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HyperCITY Complaints & Reviews

www.hypercityindia.com

3.8

Updated: Sep 2, 2021

Complaints 146

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110

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36

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gift card issue

entire order cancelled

stale and spoiled apples bought on saturday 15th june from hypercity goregaon(w)

Most useful reviews

Trimmer Not getting charged

Item sold at 1.8 times the MRP

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HyperCITY reviews & complaints page 4

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Address: 400104

ID
[protected]
VIDYA NAIR

Yesterday we bought few items including some fruits . we are unhappy with the freshness and the quality which is we always look forward from your end. We had never faced these kind of experience from hypercity.
Past 9years we are happy with your customer service but this time bit upset with the quality. Hope in future these kind of issues won't arise

Ps: Check...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello,

During our last purchase (On[protected] from hypercity at garden galleria mall, a2, sector-38a, noida
We were bit surprised by the incorrect billing of rs. 2592.50.
We purchased the 3.0 kg of rice (Loose basmati rice) but billing staff billed wrongly a rice to prawn pickle and charged rs. 2592.50, whereas actual billing amount of rs. 271.45.
This caused great inconvenience to us, as we observed...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear team,
On dated 11th nov i have visisted noida logix hypercity mall and buy daily needs.
While i reached home and checked bill it is 199 rs extra. The reason i found that instead of 2 pieces (Rs.199/- x 2) of items billing was of 3 items (Rs.199/- x 3).
Hence my bill is of 199 rs extra.

Kindly help me out and resolve.
Date: 11-nov-2017 06:45:25 pm
Cash memo# 3279.

If possible...

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Address: 560066

Hi,
I have bought tray of eggs 10days back and when i opened it after 2 days all worms were present outside the shell, so we took them and exchanged them with other tray last sunday, but for my surprise when we broke the shell all 30 eggs are spoiled. Providing this kind of items and service to customers and showcasing themselves as fresh store is really disgusting....

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Address: Thane, Maharashtra, 400601

Hi i brought one philips beard trimmer from hypercity viviana mall thane on 12/07/2017. But it was stop working within 2 months on around september2017. So by 8th oct 17 we went to store and inform about the issue.
Mr. Mohit whose mobile no is [protected] inform that they can not take the product now first they will lodge a complain and the technician will come to your place and repaired by 1 or 2 days. So we waited 2 dayd but no call...

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Address: Mumbai City, Maharashtra, 400064

Hi team,

I recently applied for rbl credit card in hypercity malad on being told by the sales person that the card has no annual fees (No minimum spending required) & 1 free movie ticket/month (Irrespective of number of ticket/s booked)

Request you to check and confirm urgently, as if this is a misguided sale, i would be taking further action....

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Address: New Delhi, Delhi, 110058

Dear sir/ mam,

It is very sad to sad that hyper city is big zero in terms of service, customer satisfaction.

I have notice twice that i have overcharged/wrongly charged for the product and complained to store manager and given feedback to your so called complaint register i didn't got any appropriate answer.

After so many issue i again went to your store and purchase several items in which i also...

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Address: 400101

Website: www.consumercomplaints.in/new_complaint

Hii today i purchased groceries from your hypercity malad west store
Cash memo no-1367 worth rs-5309/-
Customer no-[protected].

I would like to bring to your notice that your staff put all stuff together with phyneol harpik along with busicuits mixed together.
The harpik was leaking and all my stuff got damaged. It was disappointing how could eatables and disinfectant be mixed together it is very disappointing....

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Address: Gautam Buddh Nagar, Uttar Pradesh

Website: HYPERCITY

I bought a pack of 24 brown eggs (Tanuj roshi poultry farm, ambala) from hypercity at logix city centre, noida on 25/8/2017. However, to my surprise i found a total of 8 eggs which were broken (Slight damage to the shells). It shows either improper handling of the egg cases at hypercity or at the poultry farm.
This is not acceptable, since the eggs are not visible from outside and an egg tray costing rs 240/- (Rs 10/- per egg) is...

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Address: Bangalore, Karnataka, 560037

We have complained of maxit treadmill not working by visiting to hyper city mall in whitefieldon the 8th of august. The staff from hypercity have been saying they will come and fix it tomorrow, their version of tomorrow lasting every next day which has continued for about more than a week now. They either don't pick up the calls or even if they do, they come up with an excuse saying they'll come the next day. Please look into the issue as...

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Address: Hyderabad, Andhra Pradesh

I purchased ruchi chakkilam 216 gms for rs. 108 on[protected] and paid the amount in sweet stall itself. When i came out it was charged along with other articles.
Bill supply no [protected].
Time 4.41.41
The bill amount is for rs. 3529.
Sweet stall cash memo no 5698
Date[protected]
Time 4.08.56 store01006
Register 8015378 sailu sailu
Till no 15378 please refund rs. 108 in my br...

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Address: Thane, Maharashtra, 400601

Visited hypercity viviana mall with my friend on 30th july 2017. They had kept offer on quaker oats 1kg (300 rs for 2 packets) but when making a bill they charged the original price for oats (I. E. Rs190 each) also they charged 45/- for soy nuggets packet which had mrp 40/-, but all this i noticed when i reached home. As it was little far from my place i visited them on 13th aug to solve the issue, but they straight away refused that their...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Www.hypercity.com

I vijay gupta customer no [protected] purchased grossery amounting rs 3653.61 code bill no 4408 st 9-7-2017 time 07:58 pm, cashier 8015345 jitender kumar.

I purchased loose sugar weight 4.778 kg but charged as peanuts @ rs 145 per kg amounting r s 694.26

This whole cheating done from your employee who weighted and those at billing counter.

If my case not resolved in 24 hrs, i will be forced to go...

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Address: Bangalore, Karnataka, 560037

I have been to hypercity kundanahalli store (Store address: embassy paragaon, kundalahalli gate, itpl road, bengaluru, karnataka 560037) on 18th june 2017.
As there was a billing issue that day at the store, they were receiving payment using mobile app.
The first time they billed all my purchased items, one item was double billed. They claimed to have removed it, but eventually the payment failed.
So they went through...

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Address: 560076

Website: hypercityindia.com

Hi,
Myself suraj k.
I visited hypercity retail, at meenakshi mall, bannergatta road, bengaluru on 31st may 2017.
I shopped for inr 1941.71 and they asked me to take membership card worth inr 150 so that i can avail offers, points, discount etc.
So i purchased membership card and paid inr 150. They said this card will activated in an hour and you will get reward points whatever you have purchased on 31st may 2017...

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Address: 400705

I made a purchase worth 590 Rs. from HyperCITY Inorbit mall Vashi on 24 june 2017 for some groceries. After coming home i was glancing at the bill i found that the Mortein Mosquito killer (500ml) have the price tag of 160 Rs but it was billed for 250 Rs and it also have a free dettol soap worth 46 Rs which is also not given. So i wish refund for that on my bank account. I am regular customer at hypercity and expect you to pay attention as...

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Address: 143001

Dear team,

I am writing this mail with great regret that i have purchased a milk product i. E amul pizza cheese (1kg) from hypercity on 4th june.. And it was raaped in a tag from both sides with an offer on it 50% off. But when i open that tag, i found that milk product was there in that hypercity from last 6 months and the same was going to be expired in the same of june itself.

In this competitive world, these...

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Address: Mumbai City, Maharashtra, 400705

Bill no cm no 6263
Cash memo[protected]
Bill date :4-june-17
I have purchased dates product from vashi hypercity and mentioned in subject, found many small insects inside and quality looks bad.
Product code :[protected]

Please replace this asap,

Mobile
[protected]
Dattattraya more...

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Address: Mumbai City, Maharashtra, 400706

We went to buy groceries on 31 may 2017 and made a random check on the bill the very next day and found that sagar pure ghee was being sold at rs. 462 even though the mrp is written rs. 442 on the pouch.
(For reference:
The packaging of the ghee is 25-jan-2017
Product batch no: mae0256
Cm no.: on the bill: 6808
Cash memo:[protected]
Store details: hypercity (Inorbit mall, vashi, navi mumbai)...

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Address: Mumbai City, Maharashtra, 400606

Website: cash counter

The service of the store is the worst people don't know how to treat a customer the cashier was not able to swipe my card so in place of returning in a gentle way he threw card on my face saying the your card is not proper & was very rude if I get to rate the service out of 10 I'll be giving -10 I'll never ever like to shop with hypercity ever again n advise everyone not to visit the brand very dissapointed...

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