[Resolved] Ibibo Group / Goibibo — call not yet received

Raksha Poorna

from Bengaluru, Karnataka

Apr 23, 2019

Address: #176,1st main ,5th cross, jyothi nagar, chandralayout, 560072

I have been trying to contact you from 5 days to confirm my booking from bangalore to napoli.. Y'day i received mail saying that u will contact me in 2 hours but didn't receive any call.. I have my visa tommorow plz call and confirm.. Being a travel agent u people need to be b more responsible.. Your customer support should be effective and efficient.. Waiting for the call

Raksha suresh
[protected]

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May 26, 2019

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2019

Ibibo Group / Goibibo Customer Care's response Dear Raksha Poorna,

Greetings from Goibibo.com

This mail is in reference to your booking id: GOFLIAND0f75e[protected].

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that our concerned team is getting the case facts checked and will connect with an update shortly via Ticket #27554210.

For any clarification, please revert on the Ticket #27554210.

Assuring you best of our services.

Regards,
Team-Goibibo

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Comments

supervisor

Apr 23, 2019

To the author Raksha Suresh
residing at #176, 1st main 5th cross,
Jyothi nagar, Chandralayout, Bangalore, India

You can not request anything: there is no evidence of the pasenger.

You can introduce with the basics of the complaining at this web link:-

https://www.consumercomplaints.in/make-my-trip-refusal-to-refund-money-and-cheat...⇄

Tarique Habib

from Mumbai, Maharashtra

Apr 24, 2019

I booked hotel in the season pattaya room no[protected]
But unfortunately air conditioning not working
Please refund my money
TARIQUE HABIB