Claimed

Hero MotoCorp Complaints & Reviews

1
Updated: May 7, 2024
Complaints 6255
Resolved
257
Unresolved
5998
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Hero MotoCorp reviews & complaints page 207

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
devpolo
from Hyderabad, Telangana
Apr 27, 2018
Report
Copy

local made plastic

Address: Hyderabad, Andhra Pradesh, 500017
Website: www.heromotocorp.com

Am using glamour125cc bike past 3 years. Where the plastic is present that place of hooks or screw points and whole plastic braking automatically.
The seat is also very week. I don't what type of quality they maintained.
In hero the plastic is very bad. And the service also. Every one saying that... The plastic is like that only in service centers and the area manage hyderabad, kukatpally mr. Raghu also zero subject on plastic...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajesh singaria
from Udaipur, Rajasthan
Apr 26, 2018
Report
Copy

hero maestro

Address: Ajmer, Rajasthan, 305901
Website: rksingaria@gmaill.com

Sir meri gadi ki service 4 se 5 baar krva chuka hu lekin meri kuch problems hai jo thik nhi ho rhi
No.1 trip adviser bilkul kharab lag rha hai
No.2 chabi jab bhi lagata hu ab toh disply par chabi blink krti hai or fhir gadi chalu nhi hoti

Sir me parsan ho gya hu abhi gadi 12000
Chali.
Or abhi 5 year ki warnty hai fhir problem me kese face kr skta hu
Sidhi si baat hai. Gadi juldi thik honi...
Helpful
Found this helpful?
1 Comment
Report
Copy
G
Guru Devaramani
from Bengaluru, Karnataka
Apr 26, 2018
Report
Copy

scratches on the new bike while delivery.

Address: Bellary, Karnataka, 583134

I recently purchased (On 20th of may) new passion pro bike from authorised dealer in our place and i have not got the invoice copy from the company yet. But while buying bike they gave me a estimation slip refering which i paid the full amount (In cash) before taking the delivery.

In the estimation they had charged us 500 rs extra saying it as transportation fee as our place is a town also he said that they also would be charged...
Helpful
Found this helpful?
1 Comment
Report
Copy
G
gauthampvn
from Hyderabad, Telangana
Apr 26, 2018
Report
Copy

hero maestro edge (2017 model) engine problem within one month of purchase

Address: 500072
Website: heromotorcorp.com

I purchased a hero maestro edge bike (2017 model-engine number: jf33abh4l20185;chassis number: mbljfw018h4l19276) on 18th march 2018. The bike started abruptly stopping on the road after 300 kms. Of travel. The bike was given for service to shivaa automobiles hero authorized sales and services, kukatpally, hyderabad on 21/04/2018. Neither the mechanic nor service engineer from hero motor corp was able to detect the problem after 2 days of...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
Devender Tehlan
from Noida, Uttar Pradesh
Apr 25, 2018
Report
Copy

start up issue

Address: Jhajjar, Haryana, 124507
Website: devendertehlan1@gmail.com

Sir i purchased hero maestro edge one month before from sathvik hero, bahadurgarh, jhajjar. Sir the scooty have start up problem. I complained to the dealer. One time the service person visit to my home, he start the scooty but he said he will take the scooty to service centre and short out the problem but he didnot come. Now neither the manager or g m take interest to talk to me regarding the problem. The service is pathatic. Please do some...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Krishna Acharya K
from Namagiripettai, Tamil Nadu
Apr 24, 2018
Report
Copy

pathetic service

Address: Bellary, Karnataka, 583101
Website: www.heromotocorp.com

Hi,

This mail is regarding pathetic service given by annapoorna motors at ballari service centre.

I am a customer, purchased hero mastro edge on 2017 august, after 3rd free service i was facing a pickup and vibration on accelerating the vehicle at startup.
After this at my 4th service i asked the service person about this issue and even the superior have done trail with my vehicle, the thing is after...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
Ashutosh Pratap Tyagi
Apr 24, 2018
Report
Copy

parts not dispatching after 12days to dealership

Address: New Delhi, Delhi, 110032
Website: www.heromotocorp.com

I had given my scooty on 12 apr'18 under an insurance claim, next day i got the insurance claim approval from surveyor, dealership ordered the parts, several emails i dropped to nodal officer @ [protected]@heromotocorp.com but no reply from hero motocorp and no parts dispatched to dealership, very dissatisfied, now i am repenting that why i chose hero. I should have purchased another one, i will never purchase hero brand....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohan144
from Etawah, Uttar Pradesh
Apr 23, 2018
Report
Copy

start problems of duet vx

Address: Mathura, Uttar Pradesh

I, mrs alka agrawal, resident of mathura uttar pradesh, bought a duet before one and half year. From last 2 months it does not start neither by self nor by kick. I am a working woman so can't go to workshop quickly to show this problem. It has been shown 3, 4times in 15/20 days. But no satisfactory solution. Please help me in solving this issue as soon as possible.
Waiting for your response.
Thanks. Our mail is [protected]@gmail.com....
Helpful
Found this helpful?
2 Comments
Report
Copy
P
Purushottam Lashkare
from Akola, Maharashtra
Apr 23, 2018
Report
Copy

mileage

Address: Jalgaon, Maharashtra, 425401
Website: puru1975@gmail.com

Dear
I have purchase splender ismart 110cc
on date of 30.11.2018 but as per your suggested guidline its model has failed
It has milage only 53 & you have sugessted 80
Noise problem in engiene within 6 month
Your service provided has giving good service but engiene noise problem has not solved.
Please return half price to me because its has very low product as compair to cost....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
AAkhatri
from Mumbai, Maharashtra
Apr 23, 2018
Report
Copy

maestro edge

Address: Thane, Maharashtra, 421301
Website: Hero motocrop

My name is amit khatri i had purchased maestro edge from ulhasnagar.. After a week i was on the way to office on badlapur highway my bike stopped suddenly after making some noice. I was hardly 380 kms used in running. When i bought it in a garage they said its head top cover o ring is broken and all the oil is leaked out.. Service centre was in kalyan aprox 15 kms far from the place i was.in garage o ring was not available so he joint it...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Anil jain 1972
from Korba, Chhattisgarh
Apr 21, 2018
Report
Copy

hero duet.. repeated fuse failure and poor quality service and misbehaviour of dealer.

Address: Indore, Madhya Pradesh, 452009
Website: consumer forum

This is to inform you that i bought hero duet a year ago and i am facing many problems. I had been to your service centre from where i had bought this vehicle (Sukhmani automobiles annapurna indore) every alternate or two days fuse gets fail and we have to travell all way along to get it repaired. The vehicle had been kept at the centre for 2 days for full check up and problem analysis. But after two days the same problem is there. The milege...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
shashank1985
from Gurgaon, Haryana
Apr 21, 2018
Report
Copy

very bad service & bad sales people

Address: Gorakhpur, Uttar Pradesh, 273004

I have purchased duet from mb gorakhpur up, the service and marketing is very poor. At the time of delivery the sales people not provide me service book, insurance, tool kit & i am still waiting for that document, employees of the dealership is very misbehavior they are always reedy for fight with customers it will be repaired during service, when i went they are kicking the same like football. Because i dont have service book,
This...
Helpful
Found this helpful?
1 Comment
Report
Copy
G
Gardas Kuber
from Nizamabad, Andhra Pradesh
Apr 20, 2018
Report
Copy

hero bikes

Address: Nizamabad, Andhra Pradesh, 503001

Hello sir/ maiden
I am from south hyderabad we do not understand why latest hero bikes given direct head light on in our country most of the people who are buying new bikes are not satisfied because of direct day light especially in south there is high temperature we think this operation is failed and the bike rates are expensive and not providing mrf or ceat tyres hero moto is giving tvs tyres

Most accidents are occuring...
Helpful
Found this helpful?
1 Comment
Report
Copy
B
Biswajit Bagdi
from Kolkata, West Bengal
Apr 20, 2018
Report
Copy

staff cheated costume

Address: 713101

To,
The service manager
Hero moto corp ltd.
Kolkata-700091
Dear sir,
On 23.02.2018 i bought a auto glaze (Teflon) and staff service performed at rudra automobile pv. Limited. Burdwan, west bengal - 713104 state code -19.
Unfortunately your product and service has not performed, i am disappointed because your staff told me purchase time one time pay teflon fee rs. 350 and 1 year free of cost...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
sivakumars86
from Khammam, Telangana
Apr 19, 2018
Report
Copy

hero services center - worst services & spare parts bill high rates

Address: Kurnool, Andhra Pradesh, 518360
Website: www.heromotocorp.com

Geethika motors, yemmigaur, kurnool dist, andhra pradesh.

This services center is worst servicing. Cleaning not god. 101012-nitrogen filling not installing. But services charge entry. Unknown extra charges entry. Me only suffer. All service bike owners also suffering. Management members not giving respectable for servicing people. They not good fitting and services, etc. Time waste and money loss....
Helpful
Found this helpful?
3 Comments
Report
Copy
V
vinod_0923
from Delhi, Delhi
Apr 18, 2018
Report
Copy

dealer refused for warranty

Address: New Delhi, Delhi, 110015

Dear sir
Today i visit to upper india dealer (New delhi 110015) for vehicle checking due abnormal sound from gear box but dealer denied for warranty but we have 5 year warranty. Dealer saying contact to sale dealer but we done all service timely.
Kindly do positively action
Thanks

Vehicle no - dl11sm5811
Name o[censored]rvashi (Pritam singh)
[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sameer9xm
from Noida, Uttar Pradesh
Apr 18, 2018
Resolved
Report
Copy
Resolved

bad servicing of bike

Address: Gautam Buddh Nagar, Uttar Pradesh, 201306
Website: www.heromotocorp.com/en-in

I purchased two bikes (Glamour i3s and splendor plus) from hero showroom located at main dadri road, salarpur noida.
The bike has not even completed two months and it has started showing its after effects.
During first servicing i informed the service engineer about the problem of "i3 s" light been at "always on position" but the issue was not resolved and now after second servicing the complete led display has disappeared and...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Patil m. m.
from Pune, Maharashtra
Apr 26, 2018
Report
Copy

paint defect

Address: Kolhapur, Maharashtra, 416211

Dear Sir,
My two year old motor cycle chassis No 14147 and vehicle Number MH-09 DY2222. my Splender Vehicle Model is February 2016
This is to note you that color of my vehicle feuded. Please see the sent attached photos. From last 6 months ago paint defects.
So it is my complaint kindly note it.
do the needful
regards,
M.M.Patil
[protected]...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
DrAmit Tripathi
from Vellore, Tamil Nadu
Apr 16, 2018
Report
Copy

regarding bad response for service in bharath hero service centre, kr pyramid, bangalore

Address: 560036

I have left my vehicle hero honda hunk regular. No. Tn 24 d 3108 in bhagath hero service centre on saturday morning 14th april, 2018 and supervisor sandeep and ravi assured me to give back my vehicle fully serviced by monday 16th april, 2018 morning but my vehicle till now not serviced and supervisor sandeep and ravi is not taking any responsibility for that. I had to transport my vehicle to gujarat today evening but i can't because they...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
SANJUhannah
from Guwahati, Assam
Apr 15, 2018
Report
Copy

extreme bike key recognition problem

Address: Bongaigaon, Assam, 783380

The keys are some times not detected for longer periods. This happens anytime, even after running for several minutes, if i switch off the key and then try to restart, the keys are not detected and bike does not start. It is very annoying and i m facing much trouble with this bike. I visited service center but no positive results. Kindly help in solving this problem...
Helpful
Found this helpful?
1 Comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR