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HyperCITY Complaints & Reviews

www.hypercityindia.com
3.8
Updated: Sep 2, 2021
Complaints 146
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110
Unresolved
36
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Trimmer Not getting charged
0
Item sold at 1.8 times the MRP
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overcharging products

HyperCITY reviews & complaints page 6

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A
adv.zahir
from Vasai-Virar, Maharashtra
Aug 22, 2016
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False billing

Address: Thane, Maharashtra, 400601

[protected]
Date[protected]
Cm. No 5212
Reg: 107
Time: 8:52pm
Tore 01009
Till: 6803
Cashier: h06803- satish

Purchased
[protected]
Fila biagio amount1000 was my purchase
But they also added
[protected]
Item fila drifter amount 950 was falsely added to my bill

I need an explanation to it..??...
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P
parshvaj
from Mumbai, Maharashtra
Aug 17, 2016
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CityLite Trouser

Address: 400705

On[protected] i bought a citylite trouser from hypercity inorbit mall vashi. On wearing this the very first time it torn out near the zip portion, when i was in the middle of a presentation. It was so embarrassing and was sort of harassment. I have been hypercity customer since long and i request you to take necessary actions against my complaint.
On taking this back to the store after much argument mr. Harish (Store manager) just...
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D
Divyakakarla
from Ernakulam, Kerala
Aug 7, 2016
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Clothing - offers - cheating

Address: Hyderabad, Andhra Pradesh

Why you people are cheating customers. I bought SDL night pants on July 31st 2016 with some offer and MFD On 08/14 but just now i realised that there is another sticker behind that with MFD on 09/12. Why you put offers and cheating customers. I'm totally disappointed with it....
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P
Priyam Kejriwal
from Darwha, Maharashtra
Jun 24, 2016
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Item is missing in Shopping Bag after making payment

Address: Thane, Maharashtra, 400601

One item is missing in my purchasing bag[protected] CTLPNTLNSL/BEIG/L/NODIM 1 Unit @ 650 with taxes Rs 685.75.

Bill reference -

CM No. : 4847
Reg : 102
Date : 22-06-16
Time : 3:05 PM
Store: 01009
Till: 15782
Cashier : H1 5782- Jitendra Yadav

I am from Nagpur and I visited there on vacation. So there is no chance to visit there again. Please courier the...
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S
S Shaw
from Mumbai, Maharashtra
Jun 9, 2016
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Unethical behaviour and harassment in hypercity bangalore

Address: Bangalore, Karnataka, 560037

Hi,
I purchased some items from Hypercity bangalore near kundanahalli gate on dt 5-Jun-2016. After coming back home I checked the bill and realised that I was charged extra amount for one item, lijjat papad. Actually I purchased only 1 unit but I was charged for 4 units. The very next day I went to the store to report the issue to the customer desk, but they were not ready to accept that it was their mistake. Instead of tallying the...
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S
Sabari Shankar
from Gurgaon, Haryana
May 27, 2016
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Rib chops goat

Address: Thane, Maharashtra, 400601
Website: Food adulteration

I purchased rib chops of goat on[protected]. CM no.8739. It got deteriorated but the expiry date was[protected]. What would happen to the health of consumers who bought such products? How can Hypercity tend to be irresponsible like We want an explanation as you people can't sell us deteriorated products. As consumers we can't open the packed products to check whether its edible or not. Kindly do the needful....
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L
Liza Kenowar
from Mumbai, Maharashtra
Apr 30, 2016
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Security

Address: Thane, Maharashtra, 4000164

Complaint again the security team of hypercity thane-
we were not aware about the timings of hypercity thane parking.we have been parking our car for a week now and we leave at 3am after work. The security opens the exit for us without even informing about the timings.Today our tires are punctured by the security.And they abused us and were so harsh wen we questiond them about their cheap action.They never informd us about the timings...
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A
ashar khan
Mar 9, 2016
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You guys have really good offer but your staff is unable to provide those to your customer... why?

Address: Bhopal, Madhya Pradesh, 462011
Website: Hyper city

One day I was at hyper city db mall bhopal n found that there is heavy discount on sky bags bagpack n there is around 10-15 bags n all of those were purchased by your employees in bulk quantity n offering the same at high rates is this sounds good for you guys...if yes.
Then y do you text us to Rush to hyper city for this n that n bla bla...
Y don't you silently sell out to employees so that they can make some money after reselling...
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V
Vinai Rex
from Mumbai, Maharashtra
Feb 9, 2016
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Customer service for warranty products

Address: Mumbai City, Maharashtra, 400064
Website: www.hypercityindia.com

Purchased Fabiano iron box in hypercity, This is a waste product i have ever seen even in china made ..
they have given 1 year warranty, and the product is stopped working in 2 nd month.
when i visited customer service they have taken 2 months for repair and is giving product back to me by removing some parts saying it is working properly.


Idiotic service.customer service is worst.....
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S
shashikumar sreedharan
from Anand, Gujarat
Dec 7, 2015
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Misguided

Address: 400706

I had purchased apparels during the recent sales discount offer at HYPERCITY. There were few line items (circled) wherein the final amount after discounting did not tallied. The other line item after discounting tallied. Even though the MRP for all the line item mentioned - inclusive of tax, the particular line item circled there was VAT levied after discounting. On inquiring with their representative Mr. Rajkumar ([protected]) at their...
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N
Nimnr
from Mumbai, Maharashtra
Nov 28, 2015
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Cashiers of the Hypercity outlet in vashi

Address: Mumbai City, Maharashtra, 400703
Website: www.hypercityindia.com

This is with regard to the outlet of Hypercity present in Inorbit mall, Vashi. This is for the third consecutive time that the cashiers have been cheating us. Today morning I had made a purchase of a Ferrero Rocher from the mall worth Rs.149 for which a payment of Rs.200 was made by me. However, the cashier returned me only Re.1 saying I had paid only Rs.150. They weren't ready to cross check with the CCTV camera footage and kept blaming...
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R
Ravi Chilkulwar
from Gurgaon, Haryana
Oct 22, 2015
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Sofa

Address: Mumbai City, Maharashtra, 400094
Website: Www.hypercityindia.com

I had purchased a leather sofa (Rs. 37, 000/- worth) on Feb 7th 2015 ( 3+2). We had selected a dark brown color but actual delivery of the product was different. Yet we were happy to see that we got better shinning shade. But our joy did not last long. Soon the golden shinning started fading within a month, while on the side, stiches started uncovering the fillers. I started following up this matter with the sales executive but so far...
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P
Paresh Vaktania
from Mumbai, Maharashtra
Jun 19, 2015
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EXPIRY DATED (WAI WAI) NOODLES AT HYPERCITY MALAD WEST

Address: Mumbai City, Maharashtra

Today i bought noodles from Hypercity malad west and came home just to my nightmare it was a expired wai wai noodles for which the images are attached (Noodles packet with seasoning pack and the bill for which i had bought) Bill dated 19.06.2015 CM No : 8912 Reg : 102 Cashier : H11832-Shabnam Manufacturing Date was AUG 2014 (best before nine months) so it has expired in may 2015 The Seasoning sachet was also torn and expired. And...
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P
PC Rao
from Bengaluru, Karnataka
Nov 11, 2014
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Cheating by HiperCity, Inrobit Mall, Hyderabad

Address: Hyderabad, Andhra Pradesh

Hi, I am a regular shopper at HierCITY, Inrobit Mall, Hyderabad since 2-3 Years. Many times I have observed irregularities in their billing. Especially, the food section. They always conveniently bill you higher price items replacing low price items in your bill or simply display a low price increase the price in your actual bill. I admire their skills for finding this amazing technique to increase their bottom line. Unfortunately,...
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J
JadhavDeepali
from Mumbai, Maharashtra
Oct 12, 2014
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The Treadmill purchased was of poor quality

We had purchased a treadmill from HyperCITY vashi on 31march2014. our bill number is 122/6159/310314. within 3 months time the treadmill started giving problem, there were sparks coming out of the motor, and twice it led to short circuit in our home. within the span of 6 months we have sent it 4 or 5 times for reparing and servicing. we need to have this machine replaced by the company....
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C
Chirag48
from Mumbai, Maharashtra
Apr 3, 2014
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Defective Piece Sale and short Circuit at First Use

Address: Ahmedabad, Gujarat

Dear Sir, I had Purchased Ken star Iron from HyperCity Ahmadabad Branch on Sunday Evening (30-Mar-2014) and it get shot circuited at first use on Monday noon (31-Mar-2014).My Wife got injured with this incident and small fire goes at my home So, I contacted to HyperCity Support Service and Toll Free Number they advise me to go to Service Center (Even After First Use). So I went to Service Center and Yesterday that guy (From Service Center)...
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P
pankaj1983
from Coimbatore, Tamil Nadu
Dec 21, 2013
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Charging more than MRP

Address: Hyderabad, Andhra Pradesh

I have done regular shopping today at Hypercity, Inorbit mall, Hyderabad. I feel that company is having some type of problem in their computer system - knowingly or unknowingly.

While putting the Pears soap in cart, I just observed its price for curiosity and it was Rs 32.
At the cash counter, when that item was scanned, it showed Rs 34. I immediately pointed that to counter guy and he said he will get corrected by Manager....
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E
Euppal
from Chennai, Tamil Nadu
May 2, 2013
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Worse Customer Service

Address: Hyderabad, Andhra Pradesh

We are regular customer of Hypercity, Inorbit Mall-Hyderbad, But all the electronics purchased from the store have always disappointed us on the Customer Service parameter. We purchased a refrigerator few months back and a wrong model was delivered to us. It took us a week to follow up and get the delivery corrected, which however was a compromise when we had to agree to accept a display piece. Next we purchased a LED and Washing machine...
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G
gskumaar
from Mohali, Punjab
Apr 26, 2013
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Regarding the reimbursement

Address: Bangalore, Karnataka

Hi Team,

I am Senthil , and i have purchased Hypercity Dicovery Club card when i gone for first purchase in Hypercity at below mentioned address (Hypercity employee not took any details of mine during this card purchase).

Embassy Paragon, Ground Floor,
Nr. Kundalahalli Gate, ITPL road,
Near Brooke Field,
Bengaluru – 560 037

During the time of purchase they took Rs.100 as...
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S
sriram63
from Srinagar, Jammu and Kashmir
Feb 14, 2013
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Bad Product, Damaged Delivery, Refusal to replace, Rude Misbehaving Staff

Address: Hyderabad, Andhra Pradesh

HyperCity is possibly India's worst retail experience. In any case, most unethical, and worst consumer service. We purchased an expensive cycle: they delivered a defective piece. Wrong specifications. They asked us to bring it to their showroom for considering our complaint.

At the showroom, after a most difficult time in getting into their showroom with the cycle, the staff were rude, threatening, and absolutely irresponsible.br...
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