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Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

www.hsbc.co.in
3.1
Updated: Jan 17, 2025
Complaints 1103
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681
Unresolved
422
Good! Hongkong & Shanghai Banking Corporation [HSBC] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Hongkong & Shanghai Banking Corporation [HSBC] step up their efforts to fully resolve all complaints 👍
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19
reference code: {wclcs-10-204}, the hsbc bank of london parcel that contains an atm mastercard
5
receiving of mail from id hsbc. atm banking. uk@mail.com containing account information for fund transfer
5
Scratch card coupon guaranteed by HSBC

Hongkong & Shanghai Banking Corporation [HSBC] reviews & complaints page 8

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D
Dilip mayekar
from Mumbai, Maharashtra
Sep 21, 2016
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Cancellation of credit card

Address: Mumbai City, Maharashtra, 400097

My hsbc credit card no [protected] expired on august 2016. hsbc send me statement for primary card membership fee rs. 804.90. last two year i havent use hsbc card. hsbc threaten me to make payment timely otherwise your name will be include in default list & will report me to "credit information bureau (india) limited (cibil) my email - [protected]@yahoo.com
Please let me know the procedure for cancellation....
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S
Sharath Sharu
from Bengaluru, Karnataka
Aug 2, 2016
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Asking for personal details like otp

Address: 560014

Dear team,

Today i got call stating they are from hsbc (From the number [protected]). As per them, they quoted that i have not used my shopping points and it is about to get expired. They would be converting that amount and processing that as credit in my card. For this, as a verification, they verified the card number and date of birth. Later, they started asking for the cvv number and when i denied, they said the message...
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P
pintu.k
from Bangalore, Karnataka
Jul 9, 2016
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Hsbc credit card payment - cheque lost by hsbc

Address: 560001
Website: www.hsbc.co.in

Hi,

My name is pintu kumar and i work in bangalore.
I have a hsbc credit card which i was using the past 8-9 years now. I never had any problem earlier and i use to make all payments before time. But this time hsbc has somehow lost my cheque payment.

So, this is a complaint regarding hsbc credit card payment for the month of may-2016, for the outstanding amount of rs. 25422/-.
The bill was generated...
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P
pushprajdutta
from Chandigarh, Chandigarh
Jun 30, 2016
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My credit card a/c 4476 9299 9431 4307-showing overdrawn & excess charged

Address: Chandigarh, Chandigarh
Website: hsbc

Dear sir,
I am holder of hsbc credit card mentioned above. i took loan of rs 5999/-on 12emi. now their bills debit my emi also and add total amount of loan rs 5999/-is also shown added to my limit, thus showing my limit overdrawn and also they are charging overdrawn excessive charges and total harassment by calling me at least 10 times a day. i am a heart patient and these calls are total annoyance.
Please do solve my problem...
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A
arvindsharma9410
from Lucknow, Uttar Pradesh
Jun 6, 2016
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Money deducted but amount not credited

Address: Kanpur, Uttar Pradesh, 208001

Hello im arvind my account number [protected] in yes bank. My amount was deducted but it didnt credited on 1 june 2016. Please do needful call me [protected]. I went branch and registered complaint they told it will take 2 working days i am still waiting for refund please guide me how to raise my complaints i am already frustrated and i need ur help...
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Y
YcSud
Apr 9, 2016
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Not giving me my money

Address: none on website hide
Website: www.hsbc.co.in/1/2/homepage

I complained to the very top man. Instead of promising me my money, they are holding enquiries in a very casual bureaucratic way. I am informed, if the clients die banks try to keep the money by tiring out the next off-kins. Here I am not dead yet and look at the approach. Same old non-committal and no-solution answer, When banks cheat in this way, it is pathetic. U do not know where should one keep the money; may be in a safe deposit box?...
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Y
YcSud
Mar 29, 2016
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Torture getting my savings money out

Address: 20861

Guess what, HSBC's account manager, Som Nath, has refused to budge; I have to get the papers back; then I have to take them to an HSBC bank in USA; get all of them authenticated; DSL them back to them at cost of $100-200. After that, I must wait till they find another glitch. They are big time crooks. For God's sake, do not open an account with them unless you want to be leached and tortured and suffer an unrelenting stone wall. I will continue...
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Y
YcSud
Mar 29, 2016
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Making excuses for nine years and not returning my money

Website: www.us.hsbc.com

If I write all they have done to me, it will become a thesis. Here is a compy of my complaint to consumer affairs in USA. Indian Government should investigate all the complaints and close this bank.

Synopsis: I have a gut feeling HSBC won't return my money; these are excuses of the kind HSBC is notorious for making

My wife is in India for four more days and she took the application to the Greater Kailash...
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H
harishkk
from Bengaluru, Karnataka
Mar 10, 2016
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Personal loan

Address: 560043

Personal loan
25-feb-2016

Dear Sir/Madam,

I am Mr. Harichandra having a Personal loan Ac[protected] in HSBC bank. This loan is been from 10 months. When i had taken this loan no one explained or told me about foreclosure charges even thou I desperate said surely i will Pre close my loan account within 1year. Today i visited HSBC Bank MG Road Bangalore to pre close my loan account and i got this information...
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G
gandharav katyal
from Noida, Uttar Pradesh
Feb 20, 2016
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SSC fee status pending

Address: Ghaziabad, Uttar Pradesh, 201002

Respected Sir,

I did a transaction of Rs 100.85 through MOPSOTHDRCARD (HSBC Debit CARD) for ssc cgl Registration no. [protected] and amount is deducted from my account but still amount was not received by ssc.nic.in, please help it's really urgent


Thanks,
Gandharav Katyal
email : [protected]@gmail.com...
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M
Md Shakil123
from Mumbai, Maharashtra
Feb 11, 2016
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NOC update in cibil report

Address: Kolkata, West Bengal

My credit no.- [protected] and i have no dues.


I have got the NOC but it is not updated in the cibil report. So, I request you to update the Noc in the cibil report....
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M
Malu Makhijani
from Mumbai, Maharashtra
Feb 4, 2016
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Will not remove deceased wife's name from account

Address: Mumbai City, Maharashtra, 4000074

I am 76 years old and I live in USA and visit Mumbai in winter months.Last year I presented my wife's death certificate to HSBC to remove her name from joint NRE account.They said the death certificate, issued by state of New Jersey showed her name as Meera Makhijani as against account which showed her name as Mira Makhijani.I went back and got the cerificate reissued as Meera also known as Mira.They still will not remove her name.from the...
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F
Falak naz khan
from Noida, Uttar Pradesh
Jan 12, 2016
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Harassment regarding loan settlement, loan no. - 052355377220

Address: New Delhi, Delhi, 110026
Website: Www.hsbc.co.in

I took loan of 1320, 000 (thirteen lakhs twenty thousand rupees) in 2004, 29 September on floating. Now till 2015, April I paid my emi diligently without any delay but last year itself from may I have been submitting my request of loan settlement as soon as possible and the emi itself accounts to approx 19 lakhs. Now the bank executives are not giving any assured solution instead harrasing me by prolonging the process and sending the letters...
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D
dipender yadav
from Delhi, Delhi
Dec 29, 2015
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About credit card issue

Address: 110045

Dear Sir, I have submitted all documents and all enquirers completed but received no any information from bank and otter sides .So please provide credit card or any solution about this matter . thanking you. regd Dipender yadav...
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K
Kiran001
from Mumbai, Maharashtra
Dec 22, 2015
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Fraudulent transaction on my card

Address: Mumbai City, Maharashtra, 400089

Ref.No.[protected] I am HSBC credit Card Customer from last 6 year, on 25th June, 2015 I lost my Credit Card in China and it is used for fradulant transaction, For which I have made a complaint in 24 Hours with Credit Card Dispute Form, But till today my amount is not reversed in statement & amount goes on increasing every month with interest....
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L
Lakshmi Narayana Laghumarapu
from Bengaluru, Karnataka
Dec 16, 2015
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Hsbc credit card overlimit fee charged unnecessarily

Address: 560036

I have a credit card with HSBC, I have not crossed the credit limit stipulated by HSBC Credit cards division, but I was charged over-limit fee of 500/- and service tax of 14.5% on the over limit fee. This is even unfair practice. Please let me know if there is a way to avoid this unnecessary penalty on my account. this is my HSBC Cred Card # [protected]...
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N
Nabhajit Ganguly
from Kolkata, West Bengal
Nov 16, 2015
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Non-delivery of credit card statement

Address: Kolkata, West Bengal, 700017

Dear Sir,
This is for your information that, I have a credit card of your bank and the card number is [protected]. There is serious problem about the delivery of the account statement of the card to my residential address, which is given below:

Flat 11E, 11th Floor, Annapurna Apartment
224A, Acharya Jagdish Chandra Bose Road,
Behind Krishna Building,
India. 700017.

I...
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K
Kumar2307
from Bengaluru, Karnataka
Nov 16, 2015
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Credit card closure

Address: Bangalore, Karnataka, 560076

I had HSBC credit Card in 2008 and I was not using it, but there is written off amount of 40K is shown on my latest CIBIL report.
I went to HSBC branch in Basavangudi Bangalore and enquired about it and ask to close the it. THey asked me to first update the KYC details of my account. I have submitted application form alongwith the other documents.
but it has been more than 10 days and they are still no updating the details and...
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R
rvsrr
from Hyderabad, Telangana
Oct 31, 2015
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Given offer to convert to EMI but after the purchase they say it cannot be converted

Address: Hyderabad, Andhra Pradesh, 502032
Website: HSBC.co.in

I got a call from HSBC customer service, that I have an offer to convert any amount into EMI and offer is available till Nov 07 2015. So I made a jewellery purchase of Rs.70, 000. And when I called customer service for converting the purchase into EMI, they say its not possible for converting to EMI and they say they cannot do anything. Now I should be paying more interest unneccessarly. I wouldn't have bought it if I was not offered...
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D
dpskmrshm
Aug 27, 2015
Resolved
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Resolved

Overdue in cibil report even after loan account preclosure

Address: Jaipur, Rajasthan

Dear sir, I got personal loan from citi bank. My loan account no. Is[protected]. I have made complete payment of all instalment timely but still in my cibil report they shows dues. I am attaching all documents regarding this matter....
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