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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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S
Surjodoy Ghosh
from Mohali, Punjab
Nov 20, 2013
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Address: New Delhi, Delhi

Hi I am Surjodoy Ghosh HDFC Bank Account Holder since 2001. In fact it seems from the behaviour of HDFC Bank in the recent past that opening this account with them has been one of my life's biggest mistakes. My friends who had gone with SBI and ICICI Banks are very happy and they never had to face the kind of problems I had to with HDFC. The services were much better till about[protected] but since then there has been something seriously wrong with them. I have transacted on several occasions with HDFC in terms of having their credit card, I had 3 to 4 loans going on with them which I paid off... every single bit of the money owed in the last 13 years. Now all of a sudden they put about 5, 400 on hold and I had no information (surprising since they have my number, address and email too). When I called to find out, I was told that they had several late fees pending on my last loan account which I had paid off in 2010. I asked why wasn't I consulted with reasonable efforts to recover any outstanding, I was told they did try but could not get to me. I later found out that all this while these guys were using obsolete information from the beginning of the loan from 2007. Since then I have changed addresses and cities so of course my numbers have changed as well. Now they can access my bank account which is the current and active relationship to hold my money but they somehow didn't bother to contact me on the information stored against the active account. This is alarming for all o[censored]s when Banks start to behave such irresponsibly and with such little value for customers. It seems they think that you can do anything with a poor man's account basis some legal norms. They fail to understand their social responsibilities towards the customers they work with. This is pure extortion. I seriously advise every reader that don't go for HDFC Bank for anything or else just in case something goes wrong like you running into some temporary financial trouble, they will take no time to turn into an extortionist. My customer id is 1764865 and I am closing all relationships going forward and moving my salary account to ICICI who have a more human behaviour.
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    sharandeep
    from Chandigarh, Chandigarh
    Nov 20, 2013
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    Address: Bathinda, Punjab

    Sir/ Mam, I Saranjit Kaur want to complaint against HDFC BANK LTD. My husband had worked with HDFC BANK LTD. as a CO-EX. He had expired in Nov 2011. I have applied for his PF amount as per the procedure which they had confirmed me on mail ID. After that i had send them the required DOCs on their given address. After that i had requested them for the receiving of the same on mail but they have not replied till date. After that i had complained against them on email ID of [protected]@hdfcbank.com. 1 or 1(1/2) mon back i had received a call from hdfc employee Mr. Krishnamurthy Rao (Contact no.-[protected]) regarding the docs, he was asking to me that when i had send docs to them, i had confirmed him all the details and he confirmed me that he will definately confirm me the status of docs on the next day. But after that he have not confirmed me the status till date not even on mail. I am continuosly calling him till date after that day but he is not receiving my call. I am copying just the needful conversation of Mail which i had with HDFC BANK as below :- On Wed, Jul 31, 2013 at 10:50 AM, <Krishnamurthy.[protected]@hdfcbank.com> wrote: Dear Ms.Saranjit Kaur, With reference to your mail regarding the PF settlement of Late Mr.Sharandeep Singh, emp. code CS19879, we request you to fill & forward the below documents to enable us to process the PF claim settlement. Requirements. 1. The claimant ( wife) must give a written application letter asking for the PF dues. 2. She must give a NOC from other family members that they have no claim on the dues of the deceased . Format enclosed herewith (See attached file: NO OBJECTION CERTIFICATE.doc) 3. One attested copy of the Death Certificate. 4. Address proof of the claimant ( Telephone bill / Ration card / passport / license) 5. Photo ID of the claimant ( license / Passport / voter’s ID ) 6. One cancelled cheque of your bank a/c, to enable us to transfer the funds through NEFT . Pls send the doucuments to the below address - PAD- Finance HDFC Bank Ltd., Lodha - I Think Techno Campus, Building - Alpha, 8th Floor- Office Next to Kanjur Marg Railway station (East), Kanjur Marg (E) Mumbai - 400042 Regards, Krishnamurthy G Rao PAD ( Finance ) Lodha - i Think Techno Campus, Building - Alpha, 8th Floor, Kanjur Marg ( E ), Mumbai - 400042. Save a tree. Avoid printing this e-mail unless it is necessary Know more about us on www.hdfcbank.com. Connect with us on Facebook at www.facebook.com/hdfcbank ____________________________________________ Disclaimer: "The information contained herein (including any accompanying documents) is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise. Regd. Office : HDFC Bank Ltd., HDFC Bank House, Senapati Bapat Marg, Lower Parel (W), Mumbai - 400 013. " sharan sidhu <[protected]@gmail.com> Oct 7 to Talktous, Krishnamurthy.., pf.csecoex, SocialMediaCom. Dear All, Dear Sir, I am sending you the speed post track record of the docs (which i have sent you earlier) which i have downloaded from internet according to the track the docs are already delivered at the address on 12/08/13 and the details of the speed post are given in the trail mail. So, kindly please confirm me the actual status on my case. Its very urgent, i have also called you on your cell phone ([protected]) regarding the status of the docs, but you didn't picked my call. Please look into the matter on urgent basis. please find the track at the end of the mail. Regards, Saranjit kaur [protected] [protected] Forwarded message[protected] From: sharan sidhu <[protected]@gmail.com> Date: Mon, Oct 7, 2013 at 11:17 AM Subject: Fwd: Regarding PF enquiry of Employee Code - CS19879 To: Krishnamurthy.[protected]@hdfcbank.com, pf.[protected]@hdfcbank.com, [protected]@hdfcbank.com, Talktous <[protected]@hdfcbank.com> Dear Sir, I am sending you the speed post track record of the docs (which i have sent you earlier) which i have downloaded from internet according to the track the docs are already delivered at the address on 12/08/13 and the details of the speed post are given in the trail mail. So, kindly please confirm me the actual status on my case. Its very urgent, i have also called you on your cell phone ([protected]) regarding the status of the docs, but you didn't picked my call. Please look into the matter on urgent basis. please find the track at the end of the mail. Regards, Saranjit kaur [protected] [protected] Forwarded message[protected] From: sharan sidhu <[protected]@gmail.com> Date: Mon, Aug 19, 2013 at 1:36 PM Subject: Fwd: Regarding PF enquiry of Employee Code - CS19879 To: Krishnamurthy.[protected]@hdfcbank.com, [protected]@hdfcbank.com Sir, please reply to the below trail mail as my DOCs regarding PF settlement of emp code ;- CS19879 has been received at your end or not, details of Speedpost are given in the trail mail Regards, Saranjit kaur [protected] -----Original Message----- From: sharan sidhu [[protected]@gmail.com] Sent: Thursday, Oct 3 2013 10:28AM To: Talktous [[protected]@hdfcbank.com] Subject: Re: Fw: Regarding PF enquiry of Employee Code - CS19879 Dear Sir, Kindly please provide me the updated status regarding the PF processing of Mr. Sharandeep Singh (CS19879). In the previous mail dated 21/08/2013 you have reverted that the processing will take 2-3 weeks and you have forwarded the case, but i have not got any kind of feedback after that.As i have forwarded all the required Docs to Mr. Krishnamurthy G Rao as required by him, on dated -07/08/2013 through Speed post ( EP[protected]IN). So, kindly please look into the matter on urgent basis. Hope for the positive response from your end soon. Regards, Saranjit kaur [protected] On Wed, Aug 21, 2013 at 12:58 PM, Talktous <[protected]@hdfcbank.com> wrote: Dear Ms. Saranjit Kaur, We thank you for writing to us. This is with reference to your e-mail dated August, 2013 addressed to Talktous regarding For SHARANDEEP SINGH (CS19879) - Re-Processing F&F details has been forwarded on August 2, 2013. The time taken for processing is 2-3 weeks. You may write to PF.[protected]@hdfcbank.com for further status. Warm Regards, Anay Kulkarni Customer Service Officer Talktous Team HDFC Bank Ltd. Please look into the matter on urgent basis, because i have to apply for the widow pension as well. For that i have to forward some Docs to the concerned department of HDFC Bank ltd.( about which i am already discussing with you in the above matter.) for verification and attestation and they have to forward these docs to the Mumbai PF office for further processing. You can also understand that when they are not looking into my PF matter seriously how can they tackle my widow pension matter seriously. Only after resolving the previous matter i can be able to put the next case to them. I need your full co-operation in resolving this matter. I shall be very thankful to you.
    Aug 13, 2020
    Complaint marked as Resolved 
    please provide contact number

    HDFC Bank Limited Covered Employees Provident Fund Trust

    Finance – PAD, Lodha - I Think Techno Campus, Building - Alpha, 8th Floor,

    Next to Kanjur Marg Railway station (E), Mumbai - 400042.
    i lost my atm card yesterday i need to block the atm card please help me with this
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      Shanti R Naidu
      from Chennai, Tamil Nadu
      Nov 20, 2013
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      Address: Bangalore, Karnataka

      My husband had used my details to use a credit card in 2005 and i remember him paying the dues each month, till we split up n i quit the job in 2005. After which i had huge health issues and have developed ANA positive and am under treatment for the rest of my life (as there is no cure). I was unaware of this issue and last week i received a call on our Call center asking for me (very unethical) and when i called back wondering who it is (sincerely clueless) this lady Sapna tells me that i have to pay Rs.1.5 lacs the very next day as i went missing for 8 years (how ridiculous is this)? I went blank and asked her for statement, she sent it the next day. As i am unable to walk, i asked the exe to leave it at our security desk. She called continuously on our office desk number and demanded that i pay the very next day. I told her my plight and informed her that it is impossible for me to pool in so much money, she was a little polite n told me to pay Rs.42, 000/- immediately and close the account. I told her that i am financially very low bcoz of my huge medical bills and informd her that i would do my best, she imposed a date 20 Nov 2013. I told her that i cannot commit, although i never used tis card n know it must be my husband, i agreed bcoz my personal issue is not of the bank. But i never told her i will not pay, she calls me up yesterday and tells me i will see to it that u lose your job, i will make sure that you have a horrible time... i was taken aback by the unprofessional outburst. Where were you all these 8 years without a reminder ? Y should i be treated like crap by some agent who sounds like a hooligan ? Had i denied then i understand, but when i am doing my best to pay up why am i being treated like this ? I want a call back from a senior personnel who can sort this out with me professionally. Awaiting your call v v urgent.
      Aug 14, 2020
      Complaint marked as Resolved 
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        S.Rishi Varma
        from Chennai, Tamil Nadu
        Nov 20, 2013
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        Address: Chennai, Tamil Nadu

        Dear Sir/Madam, This is S.Rishi Varma am staying in Chennai City. Now I have taken a credit card nearly 4 or 5 years back, so after using the credit card for a year I have lost it .My credit card no-[protected].Now I am working in a company in Chennai and my monthly salary is only rs-8, 500 per month. I am having a salary account in HDFC bank itself, but it is been blocked by the credit card department. So I am taking my salary by Cheque. Now from the credit card department they said that I have the balance of 22, 925. Out of which I have paid rs-4, 500. So the balance amount is of rs-18, 425.Now the credit card department asking me to pay rs-10, 000 with a discount, but they are asking me to pay in 2 or 3 installments which is not able for me. As my salary is rs-8, 500 so I will be able to pay only rs-1, 000 per month in installments. So please do the needful and please reply it’s a humble request.
        Aug 14, 2020
        Complaint marked as Resolved 
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          ca.nehajain2010
          from Noida, Uttar Pradesh
          Nov 16, 2013
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          Address: New Delhi, Delhi

          Hi, this is Neha Jain. I am getting regular calls from one number i.e. [protected] for Credit card of HDFC Bank. Whereas I told them that I dont want any, still I am getting calls on daily basis. I have even call records also with me in my phone. I am just pissed off with this and moreover when I asked that girl why you people are calling me again and again, aren't you educated, then she replied "Aap badtamiji se kyu baat kar rahi hai?" They people are calling and wasting my time and moreover talking like this. I just want to get rid of these calls.
          Aug 14, 2020
          Complaint marked as Resolved 
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            infoc64
            from Udagamandalam, Tamil Nadu
            Nov 12, 2013
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            Address: Bangalore, Karnataka

            I had a credit card from HDFC Bank, Unfortunately i stopped payments towards the dues & planned to go for settlement through the court.
            But HDFC Bank Richmond Road Branch Officer use to call & threaten me everytime & harrased me if i dont pay the due they will put me behind bars etc.
            Yesterday a Lady from HDFC Bnak Richmond Road Branch Bangalore, Calls & harrased me as well she has used languages on me for not making the paying & she says that Its Not Your FATHERS Money, Ancestors Money etc etc Langauges has been used.

            Is this the way HDFC Bank Treats for Recovery of the due.,
            I have filed an FIR against her. Probably very soon the action might be taken.

            Thanks... SHABBIR AHMED KHAN
            Aug 14, 2020
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            I have been using credit card from HDFC for almost 5 years now, what kind of treatment i get from the bank people they debited all the amount which I had in my account and there is nobody from HDFC recovery department who is entertaining me properly, they have deducted the money from my account without my authorization, the agent who contacted me from Richmond road was Mr. Murthy, who is just creating stories and not giving the relevant information, this is how we get treated from the bank when the customer is unable to make the payment just for 2 months, well it is mental harrasment to an individual, there should be some serious action taken for this.
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              BKMOHANTY
              Nov 11, 2013
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              Address: Gurgaon, Haryana

              Dear Sir, I am totally disappointed with HDFC bank super saver saving a/c no.:0485-[protected] (Udyog Vihar Branch), This a/c opened on dtd 24/10/2011: I have personal issues so that I have given mail request for closing this a/c as immediately basis. but she is not listen; Deduction started onward from my a/c: 26/05/2012 --INR 393.26 09/12/012 --INR 561.8 13/01/2013 --INR 561.8 (Oct, 2012) 07/02/2013 --INR 393.26 (Nov, 2012) 26/02/2013 --INR 393.26 (Dec, 2012) 02/04/2013 --INR 561.8 (Feb, 2013) 13/04/2013 --INR 561.8 (March, 2013) 03/10/2013 --INR 561.8 (August, 2013) 11/10/2013 --INR 29.84 (Sep, 2013 21/01/2013 --INR 1123.3 (only for the month of March, 2013 & August 2013) 22/10/2012 --INR 13.6 04/11/2013 --INR 518.36 (This amount deducted from another holding salary a/c 1374-[protected]) _I need clarification regarding this matter. 08/11/2013 -- INR 531.8 (Refunded for the month of Sep, 2013) Total Deducted = INR 4550.58 & refunded only 1655.4. I need my all the deducted money from HDFC. I hope to hear from you soon. Thanks & Regards, BIJAYA KUMAR MOHANTY +91-[protected] +[protected] b.[protected]@hotmail.com; [protected]@gmail.com;
              Aug 14, 2020
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Bijaya,

              Apologies for the inconvenience caused. Please write to [protected]@hdfcbank.com from your registered email ID along with your account details, contact details and details of the disputed charges.Kindly mention the reference number TTUOO[protected] in the subject line. Will get back to you shortly.

              - Tejal
              HDFC Bank customer assistance.
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                upender1984
                from Mumbai, Maharashtra
                Nov 8, 2013
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                Address: Ahmedabad, Gujarat

                Dear Sir/Madam, This is in regards to HDFC Life Insurance policy number 16228413. The above policy mis-sold to me by Mr. Dharmesh Shah in first week of August, 2013 and applied online by Mr. Dharmesh Shah on 10th August, 2013. I have attached the HDFC Plan Advice photo copy in which you can verify I have been advised about Classic Assurance Plus for 15 years with paying terms of 7 years. Below is the highlight of Plan Advice: • 15 years term. • 7 years paying term. • Premium of 30, 000.00 per year for 7 years. • Sum Assured 4, 80, 000.00 • Accidental Death Benefit 9, 60, 000.00 • Accident by Govt. Vehicle 14, 40, 000.00. • 1 Lakh for each critical illness (24 illness covered) • RB at 3% of Sum assured • IB at 2% to 4.5% of Sum assured • TB at 45% of Sum assured • At the end of 15 years I have been advised as I will get 16, 66, 000.00. I agreed to Mr. Dharmesh Shah for above plans however when I received the confirmation of policy details it’s totally different what is discussed with me. I contacted Mr. Dharmesh Shah on 11th August, 2013 and advised I have received the incorrect policy details as it is showing 10 years of term and total incorrect Sum Assured. Mr. Shah offered apologies and confirmed he will request to change the term to 15 years and when I asked about Sum assured amount is incorrect he confirm the policy which we explain are incorrect and again apologies me. I asked him to cancel this policy as this is mis-sold to me and he agreed to it and confirmed I will request to get the policy documents once published and arrange for cancellation. I trusted him as he apologies me and as there is 15 day cooling period to return the policy. He also offered me to sold me another policy for which I confirmed once I get my funds back I will get in touch with him. He told me he will send the two policy details in email and send to me on 13th August, 2013. The email received is attached for your reference. I received a confirmation of policy document dispatched and got a confirmation from my father that they have received the policy documents hence I contact Mr. Dharmesh Shah on both of his mobile number [protected] and [protected] however he not picked any calls. Two days later I called him again and he picked the call and when I asked him what is the status of cancellation he told me it is not yet done as the policy paper dispatched to Pune. I asked him you told me you will request the policy papers at your office and process the cancellation. He told me he did send the request to receive the policy papers but dispatched to Pune and agreed to show me the email which he sent to his department. On that day I agreed with him to that I will arrange to receive the policy papers back from Pune and arranged to courier it from Pune. I requested him to send the email but never received. When received the policy papers on 4th September, 2013, I contact him twice on both the numbers but he not responded. On same day I called him approx 21:30 and he agreed to pick the documents from my home on next day and processed the request for cancellation and advised the fund will be back to my account in week. I didn’t received any response from him hence called him on both numbers on 14th September, 2013 however he never picked the call and dropped a text as he is in meeting and contact me later. He called me on 26th September, 2013 and confirm sorry as he not responded the call as he was in hospital due to Chikangunia and he also left the HDFC job and confirm the request for cancellation is not processed and advised me to complain myself. I asked him as you left the job then please give me the details in writing but he refused to do it. He advised he will send the policy papers to me by Friday and send me text with contact person and address to complain to his office on SG highway. As he left the job and declined to give me any details in writing hence I decided to record the call and recorded the conversation in which he confirmed all the faults which is enough proof to identify its not my fault and entire fault of Mr. Dharmesh Shah. I visited the office and met Mr. Hetansh Gohil and he also advised based on this he will not able to help me and advised to raise a complaint. I also received the letter for complain in order to cancellation however when I enquired today i.e. 29th September, 2013 I have been advised by Vijayalaxmi it is confirmed to me as the request is cancelled as the information not received in 15 days cooling period. Please accept this email as formal complaint for mis-sold of policy and cancel it. I request you to please process the cancellation and refund my fund back to me as the earliest. I have attached all the copy of sound recordings, HDFC Plan advice and email received from Mr. Shah. Please do feel free to contact me on [protected] anytime before 14:00 Hrs. as after that I will be in my office and not able to pick the call. I hope for the positive response. Thanks and regards, Upender Singh [protected] (Please confirm the email address on which I can send the relevant document which is enough as a proof of mis-sold of insurance policy)
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                Aug 14, 2020
                Complaint marked as Resolved 
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                  koshyj09
                  from Chennai, Tamil Nadu
                  Nov 8, 2013
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                  I wish to state here that HDFC Securities is one of the worst stock brokerage companies in India. Below are my issues 1.They charge more than what they say 2. The brokers are not trained properly. ( they do not know what stop loss is and expect the customer tell tthem every time an order is placed) 3. I guess it is volume business and hence the brokers are only looking for turnover and not interested in the customer. When the high brokerage was highlighted it was informed by my broker that manager is not available as he is on leave. this happended for 2 days. later he never bothered to inform me. Next what ever stop loss i have given broker has not put it and i had to face huge loss. REQUEST ONE AND ALL NOT TO DEAL WITH HDFC SECURITIES.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    SRABI
                    from Delhi, Delhi
                    Nov 8, 2013
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                    I am S.Rabi, Bank of Baroda account holder, tried to take Rs.10000 IN HDFC ATM OF ARUPPUKOTTAI, LOCATED IN MADURAI ROAD ON 07/11/2013 around 8.00pm.money not ssued by the ATM, BUT DEBITED IN MY ACCOUNT, BUT TILL ON TODAY 08/11/2013 EVENING MONEY IS NOT CREDITED.The ATM slip shows TRANSDECLINED, BUT IN MINI STATEMENT MONEY Rs.10000 deducted.Kindly take this serious and do the rectification. Account Details: Name: S.Rabi AC NO:[protected]
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                      peacebliss
                      from Perumbavoor, Kerala
                      Nov 7, 2013
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                      Address: Chennai, Tamil Nadu

                      IS THIS TERM OF CANCELLATION OF CREDIT CARD WITHOUT NOTICE TENABLE? "The Bank at any time (in their sole discretion and without giving any notice thereof to the card-member or assigning any reason thereof) suspend, withdraw or cancel the benefit of such insurance covered, and there will be no binding obligation on the bank to continue this benefit. Using the Card is deemed acceptance of this term." Is this term legally tenable? Are there relevant citations for or against such a term? Thank you.
                      Dear Customer,

                      Request you to write to [protected]@hdfcbank.com from your registered email ID along with your card details, contact details and issue details.Kindly mention the reference number TTUOO[protected] in the subject line. Will get back to you shortly.

                      - Tejal
                      HDFC Bank customer assistance.
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                        bijayakumar1983
                        from Cuttack, Odisha
                        Nov 7, 2013
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                        Address: New Delhi, Delhi

                        Dear Sir, I would like to bring notice and also I need clarification as mentioned below; Today I have checking online banking and I have found Debit card No.:5129XXXXXXXX0228 is showing in ACTIVE. I am totally confused that I am in South Korea and my family already left Gurgaon address from 28th July, 2013. However, I have no information regarding this and Who is received & using this Debit card-5129XXXXXXXX0228, and when you have sent and why this card shown in active. Many times I have given email request and hard copy sent to Nehru Place address for update my permanent address but HDFC BANK-Nehru place branch not responded till yet. if any fraud/misuse above mentioned card only HDFC will be bear all the cost in HDFC account, and I need clarification for which courier you have sent and whose delivered. Thanks & Regards, Bijaya Kumar Mohanty [protected]@gmail.com +[protected] +[protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          murugan9385
                          from Ramanathapuram, Tamil Nadu
                          Nov 6, 2013
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                          Resolved

                          Address: Coimbatore, Tamil Nadu

                          Sir, This is Murugan from Coimbatore. I have been using HDFC Master credit cards for nearly 1.5 years now. I have always paid my dues on date atleast minimum due amount properly. Last month I used my credit card to book Bus ticket. I was not aware that my available credit limit is almost nil. I thought i still had credit limit to be used. I didn't get any notification or alert from HDFC while paying or at anytime. Now suddenly they have charged amount of Rs.500+60+2 as "Overlimit Fee". My questions are 1) How do you let me pay the bills when my available credit limit exceeds? 2) Why didn't you give any alerts or notifications regarding overlimit during usage of card? 3) When enquired regarding the same to HDFC customer support, i am not getting correct response. They say they wont provide any such alerts to any cutomers. Is this the way you answer and treat you customer? Is this how you provide customer support? It seems like HDFC don’t value their customers. Worst approach…. Whatever that now I have paid my lastmonth minimum due amount with this excess amount today. My due date is 8th November. So pls waive off my overlimit fee and pls inform me when i reached my limit. My card Details here.. Card Type : HDFC Master Titanium Edge Credit card Card Number : [protected] Thanks & Regards, Murugan Mobile : +91 [protected] / [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            bijayakumar1983
                            from Cuttack, Odisha
                            Nov 6, 2013
                            Resolved
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                            Address: Gurgaon, Haryana

                            Dear Sir, I would like to inform you that I am holding two nos. HDFC Bank A/c, (1) A/c No.: 0485-[protected] (super saver saving a/c) & (2) A/c no.:1374-[protected] (salary a/c) having one customer ID. In few days back 0485-[protected] refund all the deducted AMB charges (21/10/2013), perhaps in many times deducted from A/c No.: 0485-[protected] INR 29.84 (11/10/2013) & INR 13.60 (22/10/2013) and this time HDFC bank crossed their limits & deducted money from another A/c no.:1374-[protected], INR 518.36 for AMB charges for September, 2013. Many times I have given mail request to close this both mentioned a/c's. but they are not responding and every time auto debited and given me mentally tortured. Kindly do the needful. I am totally disappointed with HDFC bank. Thanks & Regards, Bijaya Kumar Mohanty +91-[protected] [protected]@gmail.com
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                            Dear Bijaya,

                            Apologies for the inconvenience caused. Please write to [protected]@hdfcbank.com from your registered email ID along with your account details, contact details and details of the disputed charges.Kindly mention the reference number TTUOO[protected] in the subject line. Will get back to you shortly.

                            - Tejal
                            HDFC Bank customer assistance.
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                              sriharichander
                              from Hyderabad, Telangana
                              Nov 5, 2013
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh

                              Hello, I had taken personal loan from HDFC Bank, with loan no .15547863 . I have cleared all the EMI's but still, i have not received the NOC letter. I would request HDFC Bank, to send me the NOC, for the personal loan, for the above account, immediatly. Regards, SriHariChander.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Dear SriHariChander,

                              Request you to write to [protected]@hdfcbank.com from your registered email ID along with your loan and contact details.Kindly mention the reference number TTUOO[protected] in the subject line. Will get back to you shortly.

                              - Tejal
                              HDFC Bank customer assistance.
                              I had taken personal loan from HDFC Bank, with loan no .41498775 . I have Pre Closed the outstanding Balance but still, i have not received the NOC letter. I would request HDFC Bank, to send me the NOC, for the personal loan, for the above account, immediately.
                              Regards
                              Damodharan D
                              I had taken personal loan from HDFC Bank, with loan no .[protected] . I have Pre Closed the outstanding Balance but still, i have not received the NOC letter. I would request HDFC Bank, to send me the NOC, for the personal loan, for the above account, immediately.
                              Regards
                              Heamanthu chitneni
                              Dear sir,
                              I had taken a personal loan from HDFC Bank, with loan Account no .27778077 . I have Pre Closed the outstanding Balance .but still, i have not received the NOC letter. I would request HDFC Bank, to send me the NOC, for the personal loan, for the above account, immediately.
                              warm Regards
                              Patel Ramanlal Bhudardas
                              Plot no-294/ G-3, Abhinandan Flat, sector-23,
                              Gandhinagar-382023
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                                kamalkant.kukreja
                                from Patiala, Punjab
                                Nov 4, 2013
                                Resolved
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                                Resolved

                                Respected sir, I m kamal kant s/o mr. Ved > parkash, nabha (patiala) punjab.A person from hdfc life > insurance, new delhi, name rahul sharma approach to my > father. He tell my father for hdfc life insurance. He tell > this is a one time investment and in 45 days you will be > given a bonus from hdfc.Regarding to this policy plan. > When > we received the policy there is no bonus and the policy is > regular premium. We can't pay the premium every year.So > we want to cancle the insurance policy. So we call the > agent > but he has always switch off his mobile. We also go to > patiala hdfc life insurance branch.The customer care > executive tell us the policy free look period is finish. > So > the policy can't be cancel.But there is no response > given to us.We come back to our home town nabha.According > to > the policy documents you have the option of returning the > policy to us stating the reasons threreof within 30 days > from the date of receipt of the policy.We received the > policy on 25/4/12 and 8/5/12 sir we also mail to hdfc > about > this. But there is no response.What we do.We invest > 100000/-In two policies. > > hdfc sl classicassure insurance plan > our hdfc policy no is 15034900 investment 70, 000 > 2nd polisy no is 15057134 investment is 30, 000 > total amount paid=100000. > The agent tell my father that the policy is a single > premium > policy.But he mis guide us.And the address mentioned on > the > policy is given beloww-hdfc standard life insurance company > ltd, branch office-hdfc sl chandigarh sec-43 branch 1st > & 2nd floor, sco no. 1a-120 sector 43-b > chandigarh-160022. > > Fincancial consultant details code[protected] license > no.0316800 > name-sachin arora tel no.[protected] address b-4/34, sector-7 > rohini delhi, 110085 > policy holder-kamal kant, nabha-147201 punjab > Plz help me sir. > Regards:- > Kamal > Kant >
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  zzzodiac
                                  from Mumbai, Maharashtra
                                  Nov 4, 2013
                                  Resolved
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                                  Address: Mumbai City, Maharashtra

                                  Unauthorized Debit by Bank accounting to Theft and breach of Client Confidentiality Terms. No Law provides any Bank with the authority to fiddle with Client Account. Hence this action by Bank accounts to Theft by Bank. Also, stating that while selling cards there was a clause that authorized Bank to Debit account directly in case of any issue is against the Law of the Land, quite similar to stating that if I want to I can take your life for non-payment. Also, despite proactively informing the Bank of the changes in details, Bank failed to internally pass information to Credit Cards division on pretext of segregation and protection of Client against Frauds. Same Bank breaches its own policy to debit the account of client of Credit Card Dues. So, Client is bound to provide information to both parties as Bank maintains its policies, but Bank itself breaks its own policies and robs money from its client account. Want to launch a legal complaint with Consumer Forum and am ready to fight for my claim District, State and Supreme Court if need be. Its bullying by Bank and robbing precious money of Client under different pretexts. Its robbery, coercion, misconduct and breach of Client Confidentiality laws (International Laws) by Bank.
                                  Aug 18, 2022
                                  Complaint marked as Resolved 
                                  Query closed and resolved by HDFC to my satisfaction
                                  Dear Customer,

                                  Apologies for the inconvenience caused. Please write to [protected]@hdfcbank.com from your registered email ID along with your card and contact details.Kindly mention the reference number TTUOO[protected] in the subject line. Will check from my end and revert to you shortly.

                                  - Tejal
                                  HDFC Bank customer assistance.
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                                    edwin_khandare
                                    from Delhi, Delhi
                                    Oct 31, 2013
                                    Resolved
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                                    Resolved

                                    ASD charges

                                    Address: Bangalore, Karnataka

                                    My name is Edwin. I have a salary account with HDFC. The bank keep deducting ASD charges from my account. Last month itself they have deducted Rs. 1800 from my account, this is not a first incident for last 2 years the bank is charging ASD. How can the bank debit any amount without any prior information to their consumer. Before also I have given complaint it was unanswered. Why the bank cannot sort out this issue. Please contact me on [protected]...
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                                    ritika.bhatnagar
                                    from Mumbai, Maharashtra
                                    Oct 31, 2013
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                                    Address: Mumbai City, Maharashtra

                                    I have been calling HDFC customer care for my CC outstanding amount. which they refuse to tell me because on the identity confirmation questions they ask on the call, I could not remember by billing address "pin number" even when I am giving all other details they ask for. This is the first time on such a ridiculous thing customer care has refused to give outstanding amount details. Also, I do not even get hard copies of my bill so I cannot refer to it for pin code. It is extremely ridiculous that the mindless agents consider "not presenting pin code" a security hazard because seriously, how hard is it for someone else if illegally trying to get my outstanding amount details from customer care to find area pin code on google when the person has my billing address and all other details! This is highly inconvenient for customers; CC agents making a fuss on area pin code when all the important details presented are correct and that too to just know my outstanding amount!!
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Ritika,

                                    Request you to write to [protected]@hdfcbank.com from your registered email ID along with your card details, issue details and contact details.Kindly mention the reference number TTUOO[protected] in the subject line. Will get back to you shortly.

                                    - Tejal
                                    HDFC Bank customer assistance.
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                                      sanjeet dahiya
                                      from Mumbai, Maharashtra
                                      Oct 30, 2013
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                                      Resolved

                                      Dear Mam, Due to kind attention that i worked at HDFC Bank Ltd. Sonepat as Contract Executive period from 01-Aug-2011 to 08-Dec-2011. Mam, I didn't receive my Relieving Letter from HDFC Bank Ltd. I am requesting to you, please send my relieving letter on my this Mail Id-mr.[protected]@gmail.com and courier at below given branch address: HDFC Bank Ltd. L-203, Model Town, Sonepat-131001 Haryana Please do it on urgent basis. Thanking You. Yours Truly, Sanjeet Dahiya Employee Code-89366 Branch Co-Ex HDFC Bank Ltd. Model Town, Sonepat Branch-131001 Mob-[protected]
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                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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