Hero Electric Complaints & Reviews

I am fed-up with optima scooter as material used such as Fibre, Shock Absorbers and Drumplates are of dub standard. If broken company does not have any spares. The persons sitting in pune are very rude, no value to customers and Sub-Dealers. Please look into the matter and sort out the issue immediately.
If you don't have spares then stop sales...

I bought a Hero optima HX from Narayani Motors, Brahmapur, Ganjam, Odisha. That electric bike is not working after 5 day of servicing period. I am unable to take the bike to the servicing place because my place is 95 km from the servicing place. I called the Narayani Motors authorised person to repair my bike send a guy to repair it. I called to the the owner and he agreed to send a guy to my location even I agree to pay service charge and...

R/sir,

i have purchased hero electric bike (atriya) on dtd. 18/07/2021, and as per dealer and area manager it is company fauilt as degital meter is not shown right battery level, so i am suffring that any time bike is stop in the city and suddenly battary power is shown nil so i am filling chitting with me if it is problem in your bikes so do not sold to costermer till the problem short out so if kindly back my money or solve...

I purchased two electric NYX models. One was in Jan 2021 and one was this month. The Jan 2021 model worked well upto last 2 month and then started giving battery problem. When one battery is completely drained and other one is put it shows discharge and does not work.

Same issue happened with other NYX. Dealer misbehaved with us saying that fault is ours. On call he admitted it's a defect from company side and rectified it....

My 1st battery Lithium ion battery Battery 1 out to two batteries one is not working. I gave to Guntur Dealer on 31st May 2021.
It was purchased on 15/5/2021

Till Today I have not received the battery replacement

[protected]@gmail.com
Guntur(AP)

Invoice No.HERO/9/21-22
Dated: 15-May-2021
ANJAN AUTOMOTIVES
GUNTUR-522001
ph.[protected] mob.[protected]
Battery...

1 Battery performance reduced.

2 LED Headlight bulb unavailable.

3 space under seatlock damaged....

With in two month my hero electric scooter's digital meter display problem . screen blank can not see any think. my showroom can not co operate with us. what can I do? Please change digital display or repair it as soon as possible. we can not any think . so we have badly problem. please help us. Contact: Ph-[protected]. Mail.: [protected]@gmail.com...

Your agency was very poor service and very bad behaviour hajipur paswanchowk...

One month back dealer taken battery as battery is not working. Till today no replacement...

I have a problem with its motor, motor noice change after 2-5 km . Motor noice very bad . Since last two days I complain our dealer but dealer said motor is not available at this time . For customer satisfaction hero electric arrange full parts to dealer for better service...

Our scooty have a battery issue and not charging since one weak. We continue go to the dealer last five or six days but he does not solve it and even not behave properly, always he have an silly excuse and its effect my work so please take some action against it ....

I purchased flash e5 lithium ion scooter on 10th May 2020 from Abir Enterprise, Panchghora more, Katwa, West Bengal. From the beginning their service is very unprofessional and they treat me like begger. Recently after doing servicing from there suddenly I observed my mileage almost half. Then I checked my battery and shocked they cheated me. They replaced with old battery. I went there to lodge the complain but first they ignore. Then I...

Optima purchased last eight months but charge properly please solve our problem...

Sir

It is to inform you that I purchased hero ZionLX with (Lithium batteries) Chassis No DH[protected] on dated 14.11.2020 from your Quetta Motorcycle since last one month I am facing mutiple problem but (the manger just keep making excuses again and again, keep increasing days )

1 lock of seat not working

2 Meter is not showing correct reading (six month before I inform)

3 Meter...

I had done order optima hs at 21 may but at this time no response by dealer and company I make call but no response give only give excuse what happing with me I never think about hero electric but I realise that hero company is very bad no service they taken money but don't give product ....

Sir myself Iswar Chandra Patra, [protected], from Odisha, balasore, bhograi block, 756036
My e bike is out of order from few days before warrenty period.But the dealer of near showroom (SHREE JAGANNATH MOTORS, Jayanagar chhak, bhograi, balasore, Odisha, 756036) has no response.
Plz help us....

I bought two days before Hero Electric OPTIMA HX S12b model at one of the showroom at Chennai, Tamilnadu.
One of the battery completely drained, to connect the another battery (fully charged) by using change over switch advised by agency representative.

When situation rises, i tried. it was not working. I have given vehicle to show room for attending the issue. They felt difficulties to resolve this issue.
br...

Dikky lock has been broken needs to be replaced...

I have Display issue while purchase. When obstacles came my display of in running then I use side stand for vibration, like open side stand and close again then my display will get on . I told so many times but distributor not help me proper.

And 2nd issue is after running 35 km in raining my bike have issue of Bike switch on and switch off automatically .pls help about this...

Don't buy they say guarantee but at the time of problems ask for money.
better buy petrol scooty.
Not worth electric scooter worst...