Claimed

Hero MotoCorp Complaints & Reviews

www.heromotocorp.com/en-in

1

Updated: May 7, 2024

Complaints 6257

Resolved

257

Unresolved

6000

Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Motorcycles & Scooters

Hero MotoCorp

Recently resolved complaints

View all complaints

Negligence for your team

Xpulse 200 4v motorbike parts failure and technical support from hero authorised service centre

Spare part not available whole India in any hero spares

Regarding the service defect

Before release my NOC details correct all details

Most useful reviews

Fuel pump issue in My Xpulse 200.

Request for duplicate invoice

Key problem of maestro edge

Customer service not satisfied

complaint for hero maestro edge

Defective product sold by company

Featured stories

Not received Temporary registration from local dealer for Hero Super Splendor XTEC which was purchased on 12-05-2023

Defective product sold by company

Refund not done of Rs 100000/

Hero MotoCorp reviews & complaints page 4

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: KANHA MOTORS PRIVATE LIMITED 9B/, SARDAR PATEL MARG CIVIL LINES ALLAHABAD 211001 STATE NAME : UTTAR PRADESH, CODE : 09

Sir, I had purchased Hero Honda Splendor Plus bike 1 day ago, the bike broke down the next day itself. Your Honda showroom owner is doing fraud. The name of Honda showroom owner is Kanha Motors Pvt. Bought the bike just a day ago and when we took the bike out towards the civil lines, the bike was not running, the bike was not running on starting, its clutch plates etc. were all burnt and the kick was not working. The one which was booked...

Helpful

Found this helpful?

Write a comment

Address: Visakhapatnam

I've purchased a bike from Hero GLAMOUR XTEC-DRUM-SELF-CAST with registration Number AP39QM8034 and chasis number MBLJAW212N6F25885and Engine Number JA07AFN6F00905 on September 2022 the bike has roamed around 25000km and now I have an issue with battery of the bike and the battery was in warranty but the service center people are denying to claim warranty of my battery they are asking to pay money for the battery ammount of 1350/- for a new...

Helpful

Found this helpful?

Write a comment

Address: Kurnool

Some where down the line in 5-7 Months from now, we had bought a new Hero Pleasure Plus. But surprisingly the vehicle (Button Mode-AUTO) doesn't start i[censored]nattended for a day or two. Complained several times, but final solution is yet to be received. Tired of this issue.

EVEN ORIGINAL RC from RTO IS NOT ARRNGED TILL DATE FOR US....

Helpful

Found this helpful?

Write a comment

Address: CHITTOOR

I bought a new Hero Duet in 2018 March month . I am facing starting issue from the past two years . I communicated to technician at the time servicing in service center. but same issue happening. last two weeks my bike not starting . i info the service center but he is not proper responses . please return back of this vehicle....

Helpful

Found this helpful?

Write a comment

Address: opp movie star, Ram Mandir Rd, Mumbai, Maharashtra 400104,

Hello Sir/Ma’am,

I’m Klester Fernandes, owning Hero Xpulse 200 Bs6 since 2021 September,

My bike’s fuel pump stopped working on 6th May 2023 at my residence,

Got in touch with authorised Hero service center,

Nidhi Automobile - Hero MotoCorp
opp movie star, Ram Mandir Rd, Mumbai, Maharashtra 400104,

Towed my bike and took it to the service center which...

Helpful

Found this helpful?

Write a comment

Today I went to shri automobile near rampur tiraha muzaffarnagar up to check up my new bike (splendor plus bs6 2023)
There in the agency they checked out my bike and exchange my bike's engine parts that was not working properly for that they charged 200 rupees.
When I asked to them that my bike's guarantee is still remains for 4 years and 6 month so there is no charge should be for these parts
For the evidence purpose...

+2 photos

Helpful

Found this helpful?

Write a comment

Today I went to shri Balaji automobile muzaffarnagar to repair my bike (splendor plus bs6 2023)
My bike guarantee is still remains
There in the agency they checked my bike and exchange damaged parts of engine for that they charged 200 rather than my bike's guarantee is still remains for 5 years and even they did not mention this amount in the bill.
For evidence proof purpose i tried to shoot video but some of employees...

+2 photos

Helpful

Found this helpful?

Write a comment

I purchased a Bike Hero HF Deluxe from HERO RBS Naubasta KAnpur Nagar, in the month of Feb. 23 but RC of such bike is pending. i am trying a lot of time but agency denied that RC not generated by department.

Bike No. UP78HE2976

plz resolve the above issue as soon as possible....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: 5/233c, sarathamanilayout, Udumalpet - 642126

I have a complaint about your scooty. I have not satisfied the hero scooty. I like a hero company so I have bought the scooty. But we have a daily basis issue in the scooty. Starting trouble. Very upset with the scooty. I have too much irritating the scooty. I am not interested in the hero brand now. The very worst part in my life is the scooty when I start entering the life.I have returned the amount for the scooty. We have to buy a cycle...

Helpful

Found this helpful?

Write a comment

Address: Sriganganagar

Sir me ye batana chahta hu ki hero motors ki service bhaut bekar h kuki mujhe mere products ka claim nhi Mila blki hero motor 5 years ki warrenty deta h hero ki bike automatic khrab ho jati h aaj meri bike apne aap bnd ho gyi jb company me dikhaya to bolte h iska lock khrab ho gya fir bolte h ki iski wiring khrab ho gyi or khte h ki apko hm iska claim nhi denge kuki aapne service nhi krvai isliye jbki mene 2 bar service krvai h mene bike...

Helpful

Found this helpful?

Write a comment

Address: 3-1-478,nimboliadda, kachiguda

If am raised the complaint no one has responding if the my query not resolve ican write a review bad rating it will be reflect the company reputation

Iwill wait for tomorrow if the my query is not solve ican raise the complaint consumer court also...

Helpful

Found this helpful?

Write a comment

Address: 3-1-478,nimboliadda, kachiguda

One of the best ever seen this type useless service venkateshwar motor service center RTC x road
No response either manager nor service staff waste service...

Helpful

Found this helpful?

Write a comment

Address: VENKATESHWARA MOTORS,HERO SERVICE CENTER 1-8-669/1,AZAMABAD, OPPOSITE BUS BHAVAN, RTC CROSS ROADS, HYDERABAD,HYDERABAD 500020

I am Avinash Nair my mobile number is [protected], i am from hyderabad recently i gave my Hero Passion Pro i3 110cc vehicle number TS 20B 4132 bike to venkateshwara motors hero service center which is in hyderabad rtc cross road, i gave on 15/04/2023 saturday evening person name is Mr.Srinivas Moble Number is [protected], as my vehicle stoped and had starting problem so i gave to the service center the person who collected said as it is evening...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Dombivli, Thane, Maharashtra

I had purchased my xpulse 2004v in Feb 22, the bike was working very well, was serviced on time, still suddenly it stop working.
After getting it checked the problem was with fuel pump, it's a shock that within a year it's breaking down infact of taking all measures.
The part was ordered by my nearest service center on 6/04/23 now it's more than 20 days still they haven't received it, I am not able to repair my bike till date...

Helpful

Found this helpful?

Write a comment

Address: Khanna service centre hero... C-122, Mayapuri Industrial Area Phase II, Mayapuri, New Delhi, Delhi 110064

Dear hero

I have written this letter to inform you that I have
handovered the bike to the khanna automobile workshop after an accident for repairing on my insurance policy on 04th April, 2023.
I was told that It may take about 7-10 days, for which I have planned to manage my conveyance.

But today, It has been more than 20days since I handed over the bike, but you do not seem to care to revert back...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Khanna service centre hero... C-122, Mayapuri Industrial Area Phase II, Mayapuri, New Delhi, Delhi 110064

Dear hero

I have written this letter to inform you that I have
handovered the bike to the khanna automobile workshop after an accident for repairing on my insurance policy on 04th April, 2023.
I was told that It may take about 7-10 days, for which I have planned to manage my conveyance.

But today, It has been more than 20days since I handed over the bike, but you do not seem to care to revert back...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Tanishka Motors, Bangalore

I had purchased the vehicle about 2.5 years back, and my motor stopped working. I had asked for a motor replacement about a month back, and the motor hasn't arrived yet. It has been a month, and my scooty is still in service center. No updates. No way of reaching out because the helpline number is useless . No one picks up. The service center people donot respond. Extremely bad service and very inconvenient. Utter disappointment....

Helpful

Found this helpful?

Write a comment

Address: Surajpur gb nagar

Up16al2751 serviced on 21/04/2023 told engine sound that problem was not solved but a new problem arised chain highly straiched resulting ghasr ghasar like sound is produced...

Helpful

Found this helpful?

Write a comment

Address: vedaranyam

Website: hero motor

I bought a new vehicle last year 2022 September month . after taken delivery the bike we are facing starting issue . at the time servicing my bike in service center. but same issue happen two or three day . last two weeks my bike not starting . i info the service center but he is not proper responses . please return back of this vehicle your side free of cost . i love the hero brand bike so we are purchase the bike . but . after this incented...

Helpful

Found this helpful?

Write a comment

Address: Ranchi

My glamour motorcycle JH -01-DA-4298.
I had taken extended warranty of 5yrs.
In steed of that workshop is not ready to provide warranty benifit.all service at time, only during covid 19 years the service not done but that time vehicle also not run.
Later I done two services and no engine problem, in last 3 days sound come from either tapid or piston.
When I visit workshop they refuse to give warranty.
Kindly...

Helpful

Found this helpful?

Write a comment