Hero Electric Complaints & Reviews

I had bought Hero Electric Flash Li, verient bike on 25th of May 2020,

Its battery is performing very poor and was giving mileage of 10-12 km/charge for over 2 Months, when finally it stopped working on 13th Nov 2020, I called local dealer to check and service it..

Delear took 14 days, but no solution given yet. still he is dragging and already took 450 Rs as technician charge without the repair.
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I have Purchased Optima Hx city speed from Karne Electronics, Phaltan, Satara dealer.

As per brochure and company claim, the range for hero Electric Optima Hx city speed is 82Km/charge.
But the actual range on use is just 50km/charge. We have charged battery 10 times fully. Tested for 1 month.

Service center head has not been provided satisfactory solution.
We have visited phaltan showroom for 5...

We bought this scooty not more than 10 months ago..and BATTERY got damaged within 5 to 6 months we got replaced it in one month but not our model battery rather something temporary basis which also work just and just for 4 days .WAOO GREAT NA 🙏🙏 now dealer says I don't know I don't know .WHAT IS THIS GOING ON ?
WE WOULD HIGHLY RECOMMEND TO ALL OUR PEER GROUP NOT TO BUY HERO ELECTRIC SCOOTY COMPLETELY WASTAGE OF 60, 000 WHICH...

Respected sir & madem
I booked Hero electric optima hs 500 er (white). On advance booking. We arranged 50% of cash and 50 % loan they arranged on 31/10/2020. In the showroom (SRI GURU PRANAA MOTORS HERO ELECTRIC BIKE. (1/71, KRISHNAGIRI MAIN ROAD, (OPP MAHINDRA TRACTOR) OLD DHARMAPURI. DHARMAPURI.635701.) Then we are going today they are not arranged no loan . They will telling net cash only not arrange the loan is not possible telling...

Respected sir, we suresh kalluri purchased Hero NYX model on aug 20 at vizianagaram shop, AndhraPradesh, I was rarely used this bike, suddenly it was not started, it gave to showroom vizianagaram still 05 oct 20 not repair, pls solve my issues and repair my bike are return my payment back. Thanking you...

1 year ago I did Hero Flush Purchase. Last 1 month the battery does not work. The dealer did not comply but he says that if you do not get the battery from Hero Company then I have to start. Now help me. Then I have to complain to Customer Suresh Kendra....

My name is Tarseam. I am from jammu. I buy a new hero optima hx dual battery from kunjwani, jammu 6 days ago. It cannot run from battery 1...

Battery Socket is become loose, mechanic didnt perform right work charged me 150/- for visit and dint repaired the socket insted attached a piece of wire between connector and and socket, when called they take 3 days to respond...

Hello E-Hero Team,

I am facing a serious issue with my dealer regarding my e-hero bike. I have faced battery issues and reached the showroom and dealer.

Technical team said we can't resolve it now, it will take time. It may need to change the battery. I have handed over my bike on "01/10/2020". After that they didn't update anything they said for very silly reasons like no power we are not able to test. After...

I had given my li battery of my scooty flash e5, to the ranchi, lalpur hero moto electricshowroom for replacement after checking he sent the battery to company, bt after one month neither i nor showroom have any information about the baatery when i will get my battery.
So please give us information soon.
Thank you
Ajay kumar
Ramgarh cantt jharkhand
Mob-[protected]...

I bought hero electric photon plus bike 3 months before at Kerala. At first the bike was working as expected. Maximum speed I could reach was upto 45 kmph. But now it is not at all easy to ride anymore. It's getting stuck and is very slow while riding. The maximum speed I could reach is about less than 30 kmph on flat road. On slopes, the speed reduces to 6 kmph and it's way less than how it was performing before....

I am a permanent residence of Dist-samastipur, Bihar.i was going for inquiry for optima model of hero electric.Its awkward moment for me when i saw that in same district in two different dealer and sub dealer fixed its variable price.like dealer fixed it on 66k and sub dealer fixed it on 72k .i was complaining about this on samastipur dealer but his irrational behavior like he say- lena hai to lo nahi to bhago(in very rude sense) that allow...

Dear sir
Mene hero electric scooter NYX 5G 2018 diwali ko near sbi bank adarsh nagar ajmer se purchase kari lekin mujhe abhi tak scooter ki RC nhi mili.M bhilwara ka rhne wala hu m bhut baar ajmer shorum m ja chuka hu par mujhe RC nhi mili.or bhut baar call b kar chuka hu par mujhe koi response nhi milta.mujhe highway par bina RC or vehicle no k scooter chalane m bhut problem hoti h.RC SUNIL KUMAR YADAV k name ki h.
Add- BHAWANIPURA,...

I purchase hero flash electric sector on vide invoice no.[protected].08.2020 at mexx world 76b. New alipore kolkata - the battery control display is do not show in display bord. Ebike flash silver...

Recently I bought photon electric vechicle, but till now I didt take delivery, but two days I did demo, based on my experience conveying this message, the vechicle cost is 82000, first of all why I have choosen a hero means, beacuse of brand value but after bought this bike it's not value for the money they told the vechicle speed is 55 but if the charge is full it go 55 but after 10 to 15 km crossed the speed was 52 slowly it's comes down...

I paid a booking advance of 2999.00 (non-refundable) through their website. I ask a few questions regarding the nearest dealer, Shipment delivery status, etc. But they did not reply....

My Hero Electric scooter battery is not working properly and dealer is not filing complaint against it plz help me...

I have purchased Hero Electric Flash E5 on 17-Sep-2018.
My battery got bulged and cracked. I have reported to the service center chennai and the battery was sent for warranty replacement. I am informed that 3 weeks of time my battery will be replaced, but now 6 weeks gone still battery is not replaced. Sent mails to ccare.[protected]@heroeco.com,
info.[protected]@heroeco.com, [protected]@heroeco.com.
I received a call that...

गाड़ी की डिस्प्ले ऑन रहती है उसके बाद भी यह स्पीड नहीं पकड़ती यानी कि चालू नहीं होती...

Hero electric photon scooter not run properly from date of purchase Jan 2020 from Amravati Nandagaon peth city land dealer cannot satisfied about problem pls make replacement of vehicle...