Ibibo Group / Goibibo — Booking ID GOFLD5E[protected]

Ibibo Group / Goibibo — Booking ID GOFLD5E[protected]

S Sunil Kachroo Dec 9, 2021

My name is Pushkar Nath Kachroo - 79 years old. I am regular customer of GoiBibo. I made a booking with Go Ibibo on 13th Feb 2020. We were supposed to fly to Srinagar on 17th March 2020 but due to Covid 19 our flight got cancelled. I have spoken to the airline and they amount has been refunded by Airline to Goibibo but Goibibo has still not credited the refund into my account. However the Goibibo website shows that refund has been processed on 19th Jan 2021 but nothing has been paid till now. I have ben trying to reach them but they are not available anywhere. I would request you please look into this matter and help to stop this harassment to an senior citizen. Thank you in advance. Cancellation invoice attached for your reference. My cell no is 91-[protected] +0 photos Was this information helpful? No (0) Yes (0)
Ibibo Group / Goibibo customer support has been notified about the posted complaint. Dec 15, 2021 Updated by Sunil Kachroo In continuation to my complaint written on December 9th 2021. No action has been taken as of now. Please help. Thanks & Best Rgds, Pushkar Nath Kachroo Dec 19, 2021 Updated by Sunil Kachroo To Whom So ever this may concern I have posted my complaint on December 9th and till now my complaint has not been resolved. I am pretty surprised how GoIbibo can keep my money. Airlines has refunded entire money to GoIbibo when flight cancelled but they are not paying my money back. It has been over 18 months now. They are doing new bookings but they are not willing to settle previous pending issues. I am very hopeful that my problem will be resolved on this forum. Goibibo should pay my pending amount + interest on my money. Thanking you. Pushkar Nath Kachroo Cell: 91-[protected] Dec 23, 2021 Updated by Sunil Kachroo It seems I am begging for my own money. I have posted the complaint on Dec 9th and till now I am waiting for the feedback. GoIbibo owe me money, they have got refund from Airline. I don't understand why don't they pay me my money. PLEASE HELP... THANK YOU AND BEST REAGRDS PUSHKAR NATH KACHROO AGE: 79 YEARS
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