Claimed

Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

www.hsbc.co.in

3.1

Updated: Jan 17, 2025

Complaints 1103

Resolved

681

Unresolved

422

Good! Hongkong & Shanghai Banking Corporation [HSBC] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Hongkong & Shanghai Banking Corporation [HSBC] step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Hongkong & Shanghai Banking Corporation [HSBC]

Having problems with Hongkong & Shanghai Banking Corporation [HSBC]?

File a complaint and get it resolved by Hongkong & Shanghai Banking Corporation [HSBC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Hongkong & Shanghai Banking Corporation [HSBC]

Recently resolved complaints

View all complaints

Foreclose of loan in Feb 2021 but still CIBIL report shows open

Fraud in airline booking

Consumer finance loan account

Most useful reviews

reference code: {wclcs-10-204}, the hsbc bank of london parcel that contains an atm mastercard

receiving of mail from id hsbc. atm banking. uk@mail.com containing account information for fund transfer

Scratch card coupon guaranteed by HSBC

receiving of mail from id hsbc. atm banking. uk@mail.com containing account information for fund transfer

Hongkong & Shanghai Banking Corporation [HSBC] reviews & complaints page 5

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Pune, Maharashtra, 413102

Website: HSBC

Dear sir, we have purchased 50 shares of reliance from hsbc in 1988, paid all money, hsbc gave us shares in physical format, due to technical reason we couldn't transfer the same in one year, howvere in this time company managed to get the same dmat without original shares certificate in there own name
Now hsbc company is not returning our money back to us neither giving our shares
We are doing follow up from 2003, initially...

Helpful

Found this helpful?

Write a comment

Hai,

I have paid all dues of HSBC credit card in 2008 and haven't used the card .after that.
But still the bank people are showing as due and shown it as written off.
For getting home loan .I am now ready to pay the outstanding .
In March they the told 13000/-.even then I paid 5000/-and asked for final payment outstanding.
Now they are telling 21000/- still has to be paid....

Helpful

Found this helpful?

Write a comment

Address: Bangalore, Karnataka

Website: hsbc.co.in

My name is kushal manglam - [protected]. I have applied for the hsbc credit card on 21st july 2018 vide reference no. Sac/bge/ops/320298. Till now i have not received the credit card. On asking the status of my credit card application with the executive (His name is deep), every time he responds it's under process and it will take time. The executive (Mr deep) from hsbc bank is not providing the proper status and always asking for some more...

Helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra, 400614

I had been holding nri account and credit card from hsbc bank since 2002. My salary was being credited in the nri account and i had been investing in various options provided by hsbc.
I had been using credit card of hsbc and have been clearing dues in time, though it got delayed some times due to my travel but i cleared them with fines.
In 2017 i tried to clear my dues three time from my icici account, the payment went through...

Helpful

Found this helpful?

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: HSBC ATM

Dear team,

This is regarding my atm transaction which actually deducted money from my account but never gave me any cash. Now the bank is not paying it back.
My complaint reference on hsbc india site is : [protected].
They closed my complaint stating there is no issue from bank side.
As a customer i am surprised as to what am i supposed to do now. This can happen anytime to anyone. Atm's would just keep...

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu, 600042

Hello team,

Hsbc credit card statement finance charge discrepancy cc # 48xx xxxx xxxx 41xx

Hsbc bank are charging the interest in advance what i need to pay on sep6th 2018 along with last month outstanding.
After statement generation, 22 july i have purchased rs 76, 500.00 and this should be paid on before 06 sep 2018, however statement has mentioned need to pay the interest charge for rs 76500.00 as...

Helpful

Found this helpful?

Write a comment

Address: Gurgaon, Haryana, 122018

Hsbc india is the worst bank in india. My friend is having a horrible experience with hsbc right now. You guys have no clue what customer service is, your people lie, promise to call back and never call back. Your departments don’t talk to each other and a problem has to be explained multiple times to multiple people. Your people in gurgaon branch are terrible. They promise something and then don’t act on it, even if you give a written...

Helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra

Respected sir
I have been cheated with $1960 on 8th july through a fraudulent transaction made online at midnight around 2:20 am. I neither shared otp nor i have provided card details to anyone. As at that time the card was in my possession only. I instantly made a fir in nagpada police station mumbai. (I was there for some work but i belong to delhi).in first instance that told the merchant has accepted the payment, second they told...

Helpful

Found this helpful?

Write a comment

Address: 412308

Website: IRCTC

Hello sir/madam,
i have done one online transaction from debit card on 6 June 2018 3:25:55 using IRCTC of INR 95.00 for tain ticket booking, but i dont get any tickets for this and i got failed transation message and my INR was debited from my '[protected]' hsbc account of andheri branch. so i request you to please give me my amount of INR 95 refund in my account...

Helpful

Found this helpful?

Address: Pune, Maharashtra, 411033

Website: www.hsbc.com

Hello,

This is regarding non delivery of credit card that i had applied for.
I had applied for hsbc credit card, in last week of may, still i had not received my credit card yet. The courier was sent by bludart services, they tried to deliver that card to my home address but as i was in office during 9am to 9pm. I could receive it. Awb no - [protected]
When called multiple times to hsbc, got replies that its...

Helpful

Found this helpful?

Write a comment

Address: Thane, Maharashtra, 400601

Hi
I am Unmesh S. Kshatriya

Credit card no : [protected]
Yr 2007
had settlement and paid the due
need the Closer letter
it affects my credit score
please remove it from credit score also
& give me clearance letter

Pl mail me on
Email - [protected]@gmail.com...

Helpful

Found this helpful?

Write a comment

Address: 560056

Website: www.consumercomplaints.in

Dear Sir, There is a fraud online transactions made using my HSBC bank credit card xxxx xxxx xxxx 4384 of Rs 4782 to Tkd Ch 4club on 23/05/18 at 23:59 hrs. The transaction was not approved by me. In the mean while when I received the payment advice from bank, I called up to the bank customer care executive three times regarding this issue to stop the payment to the merchant immediately but they didn't help me out. As you know that settlement...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi, 110001

Sir,

My complaint New Delhi HSBC bank governor dr. Paul Larry against.hsbc bank governor dr.paul Larry email send me your email has been won $1000, 000.00 USD ice lottery prize. Your full name, bank account details, home address, scan copy I'd proof, father name, mother name, current per annual income HSBC bank send.i all documents and my personal details, bank account details send new Delhi HSBC bank. HSBC bank governor email...

Helpful

Found this helpful?

Address: Thane, Maharashtra, 401203

Below is my email to hsbc nodal officer which still not resolved.

Dear prashanti,

This is with reference to several complaints raised earlier regarding disputed transactions on my hsbc credit card.

I am writing this mail regarding disputed transactions of inr 30000 happened on my hsbc credit card number [protected].
On 6th nov 2015 when i was on the way to office my wallet is...

Helpful

Found this helpful?

Write a comment

Address: 411041

In spite of repeated requests since more than one year, hsbc is not sending me my credit card statements by post. I don't want e-statements. I need physical statements. I am not sure what else will i have to do so that i receive physical credit card statements by postal mail. Please contact me at [protected]@live. At and end this matter asap. I need physical statements and not e-statements. Also i was never told that they are switching to e-statements....

Helpful

Found this helpful?

Address: 1234

Website: kamraj_chauhan@rediffmail.com

Myself kamraj chauhan, hsbc bank credit card making in 2007 but not using credit card. Penelty is 9810 showing in cibil report. Kindly resolve the issue.
2007 to 2018 very long period, approx.=11 years.
My cibil reference number is[protected]I am not a defaulter) my contact no [protected], [protected], so problem facing for loan. Kindly guide right way on urgent feedback.
Thanks...

Helpful

Found this helpful?

Write a comment

Address: 560087

Website: hsbc.co.in

Have been asking hsbc to send account closure form on mail. But, they always send faulty pdf file which is not a form. I have the mails from hsbc with the faulty attachments. I tried opening it on windows, mac, and mobile devices. Every time i ask they send wrong pdf.

And in the mean time they keep deducting 1500 every quarter for low balance. Now my account balance is 0.

I'm also attaching the snapshot of pdf...

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu, 600055

Website: hsbc

I am received personal loan on 26.07.2007 personal loan no.[protected]. Sanctioned amount rs.26500/-. Tenur 36 months last repayment 15.10.2009. Some personal reason i cant continue the monthly installment. So kindly please help me. I want to settle the balance money. I am in chennai. My email id [protected]@gmail.Com. Please intimate the balance amount and who's the responsible person of settlement....

Helpful

Found this helpful?

Address: 500090

I applied for hsbc credit card and rejected, may i know the exact reason for why my application was rejected, i received email like below but i need more information because it will impact on my cibil score.

Dear customer,
We thank you for your interest in the hsbc credit card.
As you may be aware, we process credit card applications of customers based on our internal credit policies and adherence to specific...

Helpful

Found this helpful?

Write a comment

Website: www.hsbc.co.in/1/2/homepage

In pune at an atm while withdrawing cash the screen showed that the money was dispensed but no money came out of the atm. Immediately within minutes we complained to the bank in writing complaints. [protected]@hsbc.co.in. The bank assured us that they would check and come back. They registered the complaint areef (Kmm19238997v25690l0km). Now after their investigation the bank is saying that the customer shall pay for the amount that was supposedly...

Helpful

Found this helpful?

Write a comment