[Resolved]  Ibibo Group / Goibibo — Airline ticket refund not processed

Address: Indore, Madhya Pradesh, 453331

Website: www.goibibo.com

We have booked air tickets with Goibibo for flight from Delhi to Indore on 12 Nov with Air India . But however since the flight has been rescheduled from Air India, we had to cancel our ticket and Air India agreed to pay full refund. After 15 days, we contacted Air India and they informed the refund money has been transferred to Booking agent Goibibo . We have contacted multiple times however Goibibo hasnt processed our refund fully until today. They are not responding to emails on time. We have given the details of refund from Air India to them to help out. We have made complaints with Goibibo customer care many times and issue has not been sorted out till now. Details of ticket provided below 1. Miss Muhilarasi Balasubramaniam- Ticket no[protected] 2. Miss Yavana Thangavel - Ticket no[protected] 3. Miss Shruti Sreenath - Ticket no[protected] PNR no JWE49 12NOV 18:00 NEW DELHI INDORE AI636 Goibibo Customer Care complaint no - 1046852 Regards Narendhar Sugumar Email id - naren.[protected]@gmail.com Phone no - [protected]