Submit a Complaint
Claimed

Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

www.hindustanpetroleum.com
2.1
Updated: Jan 30, 2025
Complaints 3742
Resolved
1529
Unresolved
2213
Good! Hindustan Petroleum Corporation [HPCL] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Hindustan Petroleum Corporation [HPCL] step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Hindustan Petroleum Corporation [HPCL]

Having problems with Hindustan Petroleum Corporation [HPCL]?

File a complaint and get it resolved by Hindustan Petroleum Corporation [HPCL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Gas Stations
Hindustan Petroleum Corporation [HPCL]

Recently resolved complaints

View all complaints

Most useful reviews

185
fraud ad hpclis
42
non delivery of gas message received
28
Failed delivery attempt

Featured stories

Fuel filing cheated

Hindustan Petroleum Corporation [HPCL] reviews & complaints page 184

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Basanta Kumar Nayak
from Kolkata, West Bengal
Jan 22, 2008
Resolved
Report
Copy
Resolved

HP Gas booking systems and customer care is very bad!

I deposited all the money for the new gas connection on 6th jan,2008 from the KANCHAN FLAME dealer code 394920
,but till now i have not get the Cylinder and whenever i tried to phone the concearn people they are not receving the phone ,they disconnect the phone .If luckly connect they behave rudly and told no gas is available .
But the fact is that they are selling the gas in black with his relatives.

I don,t...
Helpful
Found this helpful?
46 Comments
Report
Copy
S
sahdiul shaikh
from Mumbai, Maharashtra
Jan 21, 2008
Resolved
Report
Copy
Resolved

customer care and phone system is very bad...

many times call on hp gas booking but not response .....
Helpful
2 other people found this review helpful
2 found this helpful
111 Comments
Report
Copy
S
shri krishna thakur
from Pune, Maharashtra
Jan 21, 2008
Resolved
Report
Copy
Resolved

Delivery problems

hello sir
this is shri krishna thakur consumer no.605461. i have placed order for cylender refilin[protected]. the lady who picks up the phone does not respond to the call. plz help me...
Helpful
Found this helpful?
2 Comments
Report
Copy
Tamal Chandra
from Guwahati, Assam
Jan 21, 2008
Resolved
Report
Copy
Resolved

Non-delivery of Gas

From:
Tamal Chandra
Majhirhat, Santipur,
(2nd floor of Bhoumik Medical
near Old Nivedita Nursing Home)
Mecheda, Midnapore (East)
West Bengal

To
The Officer-in-Charge,
Customer Grievance Cell,
HP (Gas)Corporation Ltd.

Sir,
I am a consumer of HP GAS, My consumer No. is 663795, our Area Dealer is Maa Bhavani HP Gas Sels Corporation, 55/467 Manik...
Helpful
Found this helpful?
21 Comments
Report
Copy
B
Binay Kumar
from Mumbai, Maharashtra
Jan 20, 2008
Resolved
Report
Copy
Resolved

Late delivery of LPG filled Cylinder

Dear Sir,

we wish to inform you that we are resident of Shalimar Garden Extension -I, Sahibabad ,Ghaziabad-UP and user of HP gas . In our Area Panwar Gas Agency is authorized for HP Gas (LPG -domestic uses) Distribution.

Every Year particularly in winter season we get our cylinder delivery in not less than 20 days and they take net booking 21 days after delivery of the cylinder. i.e our next cylinder delivery...
Helpful
Found this helpful?
7 Comments
Report
Copy
S
sanddep
from Mumbai, Maharashtra
Jan 19, 2008
Resolved
Report
Copy
Resolved

against hp gas dealers

respected sir we face a big problem that dealer in our area are giving tea packets forcefully with residential gas cylinders. we have to pay 20/- rupees extra for each cylinder. and if one refuges to have that tea packet than they donot give us cylinder too. i hope that u will take necessery steps as soon as possible thankig u . whole locality...
Helpful
Found this helpful?
5 Comments
Report
Copy
N
Nirmal Singh
from Ludhiana, Punjab
Jan 19, 2008
Resolved
Report
Copy
Resolved

Non Delivery of Gas Cylinder after booking

i am facing very big problem from my HP GAS Distributor.Every time they delay to replace full cylinder. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP.I book the gas last 22/12/2007,and still date our gas cylinder not deliverd. My Gas Agency Distributor code is 963790.Distributor name M/S Amar sons gas services,Amrik singh road,near Silver Star hotel,BAthinda(Punjab)-151001.br...
Helpful
Found this helpful?
15 Comments
Report
Copy
A
ankita anand
from New Delhi, Delhi
Jan 18, 2008
Resolved
Report
Copy
Resolved

phone not responding

consumer no:694435
agency :south delhi gas agency,sheikh sarai

the agency's phone has been engaged for the past four days.
does one have to go the gas agency each time to get a delivery?if the phone does not work,it should be disconnected rather than continuing to possess the number.it is just a way to waste the government's money,which is actually our money....
Helpful
Found this helpful?
8 Comments
Report
Copy
P
princefarhaan
from Hyderabad, Telangana
Jan 18, 2008
Resolved
Report
Copy
Resolved

Don't pick up phones, Delay in refill

Of all the products and companies that I have dealt with in my life. I have found HP Gas (Ajith Enterprises, Jeffriguda, Mehdipatnam) to be the worst and the most pathetic of all of them. They would put all the other government departments to shame in their patheticness. All the other governmental departments should bow down to their high handedness and their sadistic pleasure in witnessing the plight of their customers. the complete details...
Helpful
Found this helpful?
3 Comments
Report
Copy
S
sanjay kumar
from Mumbai, Maharashtra
Jan 18, 2008
Resolved
Report
Copy
Resolved

HP new connection

Dear Sir,

This has reference to above subject that I am a resident of Jahangirpuri(H-1/199 jahangir puri Delhi 110033 has been seeking a new Gas connection for my domestic purpose. My area comes under M/s Smrity Gas Agensy Dealer in the name of Mrs. Kaushalya Devi. I have been misguided by the concerned Dealer due to non-avaolability of new connections.

Hence, I request you kindly register my complain and necessary...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Ambarish Deshpande
from Mumbai, Maharashtra
Jan 17, 2008
Resolved
Report
Copy
Resolved

Not giving new connection

Hi,

I am trying to get a new connection from HP Gas Agency in Pune namely M/s. Pratap Gas Agency. First they insisted to buy a new stove from them. Then they sent one person for inspection and looking at the stove in my home they said you already have a connection.

As per a ruling by MRTPC (Monopolies and Restrictive Trade Practices Commission) these agencies or LPG distributing companies can not force the customers...
Helpful
Found this helpful?
7 Comments
Report
Copy
M
Mrs Bijalaxmi parija
from Bhubaneshwar, Odisha
Jan 16, 2008
Resolved
Report
Copy
Resolved

Shoddy customer service and offensive behaviour of staff

We have two HP gas connections in our house and have been booking the gas from HP dealer, Smruti Gas Agency, Forest park, Bhubaneswar. The service provided by the said agency is quite shoddy and they never give proper information. Although we agree with the company rules the behaviour of the staff is extremely rude and offenssive. They are simply not bothered that they are service providers and make the consumers feel as if they are doing...
Helpful
1 other people found this review helpful
1 found this helpful
20 Comments
Report
Copy
P
Priya Ranjan Kumar
from Mandleshwar, Madhya Pradesh
Jan 16, 2008
Resolved
Report
Copy
Resolved

double cylinder

I have transferred from the Delhi, I have contatcted many time to my HP Lpg cylinder distributors but they make no any response by saying that next time. Since August 2006 to till now I am compailed to registerred the complain. Kindly make necessary arrangemet to provide me double cylinder facility. I am facing much problem keeping one cylinder connection....
Helpful
Found this helpful?
Write a comment
Report
Copy
B
biswajit samaddar
from Jamshedpur, Jharkhand
Jan 15, 2008
Resolved
Report
Copy
Resolved

No door delivery service in my area!

Hindustan Petrolium Gas
No door delivery service in my area.
sir,
this is to inform u that i am a consumer o[censored]r product. my consumer number is 11813, the name of the distributer is CIPY Gas sevice,cross road no: 22,champia bagan,sidhgora,post: agrico,jamshedpur,east singhbhum,jharkhand.

sir ,
i want to say that i have booked gas one month ago(date: 11/12/2007) but i have not recieved yet. when...
Helpful
Found this helpful?
17 Comments
Report
Copy
S
sukh deo singh
from Giddarbaha, Punjab
Jan 14, 2008
Resolved
Report
Copy
Resolved

forced sale , transportation of cylinders on bicycle

Dear Sir,

This has reference to unfair and restricted trade practices adopted by the different gas agencies of district – Sikar, State - Rajasthan. News to this effect are published from time to time in different news papers. Indifferent attitude of the district administration towards the public grievances and their inaction further encourage them to indulge in such activities.

1. The agencies force...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
HARVINDER SINGH
from New Delhi, Delhi
Jan 12, 2008
Resolved
Report
Copy
Resolved

CONTRADICTION FOR GAS BOOKING AND DELIVERY.

To whom so ever it may concern.

It is to make a regrous complaint against the HP Gas distributor in Faridabad i.e. M/s. Sumit Enreprises, Shop No.188, Main Market, Sector-7A, Faridabad[protected]/2)240555.
There is no system of booking viz delivery of the gas cylinders as well as the Front Desk People treat in worst kind of behaviour.

We would request you to address this issue with proper department/divion...
Helpful
Found this helpful?
5 Comments
Report
Copy
N
Narender Pal Singh
from New Delhi, Delhi
Jan 10, 2008
Resolved
Report
Copy
Resolved

Tel always busy, Delayed Delivery, Underweight Cylinders, seals Tempered

I had to book gas cylinder but all my attempts(about 100) through out the day on 03.01.2008 to book the cylinder on telephone proved futile & I had to personally go to the agency on 04.01.2008 to book the cylinder. The deliveryman Mr. Rajesh came on 11.01.2008 only & all the cylinders he was carrying were found to be under weight & seals broken/ tempered. On questioning he said we are receiving cylinders in this condition only....
Helpful
Found this helpful?
1 Comment
Report
Copy
M
mithilesh kr gupta
from Delhi, Delhi
Jan 8, 2008
Resolved
Report
Copy
Resolved

delay in supply

i live at panchkula(haryana).i have booked refile on 5th january2008.on booking they always say that u have to wait for 1week as there is shortage of gas.is it true?if so,then there must be a solution/public notice to book there gas in advance....
Helpful
Found this helpful?
58 Comments
Report
Copy
S
sanpro
from Kolkata, West Bengal
Jan 8, 2008
Resolved
Report
Copy
Resolved

Delivery boys are indulge in pilfering gas from a cylinder,

Delivery boys are indulge in pilfering gas from cylinder.

They used to sale gas cylinder over price thn the actual.

I am from Ghitorni, Delhi can u take action agst them...
Helpful
Found this helpful?
1 Comment
Report
Copy
B
Bhausaheb Rakhamaji Khude
from Bengaluru, Karnataka
Jan 7, 2008
Resolved
Report
Copy
Resolved

booking gas after 21 days

Sir,

I am a customer of hindustan petrolium gas company and my consumer of SHUBHAM GAS AGENCY, CHINCHWAD, my consumer number is 616476. I have two cylinders but abovesaid agency refuse to book cylinder in every month instead I have two cylinders, and says to book cylinder after 21 days. I have 7 members in my family, so I had registered two cylinders but your gas agent said to book cylunder after 21 days. please give me the...
Helpful
Found this helpful?
2 Comments
Report
Copy

Related businesses

Indian Oil Corporation [IOC]
2
(13286)
GiveBestDeal.com
1
(2)
Bhadra Gas Agency
1
(63)