade, invest mutual funds and insurance.

After few weeks i received call from HDFC Securities from Mumbai. They requested that i have to activate SMS alert service for 1 year with 1830.86. That time i haven't aware about my demat account features. So i activate that service.

Then only...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Biz Solution
from Indore, Madhya Pradesh
Jun 1, 2016
Resolved
Report
Copy
Resolved

My fixed deposit not being cleared from the bank

Address: Gandhinagar, Gujarat, 382424
Website: www.hdfcbank.com

Hello!

I am here to complaint about HDFC Bank's poor service.

I was issued a credit card from HDFC Bank against my fixed deposit. It means I can't break my FD till I use the credit card.

I used HDFC Bank's credit card about 6 months then I decided to close the credit card because I wanted to break my FD.

I paid all the outstanding amount and closed the credit card as per HDFC bank's...
Helpful
Found this helpful?
2 Comments
Report
Copy
M
mohdaslam786
from Mumbai, Maharashtra
Jun 1, 2016
Resolved
Report
Copy
Resolved

Discrepancies regarding processions of brcs

Address: Mumbai City, Maharashtra, 400039

Dear Sir/Madame,
It is very disheartening to inform you that the fort branch has not been satisfactory in responding to export documentation when all requirements have been fulfilled as per requirements
The export documents has to be submitted to the bank with 21 days and if delay we need to submit a letter explaining the delay. Now it is necessary for you too to give us a proper reason. We had submitted export documents about...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
Vikram Jeetsingh
from Delhi, Delhi
Jun 1, 2016
Resolved
Report
Copy
Resolved

Service from hdfc bank

Address: Kapurthala, Punjab, 144401

Hello,

My name is vikramjeet singh and i am holding hdfc diner club’s credit card. Credit card no is

[protected]

This is in reference to call received from your chandigarh office in regards to delay payment of credit

Card from my end today dated[protected].

I had one payment of my credit card that was due on[protected] but due to some reasons i could
br...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Poorna K
from Delhi, Delhi
Jun 1, 2016
Resolved
Report
Copy
Resolved

Invalid user id login attempt

Address: Chennai, Tamil Nadu, 600119
Website: HDFC Bank

Cannot Log in
Being a first time user, I first completed the registration successfully. After that when I am trying to log in with the user id and password I provided during registration, it is saying "Invalid user id/password". I tried to reset the password, but there it saying that "date of birth does not match with the card". How is that possible?...
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
S
saurabh mahajan
from Hyderabad, Telangana
Jun 1, 2016
Resolved
Report
Copy
Resolved

Money not refunded even after 10 days of failed transaction

Address: Hyderabad, Andhra Pradesh

I did a transaction for electricity bill pay of Rs 4, 513/- on 22 May which was declined due to technical issues with payzapp. After repeated calls and email exchanges with payzapp and smartbuy, nothing has happened. First they said it takes 48-72 hours, then said 7 days. Now its been over 10 days and I have received no concrete response. The one copy pasted response I am getting since last 5 days is this: "As per your query, we would like...
Helpful
Found this helpful?
1 Comment
Report
Copy
B
Bibekananda Basu
from Thane, Maharashtra
May 31, 2016
Resolved
Report
Copy
Resolved

Atm not working

Address: 400601

The atm kiosk at kapurbavdi never works properly. (1) several times it is found out of order (2) today 31st may, one was found out of order (3) the other one was delivering only 1000/- rupee note (4) most of the time mini statement do not work it all happens because of mis management in hdfc bank. The persons attend the atm machines are not expert to rectify it
Please make both the atm machines in working condition....
Helpful
Found this helpful?
1 Comment
Report
Copy
L
live.hp2304
May 31, 2016
Resolved
Report
Copy
Resolved

Hdfc bank deduction of program management fee

Address: Mumbai City, Maharashtra, 400064
Website: www.hdfcbank.com

Bank has charged program management fee of 100 rs + service tax per quarter. Charges are not justified an have been deducted directly from account with out any prior intimation or notification. Decisions like this is just loosing customers faith in private sector banks, Just get a feeling that having an account with nationalized bank has its own advantages as compare to private banks....
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Pankajthakur107
May 31, 2016
Resolved
Report
Copy
Resolved

Loan emi not as per discussed or email communication

Address: Solan, Himachal Pradesh, 173205

Loan emi not as per discuss or email communication vs without any communication
as per discuss emi 48.But actual made emi 60
LOS 39791528
Surinder Singh
singh.s.[protected]@pg.com
None :- Banker Person fraud with me
as this condition total loss of me aprox 100000.00 INR.


Loan emi not as per discuss or email communication vs without any communication
as per discuss emi 48.But...
Helpful
Found this helpful?
Write a comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR