Hotels. Com — They charge you 35% more than the hotels

Address: Bangalore, Karnataka

I booked a hotel in Singapore recently with Hotels.com (Hotel - Harbour Ville Hotel)... the price on the hotel website for the same set of facilities was INR 5029 (net price including all taxes and charges) and the same hotel was with exact same facilities was charged INR 6900/- (that's almost a price thats 35% higher)... When I called them immediately they gave me all kinds of lame execuses about their system etc.. I spoke to a guy called Vishal calling their[protected] toll free number for 30 mins only to hear from him he can't do anything and I could do what ever I want. What was sad about their system - not only do they charge you more they can't correct anything even after they acknowledging the issue... If you thought I will ever book using Hotels.com again you must be dreaming... I would suggest you use their website only to check the price and always book with the hotel directly... I paid 35% more for making the mistake ... and not sure how much more I must have paid all these years when I never checked... They are a fraud!!! Forget charging me more.. they have no courtesy to even take my number or email and apologize for cheating me ... charan.[protected]@gmail.com