[Resolved] Ibibo Group / Goibibo — about the flight details from delhi to kathmandu on 11th june 2019

[Resolved] Ibibo Group / Goibibo — about the flight details from delhi to kathmandu on 11th june 2019

Y YogitaC from Mumbai, Maharashtra Apr 17, 2019

I have booked a ticket from mumbai to kathmandu where the connecting flight is from delhi and it is booked in jet airways pnr no: sfgxea flight no: 9w260 for 11th june 2019. As jet has been closed now, i want to know how you will accomodate me in other flight. I am trying to call but unable to speak to any officer of goibibo. I request you to call me back or find a solution to this and reply. Thanks, Yogita d chandarana [protected] Was this information helpful? No (0) Yes (0)
May 23, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Apr 17, 2019 Ibibo Group / Goibibo Customer Care's response Dear YogitaC, Greetings from Goibibo.com This mail is in reference to your booking id: GOFLIMU044ce[protected]. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that our concerned team is getting the case facts checked and will connect with an update shortly via Ticket #27524590. For any clarification, please revert on the Ticket #27524590. Assuring you best of our services. Regards, Team-Goibibo
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Comments

supervisor

Apr 17, 2019

To the author Yogita D Chandarana,

1. 11th june 2019 9W260 flight is not considered as connecting. It is stated on the separte ticket.

2. The Jet Airways does not confim the suspention of their 11th june 2019 9W260 flight today.

sr manager for ICAO / IATA irregulation matters
Aryan engineers ltd.
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