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Hotels. Com Complaints & Reviews

C
Chara45
May 1, 2014
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They charge you 35% more than the hotels

Address: Bangalore, Karnataka

I booked a hotel in Singapore recently with Hotels.com (Hotel - Harbour Ville Hotel)... the price on the hotel website for the same set of facilities was INR 5029 (net price including all taxes and charges) and the same hotel was with exact same facilities was charged INR 6900/- (that's almost a price thats 35% higher)... When I called them immediately they gave me all kinds of lame execuses about their system etc.. I spoke to a guy called...
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SwatiChennai
from Mumbai, Maharashtra
May 14, 2013
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Hotels.com - Cheats and Frauds. Non refund of money for unsuccessful bookings.

I did a booking from Hotels.com on 5th March, 2013.
The hotel name is "The Mosser" and is situated in San Francisco, California, USA.

While doing the booking, amount got debited from my bank account for an unsuccessful
transaction for which I got the mails stating that the transaction was
unsuccessful.

The itinerary number for which I got the Transaction Unsuccessful mail are[protected]...
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jiteshmehta07
from Delhi, Delhi
May 13, 2013
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No money refund for unsuccessful bookings from Hotels.com

I did a booking from Hotels.com on 5th March, 2013.
The hotel name is "The Mosser" and is situated in San Francisco, California, USA.

While doing the booking, amount got debited from my bank account for an unsuccessful
transaction for which I got the mails stating that the transaction was
unsuccessful.

The itinerary number for which I got the Transaction Unsuccessful mail are[protected]...
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JAYMALA
from Mumbai, Maharashtra
Feb 25, 2011
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misguided about extra charges

Intending to visit Madhya Pradesh, I was trying to book acommodation online but could not succeed I called one Mr Kuldeep Singh of Hotels.com on 22.1.11 on tel no[protected] & enquired whether they charge any commission for booking the hotels He told they offer the service absolutely free Afterwards I gave all the details of hotel booking in Indore (3nights for 2 guests) & Bhopal (1 night for 2 guests ) to Mr Robin on the same...
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